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Uncover the opportunities and learn how to address the challenges of Enterprise 2.0. Take part in four days of discussion and debate across five Conference tracks. Sessions include:
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Tutorials
Social Computing Platforms: IBM & Microsoft Interest in social computing exploded in 2007, lead by surging corporate interest in Facebook as a model for how organizations can improve information sharing, collaboration and community-building efforts. Indeed, social computing has become a strategic issue for virtually all organizations. As with any transformation endeavor however, there are challenges (e.g., employee adoption, integration with existing infrastructure, security, and compliance). Still, social computing offers organizations tremendous opportunities to catalyze innovation efforts, improve business performance, enrich employee relationships and address age-old knowledge management objectives.
Social computing encompasses a wide range of technologies: blogs, wikis, tag and social bookmark systems, XML feeds (e.g., RSS) and feed syndication platforms, and social networking. The question for many IT organizations is whether they can leverage existing investments in IBM and Microsoft platforms to deliver social computing solutions, and how third-party vendors extend those solutions in an integrated manner. In this three-hour tutorial, we will walk through the social computing platforms offered by IBM and Microsoft; find out exactly what is doable out-of-the-box; what features are available through partnerships (and with whom), and what's in the social computing roadmap from each vendor. This session will be demo-centric to allow attendees the opportunity to visualize how end users interact with various features. Vendors will also present on the technical implementation of those major functions. The format will enable a side-by-side comparison of IBM and Microsoft offerings so that attendees can walk away knowing exactly what each platform is capable of delivering. Format: Mike Gotta, Principal Analyst at Burton Group will provide a brief introduction to social computing and layout the key issues strategists should consider as they listen to the workshop presentations and demonstrations. IBM and Microsoft will then detail their social computing platforms and demonstrate its various capabilities while answering questions from the moderator. The workshop will end with a Q&A session to address audience concerns. Who Should Attend: IT architects, infrastructure planners, collaboration strategists and application decision-makers on social software (blogs, wikis, tag/social bookmark systems, RSS, and social networking). You Will Learn: Attendees will become familiar with the social computing capabilities of IBM Lotus Connections and Microsoft SharePoint Products & Technologies (e.g., blog, wikis, RSS, social networking) enabling them to conduct more thorough comparisons within their own enterprise. Instructor - Mike Gotta, Principal Analyst, Burton Group
Mr. Gotta has over 25 years of experience in the IT industry. His research agenda covers strategies related to collaboration, social software and community-building within large enterprises. Mr. Gotta has over 10 years of experience as an industry analyst advising Global 2000 organizations on governance and best practices related to business productivity and knowledge management strategies. He is a frequent speaker at industry events and is a recognized expert in the field having published hundreds of articles related to collaboration, social software, and knowledge management. He is a former Senior Vice President & Principal Analyst at META Group and an avid blogger (http://mikeg.typepad.com). Speaker - Heidi Votaw, Program Director, Social Computing Software, IBM
Heidi was part of the team that was responsible for providing the first social software offering from IBM. She currently runs the team that is responsible for the overall Lotus Connections business which includes a mixture of Product Management, Offerings Management and Program Management that is part of the Lotus Software Group within IBM. Her team provides the strategy and direction for the emerging area of Social Software. She is responsible for setting the product requirements for the technology, contributing to the overall efforts in marketing the product, being an advocate for customers / partners / ISVs, and setting future directions, to name a few. In addition to assisting customers with social software directions and solutions, she also works to help drive usage and adoption throughout the IBM Corporation. Heidi has held numerous positions at IBM from Support, Marketing and Product Management. Before leading the Social Software she was the lead Product Manager responsible for the Notes client. She was responsible for contributing to the efforts of the revamped Lotus Notes 8 client. Prior to that, she managed the entire client portfolio for Domino (iNotes Access for Microsoft Outlook, Domino Off-Line Services, Domino Web Access), setting the strategy for the initial Workplace Messaging / Workplace Client Technology / IBM Symphony offerings as well as products such as Lotus SmartSuite and Lotus FastSite. She continues to present product strategies and plans to both internal and external audiences worldwide. She has also held a variety of roles in her tenure at Lotus Development Corporation since joining the company in 1991. Heidi received her bachelor's degree in Business Administration from Regis College, Westin, Massachusetts and her master's degree in Marketing from Rivier College, Nashua, New Hampshire. For more information on Lotus Connections visit http://www.lotus.com/connections or our blog at http://synch.rono.us. Speaker - Lawrence Liu, Technical Product Manager, Microsoft
Speaker - Suzanne Minnassian, IBM Lotus Connections Product Manager, IBM
In my past experience, I have held a variety of roles within software development, including development, design, user research, and now product management. I am currently the product manager for Lotus Connections, a social software suite for businesses and organizations. In the role or product manager, I work to define the overall product strategy, develop and drive the product requirements with engineering and design, work with customers and partners to shape the product, and publicize the product through demonstrations and presentations at numerous industry events. I came into IBM through IBM Research Collaborative User Experience group as a user researcher on the Unified Activity Management project and a developer and usability specialist on the Reinventing Email project. I hold an MBA with a concentration in Human Factors in Information Design, and I have a strong interest in collaboration technologies and personal and business productivity tools. Speaker - Venky Veeraraghavan, Program Manager, Microsoft
Threat and Vulnerability Management in the Enterprise 2.0 World: How to Understand Where You Are Really at Risk and the Most Effective Ways to Protect Your Enterprise 2.0 EnvironmentsEnterprise 2.0 technologies and capabilities have allowed organizations to vastly improve their efficiency and effectiveness as well as their ability to realize value from their investments but have also introduced a new level of threat and risk into its information infrastructure. The introduction of virtualization, voice over internet protocol (VOIP), social networking, encryption, identity and access management, advanced web capabilities, and other innovative technologies and capabilities have enhanced business effectiveness, but has also have expanded the threat and risk landscape that must be identified, understood, and managed. Enterprise 2.0 technologies include the traditional information security issues of confidentiality, integrity and authentication but it also add new and unique concerns including such as unauthorized and non-detected system access, data leakage, compliance challenges, and electronic social engineering. This workshop will provide you with a methodology for performing threat and vulnerability analyses against your Enterprise 2.0 information infrastructure as well as strategies for understanding and managing the threats and vulnerabilities which are enumerated through this analysis. This workshop will introduce the concepts of data asset enumeration, threat and vulnerability analysis, and vulnerability management as they relate to Enterprise 2.0 technologies and concepts and their associated information infrastructure. It will also provide insight into the information security concerns and risk mitigation solution concepts involved in effective risk management capabilities for these capabilities. Case studies of associated with information security in Enterprise 2.0 solutions will be utilized throughout the workshop and interactive threat and vulnerability analysis and vulnerability management activities will also be conducted. Syllabus: Threat and Vulnerability Management for Enterprise 2.0 Solutions * Overview of Threat and Vulnerability Management * Asset Enumeration * Threat and Vulnerability Analysis Overview * OSI+ Threat Analysis Methodology * Vulnerability management * Risk mitigation strategies and countermeasure development Who Should Attend: * Individuals who are deploying Enterprise 2.0 solutions within their organizations * Information technology professionals who would like to expand their knowledge of security concerns and threats associated with Enterprise 2.0 solutions * Individuals who have the responsibility to introduce and maintain threat and vulnerability management solutions within their organizations * Business executives who would like to understand the business impact of threats and vulnerabilities associated with Enterprise 2.0 solutions within their enterprise * Anyone would like to gain insight into the policies, processes, procedures, technologies, and concepts involved with threat and vulnerability management concepts and programs Prerequisites: * Familiarity with basic information security technologies, concepts, policies, procedures, and techniques. No security background or technical background required. Instructor - John Pironti, Chief Information Risk Strategist, Getronics
John P. Pironti is the Chief Information Risk Strategist at Getronics. He has designed and implemented enterprise wide electronic business solutions, information security programs, and threat and vulnerability management solutions for key customers in a range of industries, including financial services, government, hospitality, aerospace and information technology. Mr. Pironti has a number of industry certifications including Certified in the Governance of Information Technology (CGEIT), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Information Systems Security Architecture Professional and (ISSAP) and a Information Systems Security Management Professional (ISSMP). He is also a published author and writer, and a frequent speaker on electronic business and security topics at domestic and international industry conferences. | |||||
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Tutorials
Implementing Enterprise 2.0: Exploring the Tools and Techniques of Emergent ChangeBeing successful with Enterprise 2.0 and social computing projects and initiatives requires a clear understanding of the right tools, techniques, and critical success factors. This tutorial will provide a comprehensive examination of the latest Enterprise 2.0 tools and platforms, current and cutting edge implementation techniques, and will provide an in-depth exploration of successful Enterprise 2.0 rollouts via the latest case studies.
Enterprise 2.0 tools and platforms from Microsoft, IBM, Oracle, Google, BEA, SuiteTwo, and other leading Web 2.0 and Enterprise 2.0 firms will be examined in detail with fast-paced and informative demonstrations and detailed analysis. The focus will be on the capabilities for helping organizations deliver on a complete and integrated Enterprise 2.0 strategy ranging from effective enterprise search to the use of blogs, wikis, portals, and syndication. Also covered are advanced techniques such as prediction markets and enterprise mashups to fully leverage the productive capability of workers in a scalable yet emergent fashion. The tutorial will also explore best practices and emerging techniques for Enterprise 2.0 social media and adoption including social aggregration, analytics, expertise location, reputation systems, and more. Whenever possible, patterns and practices are backed by cited material from existing and new case studies when they show proven efficacy. The tutorial is intended to be a comprehensive overview of the Enterprise 2.0 space from current products to best practices. Who Should Attend: * Individuals whose job responsibility involves collaboration with other individuals, teams, and organizations * Executives and managers in business and IT with responsibility for designing, implementing, and operating IT systems and business processes within their organization * IT staffers and general line of business workers that are seeking to apply the latest social computing best practices directly to their daily work * CIOs and CTOs that are seeking to be more effective in their positions * Enterprise architects that wish to leverage their IT resources and support their internal customers more effectively * Business planners and strategists that are seeking to optimize their organizations for maximum efficiency and business-focused results You Will Learn: * What the latest leading tools and platforms in the Enterprise 2.0 and social computing space are and their capabilities * Current and emerging best practices in Enterprise 2.0 and Social Computing * Innovative new techniques for applying social media and 2.0 era approahces in the workplace * The findings of the latest Enterprise 2.0 case studies Instructor - Dion Hinchcliffe, Founder and CTO, Editor in Chief of the Web 2.0 Journal, Hinchcliffe & Company
Dion Hinchcliffe is founder and chief technology officer for the Enterprise Web 2.0 advisory and consulting firm Hinchcliffe & Company, based in Alexandria, Virginia. A veteran of software development, Dion has been working for two decades with leading-edge methods to accelerate project schedules and raise the bar for software quality. He has extensive practical experience with enterprise technologies and he consults, speaks, and writes prolifically on IT and software architecture. Dion still works in the trenches with enterprise IT clients in the federal government and Fortune 1000. He also speaks and publishes about Web 2.0 and SOA on a regular basis. Dion is working on a book about Web 2.0 for Addison-Wesley and is currently editor-in-chief of the Web 2.0 Journal and AjaxWorld Magazine. Unified Communications Comparative AnalysisUnified communications applications are maturing in 2008, offering more integrated capabilities and customer choice than ever before. Today's unified communications applications include integrated voice, instant messaging, audio conferencing, PC-based video and Web collaboration, with telephony- and PC presence and click-to-communicate capabilities built in at the foundation level. Many are also SIP-based, so that they can integrate with other UC apps, and others have open APIs to allow for integration with other applications, such as Office and CRM or supply chain software. But as IT and line-of-business managers grow increasingly interested in deploying unified communications, the competition among vendors is growing fiercer. And despite a rash of recent partnerships and acquisitions, not all vendors offer a single product that delivers multiple converged communications out of the box. In this three-hour tutorial, we'll dig deep into the nuts and bolts of UC apps from Alcatel-Lucent, Avaya, IBM Lotus, Nortel and Siemens. Find out exactly what features are available from each vendor today; what's available only through partnerships (and with whom); and what's coming down the pike. We'll also look at requirements for implementing the technologies and whether it's possible to integrate them with other applications?and if so, at what cost. And we'll delve into ROI strategies to ensure your UC deployment is a success. This deep-dive session will give you time to delve into each application, with live demos and presentations that really drill down into exactly what each application delivers now, so that you can make the right buying choice to carry your company through tomorrow. Melanie Turek, Principal Analyst at Frost & Sullivan, will kick off the session with a close look at the unified communications market, and discuss key issues for IT to consider when they deploy a UC application. Each vendor will then demo and detail their product, while answering questions about features and functions from the moderator. We'll finish up with an audience Q&A, to ensure participants' toughest questions get answered. Attendees can expect to leave with a solid understanding of what each vendor's product can deliver, making it easier for them to take the next step in the UC decision-making process. Instructor - Melanie Turek, Principal Analyst, Frost & Sullivan
Melanie Turek is a Principal Analyst at Frost & Sullivan. She is a renowned expert in real-time communications, collaboration and content-management technologies, which she has been covering for more than 10 years. Ms. Turek has worked closely with hundreds of vendors and senior IT executives across a range of industries to track and capture the changes and growth in the fast-moving unified communications market. She also has in-depth experience with business-process engineering, project management, compliance, and productivity & performance enhancement, as well as a wide range of software technologies including messaging, ERP, CRM and contact center applications. Ms. Turek writes often on the business value and cultural challenges surrounding real-time communications, collaboration and Voice over IP, and she speaks frequently at leading industry events, including VoiceCon, Interop and CMP Media's Collaborative Technologies Conference, for which she serves as an advisory board member and track chair. She can be reached at melanie.turek@frost.com. Speaker - Allan Mendelsohn, Senior Marketing Manager, Unified Communications, Avaya
Allan is the Senior Marketing Manager for Unified Communications at Avaya. While he resides in Canada, his effectiveness in the global role is a testament to the application of Unified Communications solutions. His marketing, product management, and business development career has spanned 20+ years dealing with the planning and application of voice, data, and information systems to support the needs of business with particular focus on employee productivity and customer service. His applications focus has included: unified communications, messaging, IVR, contact center, CTI, voice over IP, and remote data access. Prior to joining Avaya (via Octel and Lucent) in 1998, Allan led marketing and business development teams at two mid sized organizations entering new stages of growth, which followed his applications marketing tenure at Nortel. Allan holds an MBA in Information Systems (McMaster University) and an Honors BA in Economics and Psychology (York University). Next to family activities with his 11-year old twin girls, his favorite pass times include playing golf and ice hockey. Speaker - David Marshak, Senior Product Manager, Unified Communications and Collaboration (UC˛), IBM Software Group
David Marshak leads Real-time Collaboration and Unified Communications product strategy and planning for IBM Lotus Software, including Instant Messaging, Web Conferencing, VoIP, telephony, and video. He is the product manager of Sametime Unified Telephony. Prior to joining IBM in January 2005, Marshak was an internationally known industry analyst and consultant with Patricia Seybold Group for 18 years. Marshak has spoken worldwide to audiences, large and small, on emerging technologies and future trends. He is often called upon to be a featured speaker and panel moderator at numerous industry conferences such as VoiceCon, Collaboration Technologies Conference, Burton Group Catalyst Conference, COMDEX, InternetWorld, Groupware, VON, NetWorld, and Lotusphere, among others. He has appeared as an expert commentator on PBS, CNBC, and on National Public Radio and has lectured on collaboration at Massachusetts Institute of Technology and Babson College. Marshak has been quoted in the Wall Street Journal, Forbes, New York Times, Business Week, and Investor?s Business Daily as well as the technical press. Marshak is the author of Understanding and Leveraging Lotus Notes, the Notes Strategist Series, as well as Mission Critical Lotus Notes (Prentice Hall, 1996). Speaker - Peter Anderholm, Director Product Management, Unified Communication and Collaboration, Alcatel-Lucent
Peter Anderholm is Director of Product Line Management for Alcatel-Lucent Unified Communication and Collaboration. Having joined Alcatel in 2004, Anderholm is responsible for defining and delivering communications software solutions for large enterprises, SMBs, and services providers worldwide. With over 20 years of industry experience, Anderholm held roles in business development and marketing with Unisys, PictureTel, VideoServer, and Engage Media. Speaker - Ross Daniels, Director, Unified Communications Solutions Marketing, Cisco
Speaker - Ross Sedgewick, Director, Global Applications Marketing, Siemens Enterprise Communications
Ross Sedgewick serves as Director, Global Marketing for Applications in Siemens Enterprise Communications, leveraging 20 years of management experience in the Enterprise Software, CRM, Channel Management and Marketing arenas. Ross has responsibility for the Applications marketing team, which drives marketing for the unified communications, unified messaging and contact center product portfolios worldwide. Prior to working at Siemens, he acquired broad industry experience in senior positions with companies such as IBM Corporation and Delano Technologies. Ross holds a Honors Bachelor of Commerce degree from the University of Toronto, and an MBA (Marketing) from the Schulich School of Business at York University. | |||||
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General Sessions
An Evening in the Cloud - Sponsored by Google, Amazon Web Services, Salesforce.com and Bungee LabsThe Premise: Hardly a day passes when another argument against cloud computing is negated due to an advancement in technology or some innovation. At the same breakneck pace, new "replacements" for existing in-sourced IT get added to "The Cloud" every day. But, with new innovations popping up across The Cloud landscape every day, have we reached that tipping point where all of it, including custom applications can be moved as well? The organizers of Enterprise 2.0 believe it's time to have that discussion in an open forum. The Format: On one side of the stage will be a group of your peers: the sort of senior IT influencers that would be in on any discussion where a cloud-based service provider might be calling upon their companies with a pitch to move their IT (or at least some component of it) into the cloud. On the other side of the stage will be the cloud-based service providers who have come to make their pitch. Also in the room? You. THE RSVP: Limited seating is available on a first-come first-served basis. Be sure to RSVP before the room fills up. We'll see you there! Speaker - Adam Selipsky, Vice President, Product Management and Developer Relations, Amazon Web Services
Adam Selipsky joined Amazon Web Services in May 2005 as Vice President for Product Management and Developer Relations. He oversees developer support, product strategy, demand generation, evangelism, and marketing communications related to the Amazon Web Services business. Launched in July 2002, Amazon Web Services exposes technology and product data from Amazon and its affiliates, enabling companies to build websites, store data, and manage business processes ?in the cloud.? Before joining Amazon Web Services, Adam served as a Vice President in several areas for RealNetworks, including Video Services, Consumer Marketing, and RealPlayer. He also held a number of systems marketing positions relating to enterprise markets. Prior to that, Adam was a partner at Mercer Management Consulting, specializing in business strategy for telecommunications and technology companies. Adam earned his bachelor?s degree in government from Harvard College and his master?s in business administration from Harvard Business School. Speaker - Carolyn Lawson, CIO, California Puplic Utilities Commission
Carolyn represents both the CPUC and the State of California in the national discussion of IT issues and policies, specifically related to eService delivery in government. In her role as Deputy Director of the eServices Office for the State of California, she examined policy issues related to web-based services, including the integration of Web 2.0 and cloud computing into the state?s environment. Carolyn is the co-chair of the eC3 Web 2.0 workgroup. For both eC3 and the State of California she is leading an effort to draft a white paper discussing how governmental organizations can intelligently address the complex policy issues related to these service delivery options. Carolyn speaks and teaches nationally on these and other topics. Speaker - David Berlind, Exec Director Interop, Editor-At-Large and General Manager, TechWeb
David is General Manager of Alternative Events in the Live Events Group of TechWeb (formerly CMP). He is also Editor-At-Large for InformationWeek.com and the Executive Conference Director for Interop. Prior to his career in tech media, David spent eight years as a software developer, network engineer, and IT manager. Speaker - Jeff Keltner, Business Applications Development Manager , Google
Jeff Keltner is a Google Apps Business Development Manager and specializes in presenting the Google vision for search and collaboration tools to business audiences. Jeff brings several years of experience in both business development and engineering to Google - most recently as a sales specialist for IBM. Prior to joining IBM, Jeff worked as a systems engineer for such companies as Hilton Hotels Corporation and SSB Technologies. Jeff holds a bachelor's degree in Computer Systems Engineering from Stanford University. Speaker - Mary Sobiechowski, CIO, Global Director of IT, Sudler & Hennessey
Mary is CIO and Global Director of IT for Sudler & Hennessey, with enterprise responsibility for 20 global offices. Sudler & Hennessy is the healthcare communications division of Y&R Brands, a WPP Group company. She has been in her current position for seven years, developing and implementing IT strategy for the advertising, promotion and medical education divisions, as well as directing IT operations for all US offices. Mary is the leader of the Creative Technology Special Interest Group of WPP, focusing on best practices of the Interactive, Graphic, Broadcast and MultiMedia disciplines. Mary has an Engineering degree from Lawrence Institute of Technology, and holds a Bachelor of Fine Art degree from Wayne State University. In her previous career as an artist, she exhibited in many galleries in Soho and Tribeca, New York City. Mary is the proud mother of two amazing children and is a mentor with the Columbia University MBA program in Technology. Speaker - Richard Soley, PhD, Chairman and Chief Executive Officer, Object Management Group, Inc.
Richard Mark Soley, Ph.D. Chairman and Chief Executive Officer Object Management Group, Inc. Dr. Richard Mark Soley is Chairman and Chief Executive Officer of the Object Management Group, Inc. (OMG®) and Executive Director of the SOA Consortium. As Chairman and CEO of the OMG, Dr. Soley is responsible for the vision and direction of the world's largest consortium of its type. Dr. Soley joined the nascent OMG as Technical Director in 1989, leading the development of OMG's world-leading standardization process and the original CORBA® specification. In 1996, he led the effort to move into vertical market standards (starting with healthcare, finance, telecommunications and manufacturing) and modeling, leading first to the Unified Modeling Language (UML®) and later the Model Driven Architecture (MDA®). He also led the effort to establish the SOA Consortium in January 2007. Previously, Dr. Soley was a cofounder and former Chairman/CEO of A. I. Architects, Inc., maker of the 386 HummingBoard and other PC and workstation hardware and software. Prior to that, he consulted for various technology companies and venture firms on matters pertaining to software investment opportunities. Dr. Soley has also consulted for IBM, Motorola, PictureTel, Texas Instruments, Gold Hill Computer and others. He began his professional life at Honeywell Computer Systems working on the Multics operating system. A native of Baltimore, Maryland, U.S.A., Dr. Soley holds the bachelor's, master's and doctoral degrees in Computer Science and Engineering from the Massachusetts Institute of Technology. Speaker - Richard E. Mickool, Executive Director & CTO, Information Services, Northeastern University
Rick is CTO and Executive Director, Information Services at Northeastern University in Boston. As CTO, Rick is instrumental in setting the vision for web, application and portal services. Rick is currently part of the project management team implementing the University?s new ERP system. Prior to joining Northeastern in 2000, Rick was CIO at Babson College. Rick has presented at numerous national and regional conferences on the topics of distributed learning, on-demand service delivery, and re-engineering in higher education. Rick enjoys teaching both on-ground and online and has been an adjunct lecturer at Bristol Community College, Newbury College, Babson College and Northeastern University. He holds a BS from Babson College and an MBA from Northeastern University. Speaker - Ross Piper, SVP of Enterprise Strategy, Salesforce.com
Ross Piper is SVP of enterprise strategy at salesforce.com. He is responsible for the company's engagement with the enterprise IT community, including strategy, product development, marketing, events and customer success, as well as helping IT organizations transform with cloud computing. In this role, Ross has helped many large customers be successful with software as a service and built a CIO advisory board to enable sharing amongst leading companies. Prior to salesforce.com, Ross was Managing Director for The Research Board, where he ran their CIO programs for thirteen years. Ross has also worked on the floor of the New York Stock Exchange as a Specialist for Mercator Partners. Ross has a degree in Economics and Political Science from Colby College. Tuesday, June 10 | | ||||
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General Sessions
Connectedness: Changing What's PossibleNetworks have always been among the most powerful of market forces. From the earliest roads and shipping lanes to today's hyper-connected world, companies that live on the innovative edge of networks have prospered. Providing next generation connectivity inside and out of your enterprise is now a critical success factor. Find out how FedEx is pushing the edge of both physical and digital connections globally. Speaker - Rob Carter, EVP, FedEx Information Services & CIO, Fedex Corporation
Robert B. (Rob) Carter, is Executive Vice President ? FedEx Information Services & Chief Information Officer at FedEx Corporation. FedEx Corporation, with revenue of $33 Billion provides the transportation industry?s broadest range of services. Carter is responsible for the corporations? key applications and technology infrastructure. FedEx applications, advanced networks and data centers provide around-the-clock and around-the-globe support for the information intensive transportation, logistics and business related product offerings of FedEx Corporation. Carter is also responsible for Customer Service, Billing and Revenue Operations. Fedex call centers are one of the premier customer service organizations in the world and provide instant access to the great people and technology that support Fedex customers worldwide. Carter joined FedEx in 1993 and has nearly 30 years of systems development and implementation experience utilizing a wide variety of technology. Carter earned his bachelor's degree in Computer and Information Sciences from the University of Florida and his MBA from the University of South Florida. Professional Awards Include: ? CIO Magazine Hall of Fame (2007) ? Information Week Chief of the Year Award (2000, 2001, 2005) ? Network World?s 25 Most Powerful People in Networking (2001, 2005) ? CIO Magazine 100 Award (2000, 2001, 2002, 2003, 2004) ? ComputerWorld Premier 100 (2000, 2001, 2002, 2003, 2004) ? InfoWorld Chief Technology Officer of the Year (2000) Mr. Carter serves as a member of the Saks, Inc. Board of Directors, First Horizon National Corporation Board of Directors, and the University of Florida Foundation Board of Trustees. | |||||
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General Sessions
From the Bottom-Up: Building the 21st Century Intelligence CommunitySean and Don will brief the technical and cultural changes underway at the CIA and across the Intelligence Community involving the adoption of Enterprise 2.0 tools including Intellipedia, blogs, and social tagging. These tools are being used to improve information sharing by moving information out of traditional channels and onto platforms. Speaker - Don Burke, Intellipedia Doyen, CIA
Don Burke is a leading proponent of the Enterprise 2.0 ethos within the Intelligence Community and is currently the "Intellipedia Doyen", which is a role he has held since the spring of 2006. In this role he is partnered with other early adopters in an effort to demonstrate the value of social software tools, educate the Community on how to use these tools, and advocate for improvements to the environment with the goal of improving our ability to capture our knowledge and expertise. Mr. Burke is currently employed by the CIA's Directorate of Science and Technology and has a diverse 19+ year background in the Federal Government working a wide range of technical and analytical issues including collection, technical analysis, congressionally directed actions, direct support to operations, project management, advanced visualization technologies, software development, budgeting, and management. Mr. Burke was quoted extensively in the October 2007 SIGNAL magazine article "Intellipedia Seeks Ultimate Information Sharing". Speaker - Sean Dennehy, Intellipedia Evangelist, CIA
Sean Dennehy has more than 15 years of experience in various elements of the US Intelligence Community, including the CIA's Directorate of Intelligence, DIA's Joint Staff Intelligence, and supporting US Air Force operations. As the pilot customer for Intellipedia, he has become a leading change agent for incorporating Enterprise 2.0 solutions into the Intelligence Community's business practices. He has developed an innovative "sabbatical" program that introduces Intelligence Community officers to the numerous web 2.0 applications that are being deployed on multiple intelligence networks. The focus of his efforts is encouraging a viral adoption where officers replace existing processes to take advantage of network effects encountered when individuals move projects out of "channels" and onto "platforms". His actions are based on the National Intelligence Strategy's six main characteristics: results-focused, collaborative, bold, future-oriented, self-evaluating, and innovative. Together with a small cadre of early adopters, Mr. Dennehy is helping to break down stovepipes to allow intelligence professionals to truly act as a "community". | |||||
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General Sessions
Working in the Cloud: How Cloud Computing is Reshaping Enterprise TechnologyIn this session, Google's Rishi Chandra will discuss ways cloud computing is influencing the Enterprise IT industry and what this means for businesses. Speaker - Rishi Chandra, Product Manager, Google Enterprise
Rishi joined Google in 2006 as product manager for Google Apps, Google's online suite of communication and collaboration tools. In this capacity, Rishi is responsible for expanding functionality of the Google Apps platform and driving success in the small business and self-service markets. Prior to joining Google, Rishi worked as a consultant at strategy consulting firm Bain & Company. Rishi holds degrees in computer science and business administration from the University of California, Berkeley, as well as an MBA with an emphasis in entrepreneurship and technology from Stanford University. | |||||
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General Sessions
Enterprise 2.0 - A State of the Industry AddressThough often discussed and debated, there has never been an extensive market study on the Enterprise 2.0 Market - until now. Join Carl Frappaolo and Dan Keldsen of AIIM Market Intelligence, as they provide highlights on the first in-depth Enterprise 2.0 market study, including the results of a survey completed by over 400 Enterprise 2.0 users and evaluators. Are Boomers sabotaging Enterprise 2.0? What makes for Enterprise 2.0 success? How are Enterprise 2.0 initiatives justified? Our findings flipped some of the "accepted wisdom" on its ear... Speaker - Carl Frappaolo, Book Author and Vice President, Market Intelligence, AIIM
With over 25 years experience working with a broad array of business solutions including knowledge and content management, portals, search engines, document management, workflow, BPM, records management, imaging, intranets and electronic document databases, Mr. Frappaolo is well versed in the practical business and technical aspects of implementing large scale e-applications. Valued for his technical, practical and market expertise, he has consulted with a variety of organizations spanning multiple industries. Prior to joining AIIM, Mr. Frappaolo founded Delphi Group, where he led the firm's consulting and market research practice for nearly 20 years. He is the creator of several methodologies designed to address the needs of knowledge management, content management, business process management and portal design. Mr. Frappaolo has published 4 books and over 300 studies, articles and whitepapers, and has lectured to audiences around the world. Speaker - Dan Keldsen, Director, Market Intelligence, AIIM
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General Sessions
Elevating the Enterprise 2.0 ConversationThe past five years have held tremendous innovation in enterprise software, an industry not known for its innovation relative to other areas of the technology sector. Enterprise 2.0 has challenged preconceptions and created innovative products. But of more interest, the use cases have evolved and practices are enabling new solutions that offer competitive advantage. Its time to elevate the conversation beyond features (wiki, blog, RSS, social networking, etc.), put aside the hype and talk about what problems the Enteprise 2.0 community is uniquely prepared to solve. In this keynote, Socialtext Chairman, President & Co-founder Ross Mayfield will share his insights from the past five years in business, and look to the next. Speaker - Ross Mayfield, President and Co-Founder, SocialText
Ross Mayfield is the Chairman, President and co-founder of Socialtext, the first wiki company and leading provider of Enterprise 2.0 solutions. A noted blogger and industry expert, he is a serial and social entrepreneur. Mayfield has grown Socialtext to over 4,000 customers and served as CEO from 2002-2007. Socialtext is backed by Draper Fisher Jurvetson, SAP Ventures, Intel Capital and Omidyar Network and prominent Silicon Valley angels. Previously, Mayfield served as VP of Marketing for a Fujitsu spinout and CEO of an enterprise risk management software company. Mayfield co-founded and served as president of RateXchange (AMEX:RTX), the leading B2B commodity exchange for telecom. Mayfield served as the marketing director of the largest privately held telecommunications group in Eastern Europe and was the internal lead manager of their Initial Public Offering. He also founded an ISP, a web-design company, and has served on a number of Advisory Boards of high tech startups. Mayfield is a former advisor to the Office of the President of Estonia and began his career in the non-profit sector. He holds a B.A. in Political Science from the University of California at Los Angeles and completed the Management Development for Entrepreneurs (MDE) program of the Anderson School of Business. He resides in his hometown of Palo Alto with his wife and two children. | |||||
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General Sessions
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Market Leaders Theater
Putting Enterprise Social Software and Web 2.0 to Work for Your Organization - Sponsored by NovellEnterprise social software and Web 2.0 technologies significantly extend the possibilities for team productivity and innovation. Executives are looking for ways to leverage these capabilities to improve collaboration, business demands and efficiency. In this session, Novell will address next-generation collaboration and the need for a flexible infrastructure and a more open IT approach. Speaker - Gregory Webb, Product Marketing Manager, Novell
Gregory Webb has been with Novell for five years and is the Product Marketing Manager for Novell GroupWise and Novell Teaming + Conferencing. Prior to this position, Gregory worked in Novell corporate marketing and was responsible for Novell Workgroup and Identity products and solutions on www.novell.com. Gregory attended graduate school at the University of California, Los Angeles (UCLA) in languages and literature. | |||||
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Market Leaders Theater
The Enterprise Social Web is Here - Sponsored by Oracle/BEA Learn how businesses are using a social computing fabric to take enterprise productivity and innovation to the next level. BEA's AquaLogic User Interaction suite provides a social computing framework for participant-driven social applications and team collaboration. This session explores how disparate Web 2.0 tools (blogs, wikis, tags, social networks and RSS etc.) can be leveraged with enterprise sensibilities to help achieve business and IT goals in a practical and sustainable fashion. Speaker - Ajay Gandhi, Sr. Director, Enterprise Social Computing, BEA Systems
Ajay Gandhi is a Senior Director of Product Marketing for BEA Systems where he currently leads the worldwide strategy, partnership and marketing initiatives for BEA?s portal solutions and Web 2.0 social computing products. Previously at BEA, Mr. Gandhi was a Director of Product Management for the BEA AquaLogic Product Family and was responsible for platform strategy, product planning and strategic partnerships. Prior to BEA, Ajay held senior product management positions at several software companies developing products in CRM, analytics and collaborative development. He was also a Principal with Crimson Ventures focused on infrastructure software companies in the areas of distributed BPM, security policy compliance and vertically focused EAI. Earlier in his career, Ajay worked as a strategy consultant in McKinsey?s Worldwide Technology Practice and as an engineer at Microsoft, Intel and Corel. Ajay received his M.B.A. from the University of Pennsylvania?s Wharton School and his B.A.Sc in Computer Engineering from the University of Waterloo. | |||||
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Market Leaders Theater
Putting Wikis, Blogs and Tagging to Work - Enterprise 2.0 In Action - Sponsored by Traction SoftwareWith the movement of communication and content generation from documents and e-mail to hypertext, Enterprise 2.0 has the promise to deliver on the benefits that CMS systems have touted, but failed to produce: effective search and content re-use. See how the integration of blogs, wikis, social tagging, search and the permission filtering necessary for enterprise collaboration can come together to make your business work like the web. Practical examples and Enterprise case study vignettes will explain how real companies are experiencing real results today. Speaker - Jordan Frank, VP Marketing & Business Development, Traction Software
Jordan Frank earned his blog and wiki black belt after joining Traction Software as VP Marketing and Business Development in 2002. Besides living and breathing every day in the company?s internal blog and keeping an external blog at www.tractionsoftware.com, Jordan engages with leading pharmaceutical, US Government and many other organizations to guide implementations and ensure Wiki fast success at customer sites. Jordan previously held program, product and operations management roles at Inktomi and Adero. Jordan earned an MBA from MIT Sloan School of Management in 2000 and a BA from Dartmouth in 1994. | |||||
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Market Leaders Theater
Intranet 2.0 in 10 Not-So-Easy Steps - Sponsored by ThoughtFarmerIn this fast-paced, entertaining presentation, intranet consultant and ThoughtFarmer co-creator Chris McGrath will share the 10 not-so-easy steps to convert an impossibly complex, seldom used corporate intranet into Intranet 2.0: a simple, social intranet that helps employees collaborate, share ideas and find information. Speaker - Chris McGrath, Co-Creator, ThoughtFarmer
Chris is the co-creator of ThoughtFarmer, social software that powers enterprise intranets in Microsoft environments. He's been consulting on web and intranet projects since 1995 with a particular emphasis on interface design, information architecture and usability analysis. Chris lives with his wife and 2 children in the backwaters of British Columbia, Canada, where he bikes, skis, skates and enjoys fine espresso from the local roastery. | |||||
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Unconference
Enterprise2Open - IntroductionsEnterprise2Open is a part of the Enterprise 2.0 Conference and is open to anyone who would like to attend. This open event blends some pre-scheduled content with an open grid where the attendees fill in the sessions they either want to discuss or present themselves. It is the perfect space to provide the community at large with a place to connect with each other to share knowledge and experiences. | |||||
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Market Leaders Theater
Putting Web 2.0 to Work in the Enterprise - Sponsored by WorkLightLearn how to let your employees use consumer tools, such as social networks (Facebook, etc), personalized homepages (iGoogle, Windows Live, Netvibes), social bookmarking, RSS, and more to collaborate with peers, partners, and customers, securely. Get the inside scoop on making popular Web 2.0 platforms enterprise-grade. Speaker - David Lavenda, Vice President, Marketing and Product Strategy, WorkLight
David has an extensive background in marketing and product management and has held key senior positions in successful technology companies. Recently, he served as Chief Marketing Officer of V-Secure Technologies (sold to Radware - NASDAQ:RDWR). Prior to that, he co-founded and served as Vice President of Marketing and Product Strategy at Business Layers (sold to Netegrity ? NASDAQ:NETE). Previously, he has held a variety of business and technical positions in technology companies and organizations. Mr. Lavenda has a B.Sc. in Physics from Bar-Ilan University, an MBA in Marketing from the Recanati School of Business at Tel Aviv University, and has completed advanced studies in Electrical Engineering at Tel Aviv University. | |||||
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Conference Sessions
Enterprise RSS: Connecting People, Information & CommunitiesDelivering a communication channel that enables people to subscribe to the information they need, includes filtering and alerting mechanisms to notify people of important changes, and provides access points across multiple application contexts, is an incredibly powerful solution. Deployment of feed syndication platforms to manage proliferation of RSS feeds can improve worker productivity, drive business performance and aid in community-building efforts across people with common information interests. In this panel, senior strategists from leading enterprise RSS vendors and enterprise customers share their perspectives on market trends across different industries.
Moderator - Mike Gotta, Principal Analyst, Burton Group
Mr. Gotta has over 25 years of experience in the IT industry. His research agenda covers strategies related to collaboration, social software and community-building within large enterprises. Mr. Gotta has over 10 years of experience as an industry analyst advising Global 2000 organizations on governance and best practices related to business productivity and knowledge management strategies. He is a frequent speaker at industry events and is a recognized expert in the field having published hundreds of articles related to collaboration, social software, and knowledge management. He is a former Senior Vice President & Principal Analyst at META Group and an avid blogger (http://mikeg.typepad.com). Speaker - Brian Kellner, VP of Products, NewsGator
Brian Kellner is responsible for overall product management and the consumer business segment of NewsGator. Brian has held product or development management positions for over a dozen years. Most recently he was Vice President of Enterprise Products for Webroot Software. Brian holds a B.S. in Aerospace Engineering from the Massachusetts Institute of Technology and an M.S. in Management from Colorado Tech. Speaker - Scott Niesen, Director of Marketing, Attensa
After Noah: Making Sense of the Flood (of Information)Social bookmarking installations often go from good to great to overwhelming. Although social bookmarking offers a rich potential for discovery and connecting it requires analysis and understanding of what is hidden in the mass of shared contributions. This session will show how to manage and make sense out of this flood of information.
Speaker - Thomas Vander Wal, Principal & Sr. Consultant, InfoCloud Solutions, Inc.
Sponsor Sessions
Building the Foundation of Enterprise 2.0: Experience the Power of People, Content, and Processes in a 2.0 World - Sponsored by OpenText - Open to all AttendeesThe excitement surrounding Web 2.0 is spreading throughout the public and private sectors and has organizations everywhere wondering how best to harness its power. Unlike never before, this development encourages use and experience ahead of structure. It allows an organization's individuals and groups to interact with one another, with customers, and with partners and to share ideas and content like never before. This provides both new opportunities and new challenges, but with the right strategy and an integrated Enterprise 2.0 offering, the possibilities are endless. This session will explain:
* how to best capitalize on the opportunities for your organization * what is the right infrastructure on which to base this strategic initiative * how to accommodate this wave of collaborative content coming from varied sources * what does this mean in the context of content validation and corporate memory preservation * what you need to know about the emerging use of rich media * how organizations with strong compliance requirements meet these new challenges. In this new 2.0 world, organizations can provide the long-expected, high-performance workspace to their employees and fulfill the need for a rich, interactive experience for their customers and partners. Join this session to learn how your organization can best prepare for the Enterprise 2.0 ecosystem. Speaker - Daniel Kraft, President, RedDot, Open Text Web Solutions Group
Speaker - Tom Jenkins, Executive Chairman & Chief Strategy Officer, Open Text
Unconference
Enterprise2Open - Block 1Enterprise2Open is a part of the Enterprise 2.0 Conference and is open to anyone who would like to attend. This open event blends some pre-scheduled content with an open grid where the attendees fill in the sessions they either want to discuss or present themselves. It is the perfect space to provide the community at large with a place to connect with each other to share knowledge and experiences. | |||||
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Conference Sessions
Seeing Through the Clutter: Making the Right Video Conferencing ChoiceVideo conferencing is getting plenty of buzz these days, but every new and improved solution, while valuable each in its own right, add to the confusion of designing a scalable, cost-effective video conferencing system. Some vendors, such as Cisco and HP, are setting their sights on telepresence - a truly immersive visual experience that comes with a hefty price tag and the need for significant services. Other vendors are focused PC-desktop video, which may not look and sound perfect, but which is easily accessible from anywhere, anytime, and by anyone. In between are high- and standard-definition room based systems of various shapes and sizes. How is an IT manager to choose? This session will highlight the pros and cons of today's videoconferencing choices and help you make the right decision for your organization.
Moderator - Melanie Turek, Principal Analyst, Frost & Sullivan
Melanie Turek is a Principal Analyst at Frost & Sullivan. She is a renowned expert in real-time communications, collaboration and content-management technologies, which she has been covering for more than 10 years. Ms. Turek has worked closely with hundreds of vendors and senior IT executives across a range of industries to track and capture the changes and growth in the fast-moving unified communications market. She also has in-depth experience with business-process engineering, project management, compliance, and productivity & performance enhancement, as well as a wide range of software technologies including messaging, ERP, CRM and contact center applications. Ms. Turek writes often on the business value and cultural challenges surrounding real-time communications, collaboration and Voice over IP, and she speaks frequently at leading industry events, including VoiceCon, Interop and CMP Media's Collaborative Technologies Conference, for which she serves as an advisory board member and track chair. She can be reached at melanie.turek@frost.com. Speaker - Roger Wallman, Director of Product Marketing, RADVISION, Inc.
Speaker - Stephen Epstein, Chief Marketing Officer, Avistar Communications, Inc.
What Blogging Brings to Business Blogs are powerful communication platforms that allow you to capture information you find interesting and to share it with an "audience" who can talk back to you. This panel of five business bloggers with a combined blogging lifetime of 19 years has generated business, communicated the concerns of its customers, experimented, and broken new ground through their blogs. Topics we'll cover include: Blogging as knowledge management, Blogging as a conversation, Blogging for "fame and fortune", Blogging as a platform for experimentation, and Blogging to reduce internal spam. Come join us to share your experiences and have the chance to speak at length with experienced bloggers.
Moderator - Jessica Lipnack, CEO, NetAge
Speaker - Bill Ives, Web 2.0 Consultant and Writer, Portals and KM
Speaker - Cesar Brea, Partner, Force Five Partners
Speaker - Doug Cornelius, Knowledge Management Attorney, Goodwin Procter LLP
Doug is a senior attorney in Goodwin Procter?s Real Estate Group, helping clients invest in real estate through a variety of investment vehicles. He has considerable experience with the use of mezzanine loans and joint ventures to acquire indirect interests in real estate, as well as the use of mortgage loans as an investment in real estate or as a way to extract value from a real estate asset. In addition to his real estate practice, Doug is a member of Goodwin Procter?s Knowledge Management Department. In this role, he is responsible for developing and implementing tools and resources to identify, create, represent and distribute knowledge for reuse, awareness and learning across the firm. Doug coaches other attorneys and staff on using knowledge resources to facilitate the efficient and effective practice of law. The firm has launched the use of internal wikis and blogs as part of their knowledge management program. Doug is a frequent speaker and writer on the legal profession's use of knowledge management, enterprise 2.0, web 2.0 and social networks. You can find Doug online at: KM Space, a blog on law firm knowledge management, enterprise 2.0 and legal technology: http://kmspace.blogspot.com Real Estate Space, a blog on commercial real estate finance: http://realestatespace.blogspot.com And also: Twitter.com/dougcornelius Facebook.com/id=675955824 LinkedIn.com/in/dougcornelius Upcoming/dougcornelius FriendFeed.com/dougcornelius Speaker - Patti Anklam, Principal, Net Work
Sponsor Sessions
Oracle's Initiatives for Enterprise-Class Enterprise 2.0 - Sponsored by Oracle -Open to All AttendeesAs the world's leading enterprise software provider, Oracle is introducing new social sales applications, development tools and services, unified communications, security, and management on top of a unified, standards-based, open enterprise architecture. In this user-oriented session, Oracle will demonstrate many of these next-generation capabilities and showcase how organizations like yours can harness the power of Enterprise 2.0 to gain business value.
Speaker - Steve Diamond, Senior Director, Oracle Worldwide Marketing, Oracle
Steve Diamond brings more than fifteen years of corporate and product marketing experience to Oracle. A technology industry veteran, Steve has introduced, positioned, and built awareness and demand for multiple products and services at both start-ups and established companies. Prior to his current role, Steve ran global public relations at Siebel Systems and served as a de facto member of the CRM On Demand marketing team. Steve has also led corporate marketing and communications programs at Inktomi Corporation and Hyperion Solutions, and has driven a number of successful initiatives working with companies such as Analog Devices, Digital Equipment Corporation, IBM, and Sybase. And most importantly, Steve loves all things 2.0 and 'social' as well. Unconference
Enterprise2Open - Block 2Enterprise2Open is a part of the Enterprise 2.0 Conference and is open to anyone who would like to attend. This open event blends some pre-scheduled content with an open grid where the attendees fill in the sessions they either want to discuss or present themselves. It is the perfect space to provide the community at large with a place to connect with each other to share knowledge and experiences. | |||||
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Conference Sessions
Web Culture and the New Ethos of WorkThere are many threads in the fabric of Web culture -- social and more traditional tools, techniques that were designed and those that have emerged for their use, and sprawling communities affiliated through the explosion of social channels on the Web. As more workers are Web denizens, and are just as likely to consider themselves affiliated through Web relationships as work relationships, what are the impacts on the norms and mores of the new workplace. How have our perspectives on time, collaboration, productivity, organizational structure, strategy, and success changed? What are the microcultural impacts, like meeting ettiquette, and the macrocultural impacts, like bottom-up decision making? What are the generational flash points? How should the individual and the organization plan for the ongoing changes that are going on?
Speaker - Stowe Boyd, Front Man, The/Messengers
Stowe Boyd is best known these days for his writing and thinking at /Message. He is obsessed with social tools, and their impact on business, media, and society. He coined the term "social tools" in 1999, the same year he started blogging, and hasn?t looked back since. His work is principally oriented toward the theory and practice of social web application design and development, as well as related product strategy (like the activities formerly known as marketing). ACMEpedia: Wikis, Tags, and FacetsWikis and tags -- user-generated metadata -- are a mainstay of Web 2.0. They also show promise for Enterprise 2.0, but the enterprise introduces a unique set of challenges: without centralized authority, how can we tame that chaos, and how can it coexist with more formal content? Hear how new search and information access techniques manage this.
Speaker - Pete Bell, Endeca
Sponsor Sessions
Social Media is Putting Power Back into the Hands of Companies' Employees - Discover How Organizations are Challenged, and Changed Forever - Sponsored by Microsoft - Open to All AttendeesTraditional Enterprise businesses are contemplating on how web 2.0 technologies impacts the ways they engage with and manage employees. Governance-based and top-down models are challenged by more democratic expressions that are redefining how employees are coming together to learn, share, and communicate.
In this session, learn how companies like Microsoft and Accenture are experiencing the transformation of readiness and knowledge management businesses, and helping other companies in the process. We will talk about the disruption of web 2.0 concepts on core business functions, and how their business models need to evolve to realize the potential. We will discuss how new media and social networking concepts are a primary catalyst for change. Lastly, we will share the lessons learned to provide some insight on the types of challenges you may encounter. The goal is to stir up open discussions around questions such as: Can web 2.0 concepts actually help organizations? Is it all worth it? What are the gains in productivity, profitability, knowledge, expertise, employee retention? Are employees making the best use of this newly found freedom? Speaker - Ludovic Fourrage, Group Program Manager, Microsoft
Speaker - Peter Butler, Head of Learning - BT Group, BT
Speaker - Phil Morel, Director, Sales Enablement, Microsoft
As Director of Sales Enablement, Phil Morel is responsible for tier 1 sales and marketing events to both technical and sales audiences and Academy, a community-based virtual learning environment delivering podcasts, webcasts and facilitated discussions for diverse internal audiences. In the time since Morel assumed his role, Academy has grown 650%, expanding its cutting edge model of peer-to-peer knowledge transfer. Running over 600 webcasts per annum, Academy has earned a Learning Innovation Award as well as a Digital Marketing Excellence Award for pioneering work in the development of a world class social networking and podcasting platform. Before assuming his current position, Morel served Microsoft as EPG Readiness Manager, managing the training business, plan and execution for Microsoft?s enterprise sales force. Morel joined Microsoft from Hewlett-Packard in 2000 as a Global Account Manager in the UK. He served Microsoft in that capacity until he moved to Redmond in 2004. Morel earned a degree in Management Science at Aston University in Birmingham, England. A native of Manchester, England, his passions include football (as in Manchester United), scuba diving, motorcycling, and his daughters, Amber (12) and Ruby (10). Speaker - Thomas Hoglund, Global Lead, Collaboration and Knowledge Management, Accenture
Tom is a Partner in Accenture?s Talent & Organization Performance service line. He focuses on helping employees perform at a higher level through leveraging the tools of knowledge management, employee portals, collaboration and learning. Tom has a global leadership role for Accenture?s practice in these areas. He has 25 years of consulting experience and has led numerous projects that have delivered millions of dollars of benefits to clients and have touched hundreds of thousands of employees. The programs Tom has implemented have won several awards, including APQC?s "Model Knowledge Sharing Organization", Internet Week magazine?s ?Best Business Site? and world famous Internet design guru Jakob Nielsen?s ?10 Best Intranet Designs.? Tom is a frequent speaker on the topics of KM, portals, collaboration and content management. Before joining Accenture, Tom was Chief Knowledge Officer for a Fortune 100 company. Prior to that he worked for a Big Five consultancy where he held positions leading their KM, Portal and Content Management consulting practice, managing their internal KM function, leading their Learning Technology organization and as Deputy CIO. Unconference
Enterprise2Open - Block 3Enterprise2Open is a part of the Enterprise 2.0 Conference and is open to anyone who would like to attend. This open event blends some pre-scheduled content with an open grid where the attendees fill in the sessions they either want to discuss or present themselves. It is the perfect space to provide the community at large with a place to connect with each other to share knowledge and experiences. | |||||
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General Sessions
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Market Leaders Theater
Context is Everything! - Sponsored by ConnectbeamSee how companies are integrating user generated content, and folksonomies via social bookmarking, tagging, and social networking applications into corporate Intranets to help employees discover information and expertise, and enable intense collaboration to drive innovation and worker productivity Speaker - Puneet Gupta, CEO, Connectbeam, Inc.
Puneet Gupta is a seasoned technology executive and entrepreneur with over 15 years of marketing and operations experience at both large and small technology companies. Most recently, he was CEO of CourseCafe, an online social collaboration application company enabling researchers around the world to work together online on academic and coursework-related research.Puneet was Director of Product Marketing at Selectica (NASDAQ: SLTC) - an enterprise sales and solutions pricing software company, helping to grow the company from 70 employees to over 900, with one of the top ten IPOs in Nasdaq's history, and guiding it into new industry verticals with innovative solutions, joint ventures, and mergers and acquisitions. He has also held marketing and product development positions at Peoplesoft, and Oracle Corporation, where he brought several new products to market. He received the Best Innovative Product of the Year award at Oracle.Puneet holds a B.S. in Computer Science and Engineering from Ohio State University, Management of Technology from UC Berkeley, and an MBA from Columbia University in New York. | |||||
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Market Leaders Theater
"The Extended IT Ecosystem" - Putting Online Applications to Work for Your Organization - Sponsored by ZohoLearn about how Zoho's online applications are being leveraged by a global base of partners in the context of the changing software industry. Zoho has partnered with several organizations including Entrepreneur.com, Swisscom, Baihui (China) and many others to offer their members Zoho services directly from their websites. The industry is changing from a monolithic desktop paradigm to an ecosystem of services delivered online by partnerships large and small. Speaker - Ian Wenig, Senior Director, Business Development, Zoho
Ian has been managing Zoho partnerships and alliances worldwide since Zoho's entry into the marketplace in early 2006. He has more than 15 years of software industry experience in sales, business development and strategic alliances. Prior to joining Zoho, Ian led OEM sales efforts for AdventNet, Zoho' s parent company, managed strategic alliances at EMC including alliances with SUN, Microsoft, Oracle and SBC Communications. | |||||
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Market Leaders Theater
A Complete Intranet 2.0: Priceless - Sponsored by adenin TECHNOLOGIESTraditional Intranet: zero oomph. 2.0 technologies for adding oomph: big expense with major integration headaches. A complete 2.0 Intranet suite, out-of-the-box: Priceless. Come see for yourself how the unbelievably complete Intranet 2.0 suite can take your organization from ghost town to success - instantly! Don't overlook the potential of your Intranet; it's the heartbeat of your organization. Finally, an Intranet 2.0 that creates a social, agile and truly collaborative enterprise - and makes everybody in the organization feel at home. Speaker - Martin Amm, CEO, adenin TECHNOLOGIES
Martin Amm is the CEO and one of the founders of adenin TECHNOLOGIES, providers of IntelliEnterprise, a fully-integrated intranet suite for mid-sized to large organizations. The suite includes collaboration, knowledge management, content management and Enterprise 2.0 capabilities, delivering a virtual workspace where people inside and outside the organization can work together more effectively. Mr. Amm has more than 26 years of hands-on experience in the software industry, both in management and software development. Before founding Adenin, he was the CEO of Amasis Software Corporation, an ERP vendor, and of Two to One Consulting Ltd. Mr. Amm speaks at industry conferences and has authored articles on the topic of intranet best practices for CIO, IntranetsToday and TechRepublic. | |||||
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Market Leaders Theater
Visualize in the Enterprise - Sponsored by MindjetHear how millions of professionals are getting things done and gaining back up to 5 hours a week! By visually capturing and sharing information in context, they're driving instant returns in productivity, innovation, and outcomes. Visualize the Enterprise at work with 3 real examples: meetings, strategic planning, and project initiation. Speaker - Neil Mendelson, Vice President of Products, Mindjet
Neil Mendelson brings more than 25 years of product development and marketing insight, with speaking appearances at Location Intelligence Conference, The Desktop Conference and many others. Prior to Mindjet, Mr. Mendelson held key roles at Oracle Corporation as Vice President of Product Management and Strategy where he initiated Business Intelligence and Data Warehousing products and most recently at Business Objects as Vice President of Product Management and Strategy. | |||||
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Market Leaders Theater
Building the Foundation of Enterprise 2.0: Experience the Power of People, Content, and Processes in a 2.0 World - Sponsored by OpenTextThe excitement surrounding Web 2.0 has organizations wondering how best to harness its power. Web 2.0 provides both new opportunities and new challenges, but with the right strategy and an integrated Enterprise 2.0 offering, the possibilities are endless. This session will explain: * how to accommodate this wave of collaborative content * what this means for corporate records and compliance * what you need to know about the emerging use of rich media Join this session to learn how 2.0 organizations can provide a high-performance workspace for their employees and a rich, interactive experience for their customers and partners. Speaker - Daniel Kraft, President, RedDot, Open Text Web Solutions Group
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General Sessions
Attendee Party - Hosted by Trampoline Systems | |||||
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Conference Sessions
Social Media and the EnterpriseThe many-to-many dynamics of social media are introducing a wave of new realities for business. Blogs, discussion boards, video-sharing, podcasts, etc. are becoming part of the everyday professional experience. Companies are waking up to a buyer market that wants to engage with them directly-- will they be prepared? What is on the horizon that will irrevocably change the way employees/customers/partners connect, communicate and collaborate? Join the conversation as social media business strategist and leading voice Chris Brogan hosts three social media experts who will share their experiences: Maggie Fox, Founder and CEO of the Social Media Group agency, Rob Howard, CEO of Telligent and communications strategist, Katie Delahaye Paine.
Moderator - Chris Brogan, Vice President, Strategy & Technology, CrossTechMedia
Chris Brogan uses social media and technology to build digital relationships for businesses, organizations, and individuals. He has merged his experience in technology (enterprise IT and wireless telephony) with his passion for social media, such that he?s showing organizations how to use these tools inside the firewall, as well as to build authentic conversations between coworkers, customers, and even competitors. Chris speaks at several conferences and for private organizations, bridging business-minded people with technology concepts and helping tech-centric types understand the business implications of their efforts. For more on his speaking, check out http://chrisbrogan.com/connect Chris blogs, writes articles, and makes media of all kinds at [chrisbrogan.com]. Skilled in new media creation (blogging, podcasting, videoblogging) as well as social media community building (through sites like Facebook, Ning, Twitter, and others), his strength is in connecting passionate people together for business, collaboration, and networking. Speaker - Katie Delahaye Paine, Founder & CEO, KDPaine & Partners, LLC
Katie Delahaye Paine (twitter: KDPaine) is the CEO and founder of KDPaine & Partners LLC and author of, Measuring Public Relationships, the data-driven communicators guide to measuring success. She also writes the first blog and the first newsletters dedicated entirely to measurement and accountability. In the last two decades, she and her firm have listened to millions of conversations, analyzed thousands of articles, and asked hundreds of question in order to help her clients better understand their relationships with their constituencies. People talk, we listen. Speaker - Maggie Fox, Contributor, Social Media Group
Maggie Fox is the founder and CEO of Social Media Group, one of the world?s largest and best-known agencies helping business navigate the world of Web 2.0. Pioneers in their field, SMG has created and executed social media strategies for Ford Motor Company, SAP, Yamaha Motor and Harlequin Publishing. Maggie is a communications and content expert who has never met a medium she didn't like. Over the course of her career, she has lead teams that have marketed, written and produced television and web content for some of the biggest and best-known brands in North America, including Sears, Deloitte and Disney. Maggie is often asked to speak to the press and business groups about the importance and use of social media in the enterprise. Speaker - Rob Howard, CEO, Telligent
Rob Howard, CEO and Founder, drives the corporate vision and growth for Telligent®. As an expert in planning and growing social media communities on the Web, Mr. Howard is a pioneer in developing enterprise-ready software applications for online communities. Whether it?s streamlining project management with forums or supplementing traditional online advertising with blogs, Mr. Howard is determined to help organizations of any size apply the value of social media communities to their business. Prior to founding Telligent, Rob was a Program Manager and Technical Evangelist at Microsoft Corporation, where he contributed to the development of the ASP.NET technology while helping organizations adopt Microsoft?s Web platform. Mr. Howard has authored several books on the topic of software development and speaks around the globe at developer conferences, such as Microsoft?s PDC and TechEd.Rob is a Dallas, TX Microsoft Regional Director and a Microsoft ASP.NET MVP. Blog: weblogs.asp.net/rhoward Knowledge 2.0Knowledge Management (KM) was the business buzzword circa 1995. Today, some say KM is dead, others point to portals, innovation management, Web 2.0 and Enterprise 2.0 as the manifestations of KM today. Join noted KM author, speaker and consultant Carl Frappaolo as he updates the definition of KM practices and technologies for the 21st century. Strategy and technology models first introduced in Carl's KM book in 2002 will serve as a framework for positioning and understanding the current state of the industry.
Speaker - Carl Frappaolo, Book Author and Vice President, Market Intelligence, AIIM
With over 25 years experience working with a broad array of business solutions including knowledge and content management, portals, search engines, document management, workflow, BPM, records management, imaging, intranets and electronic document databases, Mr. Frappaolo is well versed in the practical business and technical aspects of implementing large scale e-applications. Valued for his technical, practical and market expertise, he has consulted with a variety of organizations spanning multiple industries. Prior to joining AIIM, Mr. Frappaolo founded Delphi Group, where he led the firm's consulting and market research practice for nearly 20 years. He is the creator of several methodologies designed to address the needs of knowledge management, content management, business process management and portal design. Mr. Frappaolo has published 4 books and over 300 studies, articles and whitepapers, and has lectured to audiences around the world. Speaker - Dan Keldsen, Director, Market Intelligence, AIIM
Enterprise 2.0 Tools: A Critical EvaluationTo date, technology analysts have quite properly focused on the social and business aspects of Enterprise 2.0 technologies. And yet, Enterprise 2.0 tools (including collaboration suites, pure-play blog / wiki / social-networking products, and revamped portal products from major vendors) differ quite substantially in maturity, approach, and support. This session will share customer research from noted evaluation firm CMS Watch on leading Enterprise 2.0 technologies, and provide a framework for customers to evaluate the marketplace based on their own needs.
Speaker - Tony Byrne, Founder, CMS Watch
Work Green, Work VirtuallySuddenly, in the past year or so, companies around the world are turning the mirror on themselves and trying to calculate the true cost of their doing business, including their environmental impact. For the first time, Enterprise 2.0 has published a green policy regarding conference materials. Collaboration, when extended to all aspects of the enterprise, can have a dramatic impact on reducing carbon footprint. Come share your stories and learn about what other organizations are doing to amp up their collaborative activities while tamping down their effect on the environment. Speaker - Jeff Stamps, Chief Scientist, NetAge
Speaker - Jessica Lipnack, CEO, NetAge
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General Sessions
Power to the People: Driving Business Innovation through CommunitiesEnterprise 2.0 will revolutionize the way we get our jobs done. But, to do this requires an understanding of people, politics, and business practices. Oracle's contribution to Enterprise 2.0 is multi-faceted; Mark will describe how community-aware enterprise systems should evolve, how existing business processes can exploit natural collaboration, and offer some advice to ensure privacy and governance. Speaker - Mark Woollen, Vice President, CRM Product Strategy, Oracle Corporation
Mark Woollen is Vice President of CRM product strategy for Oracle where he is responsible for driving the market requirements and business strategy for Oracle CRM applications. He brings more than 15 years of sales, marketing, and development experience to his role with the company. Prior to Oracle, Mr. Woollen was Vice President of products for InQuira Corp. where he guided company strategy and product development for customer self service and the contact center market. Previously, he spent seven years with Siebel Systems where he was Group Director responsible for Siebel?s service, call center, and web self service products. Mr. Woollen earned his bachelor's degree in Chemistry from Occidental College. | |||||
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General Sessions
Wachovia: The Business Imperative for Next-Gen Enterprises What is one of the biggest challenges faced by organizations that elect to deploy new or emergent capabilities? Justifying, with clarity and confidence, the expected benefits. Wachovia has rolled out an enterprise platform for social networking, including blogs, wikis and employee profiles. In this session, Pete Fields, eBusiness Director, speaks to the critical business objectives that these capabilities are expected to help accomplish. Speaker - Pete Fields, Senior Vice President, eCommerce Division, Wachovia
Pete serves as eBusiness Director for Employees and Corporate Services, coordinates Employee Enablement across the company and establishes "Enterprise 2.0" business strategies. He and his teams aspire to change the way Wachovia works. He is an executive sponsor for Wachovia's Enterprise Employee Portal, Pulse, a new platform designed to drive internal social networking and collaboration capabilities. As part of the project's rollout, Pete and two colleagues are authoring the company's first employee blogs. In addition, Pete and his team have deployed and tested Wiki technologies, such as the online encyclopedia of all things Wachovia, and internal social networks. | |||||
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General Sessions
Enterprise 2.0 In Action: PfizerThis session will cover what Pfizer is doing with Enterprise 2.0 technologies. In particular we shall focus on the story of how this came about inside Pfizer and the eventual management buy in, incorporating the role played by our internal Discussion Group about the World Wide Web (DIGWWW) blog and the now famous "Meet Charlie" slide deck. Speaker - Simon Revell, Manager of Enterprise 2.0 Technology Development, Pfizer Ltd
Simon is 'Manager of enterprise2.0 technology development' at Pfizer, the global pharmaceutical company. In this role he has the remit to explore the potential for using web2.0 inspired technologies and approaches for internal use within the company. Simon has responsibility for the Pfizer-wide wiki, 'Pfizerpedia', as well as development of standards and guidelines around the use of blogging for internal communication and collaboration purposes, and implementation of RSS within the company. He is involved in a number of projects designed to apply enterprise2.0 technologies within specific business lines and functions, and is involved in exploring and evaluating the next wave of enterprise2.0 products inspired by the success of web-based services such as del.icio.us and Facebook. Early in 2006 Simon started the Discussion Group about the World Wide Web (DIGWWW), a Pfizer internal community of practice that was interested in how the technology that supports collaboration on the World Wide Web could be used to create collaborative environments within Pfizer. It began in the UK, under Simon's leadership, and has since grown into a global activity with enthusiastic participants at all Pfizer R & D sites and across all lines. Simon's vision is one whereby the company's information and knowledge will be unlocked through easy-to-use enterprise2.0 systems. Simon has been in the IT industry for 15 years, starting as a software developer and later graduating to being a Technical Team Leader and Project Manager. He is based in the UK. | |||||
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General Sessions
Real Enterprise 2.0 @ Sony Computer Entertainment's World Wide StudiosThis session offers a compelling review of the actual enterprise 2.0 systems used at Sony Computer Entertainment's World Wide Studios (SCE-WWS). The speaker will demonstrate SHIP, their collaboration portal at SCE-WWS and discuss the company's Enterprise 2.0 architecture. This informative talk explains the requirements for a real-world, large enterprise that drove their Enterprise 2.0 strategy, and discusses the history of the project and how the company has been organized around it. The speaker will focus on what criteria drove vendor selection and what the company did to make it work after selection. Speaker - Ned Lerner, Director of Tools and Technology, Sony Computer Entertainment
Ned is Director of Tools & Technology for Sony Computer Entertainment?s World Wide Studios, where he manages engineering teams working on Enterprise 2.0 collaboration technologies and product portfolio management, OS components, content creation tools, programmer tools and more. Prior to SCEA Ned was CTO of EA?s Maxis division, where he worked on Sims 2. Ned was the author of Chuck Yeager?s Advanced Flight Simulator (PC, Apple 2, C64, Mac), a #1 Electronic Arts game, and then Chuck Yeager #2. After these he led the development of F22 interceptor, a best selling 3D Sega Genesis game, and Car & Driver, the first game with texture mapping and the first 3D system licensed to EA. Next he co-founded Looking Glass Technology where he ran product development, producing some of his favorite games, Ultima Underworld 2, System Shock, Flight Unlimited, Madden ?93 (Genesis), Access?s Links Pro (Mac), and more. After that he founded Multitude, the makers of FireTalk, an early Skype-like service, and FireTeam, the first game built around a voice headset. Ned has been featured on the cover of the Red Herring magazine; named entrepreneur of the year, filed 19 patents, won many industry awards, and sits on the technical advisory board of several Web 2.0 companies. | |||||
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General Sessions
Enterprise 2.0 Reality CheckYou have heard the vision of how Enterprise 2.0 is going to transform the way we work, the way we access and share information and the way we communicate and collaborate in the social enterprise. But how is this grand vision playing out in the real world? Led by Harvard Business School's Andrew McAfee (who coined the term), representatives from forward-thinking enterprises across diverse industries will discuss the true state of Enterprise 2.0 - what's working, what's not and what's next. Moderator - Andrew McAfee, Contributor, Enterprise Irregular
Andrew McAfee joined the faculty of the Technology and Operations Management Unit at Harvard Business School in 1998. His research investigates how managers can most effectively select, implement, and use Information Technology (IT) to achieve business goals. He was the recipient of a US Department of Energy Integrated Manufacturing Fellowship for his doctoral research, which focused on the performance impact of enterprise information technologies such as SAP?s R/3. His current research is an exploration of how Web 2.0 technologies can be used within the enterprise. Speaker - Don Burke, Intellipedia Doyen, CIA
Don Burke is a leading proponent of the Enterprise 2.0 ethos within the Intelligence Community and is currently the "Intellipedia Doyen", which is a role he has held since the spring of 2006. In this role he is partnered with other early adopters in an effort to demonstrate the value of social software tools, educate the Community on how to use these tools, and advocate for improvements to the environment with the goal of improving our ability to capture our knowledge and expertise. Mr. Burke is currently employed by the CIA's Directorate of Science and Technology and has a diverse 19+ year background in the Federal Government working a wide range of technical and analytical issues including collection, technical analysis, congressionally directed actions, direct support to operations, project management, advanced visualization technologies, software development, budgeting, and management. Mr. Burke was quoted extensively in the October 2007 SIGNAL magazine article "Intellipedia Seeks Ultimate Information Sharing". Speaker - Ned Lerner, Director of Tools and Technology, Sony Computer Entertainment
Ned is Director of Tools & Technology for Sony Computer Entertainment?s World Wide Studios, where he manages engineering teams working on Enterprise 2.0 collaboration technologies and product portfolio management, OS components, content creation tools, programmer tools and more. Prior to SCEA Ned was CTO of EA?s Maxis division, where he worked on Sims 2. Ned was the author of Chuck Yeager?s Advanced Flight Simulator (PC, Apple 2, C64, Mac), a #1 Electronic Arts game, and then Chuck Yeager #2. After these he led the development of F22 interceptor, a best selling 3D Sega Genesis game, and Car & Driver, the first game with texture mapping and the first 3D system licensed to EA. Next he co-founded Looking Glass Technology where he ran product development, producing some of his favorite games, Ultima Underworld 2, System Shock, Flight Unlimited, Madden ?93 (Genesis), Access?s Links Pro (Mac), and more. After that he founded Multitude, the makers of FireTalk, an early Skype-like service, and FireTeam, the first game built around a voice headset. Ned has been featured on the cover of the Red Herring magazine; named entrepreneur of the year, filed 19 patents, won many industry awards, and sits on the technical advisory board of several Web 2.0 companies. Speaker - Pete Fields, Senior Vice President, eCommerce Division, Wachovia
Pete serves as eBusiness Director for Employees and Corporate Services, coordinates Employee Enablement across the company and establishes "Enterprise 2.0" business strategies. He and his teams aspire to change the way Wachovia works. He is an executive sponsor for Wachovia's Enterprise Employee Portal, Pulse, a new platform designed to drive internal social networking and collaboration capabilities. As part of the project's rollout, Pete and two colleagues are authoring the company's first employee blogs. In addition, Pete and his team have deployed and tested Wiki technologies, such as the online encyclopedia of all things Wachovia, and internal social networks. Speaker - Sean Dennehy, Intellipedia Evangelist, CIA
Sean Dennehy has more than 15 years of experience in various elements of the US Intelligence Community, including the CIA's Directorate of Intelligence, DIA's Joint Staff Intelligence, and supporting US Air Force operations. As the pilot customer for Intellipedia, he has become a leading change agent for incorporating Enterprise 2.0 solutions into the Intelligence Community's business practices. He has developed an innovative "sabbatical" program that introduces Intelligence Community officers to the numerous web 2.0 applications that are being deployed on multiple intelligence networks. The focus of his efforts is encouraging a viral adoption where officers replace existing processes to take advantage of network effects encountered when individuals move projects out of "channels" and onto "platforms". His actions are based on the National Intelligence Strategy's six main characteristics: results-focused, collaborative, bold, future-oriented, self-evaluating, and innovative. Together with a small cadre of early adopters, Mr. Dennehy is helping to break down stovepipes to allow intelligence professionals to truly act as a "community". Speaker - Simon Revell, Manager of Enterprise 2.0 Technology Development, Pfizer Ltd
Simon is 'Manager of enterprise2.0 technology development' at Pfizer, the global pharmaceutical company. In this role he has the remit to explore the potential for using web2.0 inspired technologies and approaches for internal use within the company. Simon has responsibility for the Pfizer-wide wiki, 'Pfizerpedia', as well as development of standards and guidelines around the use of blogging for internal communication and collaboration purposes, and implementation of RSS within the company. He is involved in a number of projects designed to apply enterprise2.0 technologies within specific business lines and functions, and is involved in exploring and evaluating the next wave of enterprise2.0 products inspired by the success of web-based services such as del.icio.us and Facebook. Early in 2006 Simon started the Discussion Group about the World Wide Web (DIGWWW), a Pfizer internal community of practice that was interested in how the technology that supports collaboration on the World Wide Web could be used to create collaborative environments within Pfizer. It began in the UK, under Simon's leadership, and has since grown into a global activity with enthusiastic participants at all Pfizer R & D sites and across all lines. Simon's vision is one whereby the company's information and knowledge will be unlocked through easy-to-use enterprise2.0 systems. Simon has been in the IT industry for 15 years, starting as a software developer and later graduating to being a Technical Team Leader and Project Manager. He is based in the UK. | |||||
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General Sessions
Launch PadThe 2008 Enterprise 2.0 Launch Pad is an opportunity for developers of new products to compete for a chance to present to the Enterprise 2.0 community, and for one of four finalists to named Launch Pad winner. Starting in the weeks prior to the show, companies will be given the chance to post videos of their planned or existing product, and we will harness the collective intelligence of the greater Enterprise 2.0 community to select the most interesting, desired, wild, crazy, or cool tools and technologies out there. In a weekly sequence, we will downselect to 8, and then 5 candidates. These five will compete as finalists on the main stage of the Enterprise 2.0 Conference, which will again be judged by those present. Moderator - Stowe Boyd, Front Man, The/Messengers
Stowe Boyd is best known these days for his writing and thinking at /Message. He is obsessed with social tools, and their impact on business, media, and society. He coined the term "social tools" in 1999, the same year he started blogging, and hasn?t looked back since. His work is principally oriented toward the theory and practice of social web application design and development, as well as related product strategy (like the activities formerly known as marketing). Speaker - David Johnson, Engineering Manager, Sun Microsystems, Inc.
Speaker - Etay Gafni, VP of Products, Veodia
Speaker - Gary Lang, President, Aegeon
Prior to Joining Aegeon as President, Mr. Lang provided executive management and consulting services to BT Group?s BT Conferencing. Prior to BT he served as Vice President for both Technology Integration Group (TIG) and SIGMAnet. TIG and SIGMAnet are Southern California based VARs ranging from $175MM-$325MM. In these roles, he built and drove sales and professional service organizations focused on Technology Solutions. Mr. Lang managed teams delivering infrastructure, data center, and managed services solutions to both enterprise and commercial Customers. Mr. Lang also served as Global Sales Director with Infonet Services Corporation offering global network-based solutions for multinational enterprises before being acquired by British Telcom (BT). Mr. Lang joined the company in April 2001 to assist in the creation of the Infonet Consulting Services business unit. In that position, Mr. Lang was responsible for sales and operations in the United States. He then held global sales responsibility for Video Conference Solutions managing a group covering more than 20 countries in all four global regions. Before service at Infonet, Mr. Lang managed dramatic growth as Vice President, Global Strategy and Business Development for Comdisco, a $4B managed service provider. He has also served as a Principal with OnSource Consulting, and Director, Professional Services with Garg Data International (GDI), an application development and consulting services firm. To highlight the remainder of his professional experience, Mr. Lang has also held similar management positions with several network and system integration companies including The Future Now and Sears Business Centers. Mr. Lang has held several technology industry leadership positions with associations such as the Novel Platinum Council, Intel Dealer Advisory Board and Santa Cruz Operation (SCO) Advisory Board. Speaker - Greg Reinacker, CTO, NewsGator
Speaker - Guillaume Cohen, CEO
Speaker - Jason Rothbart, Vice President of Customer Success, Groupswim
Jason Rothbart is our VP of Customer Success focusing on acquiring customers and making them successful. He is an experienced community manager and provides consultative expertise and a methodology for our customers. Jason has worked in the software and management consulting industry for 14 years. He ran Professional Services at newScale, McKesson and SEVEN prior to joining GroupSwim. He also held management positions with Deloitte Consulting, Ernst & Young and Commerce One. Jason received a Bachelor of Arts in English from UCLA and a Master in Business Administration and a Master in Public Health from Emory University in Atlanta, Georgia. Speaker - Laura Farrelly, Marketing Director, NewsGator
Speaker - Rob James, CTO, Aegeon
Rob has over 15 years of experience in IT technology and application development, He is responsible for setting up MuSeek.net, an independent music distribution network in 1998, which was consequently sold to Global One Music in 2000. After which, Rob spent a number of years consulting to many large multi-national music publishing and record companies, such as Sony Music, Virgin & BMG Publishing. In 2005, Rob started Aegeon pty ltd, an Australian software company that was focused on Enterprise 2.0 and Web 2.0. Aegeon is responsible for delivering Spaceo.us, an Enterprise Social Application Platform that provides the ability for not only organizations to enable Enterprise 2.0 style collaboration with Wikis & Blogs etc, but also to overlay the functions of Web 2.0 such as tagging, relationships, commenting, reviewing and rating to legacy business applications such as Siebel, SAP and Salesforce.com. Aegeon incorporated in the USA in May 2008. Speaker - Robert Bissett, Technical Staff, Sun Microsystems Inc
Bobby is an engineer in the Java EE Platform group at Sun Microsystems. Currently working on social-networking technologies, he has previously worked on GlassFish and the Java EE web services stack. Speaker - Tom Blossom, Director of Services
Speaker - Tom McCleary, Founder/COO, Groupswim
Tom McCleary Co-Founder, Chief Operating Officer Tom McCleary is a co-founder of TN20 and serves as our COO and CFO. He focuses on company operations, raising and managing money, and developing strategic partnerships. Tom has worked in the software industry for 15 years. He ran Business Development at Intersperse and Motiva. Tom also served as the Senior Director of Business Development at Commerce One. At the time, he was responsible for developing strategic relationships including SAP, i2, General Motors and others. His other previous experience includes Hewlett Packard and Storage Technology. He received an MBA from the Kellogg Graduate School of Business at Northwestern University. In addition, he has a Masters Degree In Media Management from Emerson College and a BS from the University of Southern Maine. Speaker - Tony Clement, CEO, Aegeon
Tony Clement is the CEO of Aegeon and is also responsible for strategy and architecture. Tony has over 24 years of international IT experience and has resided in Australia since 1995. His executive experience in Australian top 100 companies has included strategy, architecture, planning, M&A, e-business and transformation. Tony has had several entrepreneurial experiences including business and business unit start-ups. He has several industry certifications and a Bachelor in Arts Degree. | |||||
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General Sessions
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Market Leaders Theater
Learning 2.0 & Workplace Communities: From the Annointed Few to the Collective Many - Sponsored by MzingaWhat is Learning 2.0, and how can it and transform your HR initiatives? How do workplace communities fit into a "WE" - based company culture, in which the collective wisdom of the masses is as highly valued as the insights of "experts"? Corporate communications and learning have traditionally been solely focused on the transfer of information, knowledge, and expertise of designated individuals to many. This status quo however, is being challenged by peer-to-peer exchanges through blogs, wikis, discussion forums, comments and the like. Increasingly, the transfer of expertise is peer-to-peer, and more importantly, it's proving to have a greater impact on job and business performance. Join this session to learn how companies are embracing this change to profoundly improve business functions, including learning and development, across the enterprise. Speaker - David Wilkins, Senior Director, Workplace Communities, Mzinga
David has been a thought leader in the eLearning, simulation, and electronic performance support (EPSS) industries for many years, most notably in the development of several ground-breaking products in the simulation and EPSS spaces. Through frequent speaking sessions at industry conferences as well as numerous articles and white papers, David has had a significant impact on the direction of the learning industry.In his current role as Mzinga's Senior Director of Workplace Solutions, David is responsible for product development and strategy for community and learning solutions targeted at employees within an organization. Prior to his current role, David was the Senior Director of Product Strategy for KnowledgePlanet. | |||||
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Market Leaders Theater
Meet Jack. Meet Jill: An Interactive Demonstration of the InQuira 8 Customer Experience Platform - Sponsored by InquiraTroubleshooting customer problems can be an emotional roller coaster. A customer frustrated by an interruption to his workday, an agent under pressure to quickly diagnose and resolve that problem. Finally, relief, and satisfaction, when the customer's question is quickly answered and the problem is resolved. Join InQuira for an entertaining demonstration of its solutions for agent-assisted support, web self-service, and knowledge management. Experience the power of a software platform that combines intelligent search, knowledge management, and advanced analytics into the most advanced solution for resolving support issues available today. Speaker - Nav Chakravarti, VP of Product Marketing, InQuira
Nav Chakravarti , Vice President, Product Marketing Nav Chakravarti joined InQuira in April 2000, as a member of the founding team. As Vice President of Product Marketing, he is responsible for InQuira?s product messaging and positioning. During his seven year tenure at InQuira, he has had extensive experience in consulting with InQuira?s customers to present InQuira?s value proposition, guiding solution architecture and implementing search and knowledge management solutions. Prior to joining InQuira, Nav spent seven years at Cambridge Technology Partners where he was a Director of Internet Solutions. Nav?s education includes a BS and an MS in Computer Engineering from Michigan State University and an MBA in Marketing from the Anderson School at UCLA. | |||||
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Market Leaders Theater
Enhancing the Value of Enterprise 2.0 Collaboration with RSS - Sponsored by NewsgatorThe adoption of Enterprise 2.0 collaboration technology is on the rise in corporate environments. Learn how RSS enhances the collaboration capabilities by creating easy, cross-organization collaboration and discussion, improving expertise discovery and internal networking, and energizing portals with relevant, dynamic content, tagging, tag clouds, pop-up profiles, and more. Speaker - Brian Kellner, VP of Products, NewsGator
Brian Kellner is responsible for overall product management and the consumer business segment of NewsGator. Brian has held product or development management positions for over a dozen years. Most recently he was Vice President of Enterprise Products for Webroot Software. Brian holds a B.S. in Aerospace Engineering from the Massachusetts Institute of Technology and an M.S. in Management from Colorado Tech. | |||||
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Market Leaders Theater
Enabling Enterprise 2.0 with MySQL & Sun - Sponsored by Sun MicrosystemsIn this session the technical and business components that make up Web 2.0 and its effect on the modern enterprise will be explored. The challenges associated with adopting Web 2.0 technologies plus present an overview of solutions, including the subscription-based MySQL Enterprise will be explored, as well as the high-availability and scalable open source architectures available from Sun. The session will conclude with several case studies concerning enterprises which have successfully implemented applications based on Web 2.0 technologies including MySQL and Sun. Speaker - Jimmy Guerrero, Sr Product Marketing Manager, MySQL Sun Microsystems
Jimmy Guerrero currently coordinates MySQL?s Web 2.0, Enterprise 2.0 and SaaS technical marketing programs within Sun Microsystems. He joined MySQL in 2005 as the product manager for MySQL Cluster and other MySQL high availability technologies. Prior to joining MySQL he held various sales and technical positions at Idera Software and Embarcadero Technologies. He currently resides in Houston, Texas. | |||||
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Market Leaders Theater
Power to the People: Driving Innovation Through Communities - Sponsored by OracleWhen people work together, great things happen! Now imagine the impact of what happens when employees and partners contextually collaborate around the softer aspects of the traditional automated enterprise business process. Now consider the impact of 200 job roles, 80 natural enterprise communities, and 40 teaming-oriented business processes. In this brief introduction, Oracle sets the stage for its keynote and session, and wants to ask you, "Have you imagined how innovative engaged employees can be?" Speaker - Peter Heller, Senior Director, Oracle Worldwide Marketing, Oracle
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Conference Sessions
Social Networks: Transforming Work Models & Community Relationships Organizations face a variety of strategic challenges related to innovation, talent management, customer relationships and workforce agility. Social network sites (e.g., a "corporate Facebook") and related social media tools establish a foundation for organizations to deliver enterprise value in response to those challenges. To leverage social networks successfully, organizations must also address cultural dynamics and change management issues. In this panel, CEO's from leading social media vendors share their perspectives on market trends, the types of solutions being deployed and customer case studies across different industries.
Moderator - Mike Gotta, Principal Analyst, Burton Group
Mr. Gotta has over 25 years of experience in the IT industry. His research agenda covers strategies related to collaboration, social software and community-building within large enterprises. Mr. Gotta has over 10 years of experience as an industry analyst advising Global 2000 organizations on governance and best practices related to business productivity and knowledge management strategies. He is a frequent speaker at industry events and is a recognized expert in the field having published hundreds of articles related to collaboration, social software, and knowledge management. He is a former Senior Vice President & Principal Analyst at META Group and an avid blogger (http://mikeg.typepad.com). Speaker - Anne Berkowitch, Co-founder and CEO, SelectMinds
Anne Berkowitch ? Chairman & Chief Executive Officer Anne is CEO of SelectMinds, a global provider of corporate social networking solutions. As co-founder and CEO, Anne Berkowitch leads the SelectMinds Board of Directors and management team. Since the company's inception in 2000, Anne has played a key role in the development of SelectMinds' client relationships and the evolution of the company into a leading provider of Corporate Social Networking solutions and services. Previously, Anne was a management consultant with Booz Allen & Hamilton, working primarily with service businesses out of both the New York and London offices. While at the firm, she was also very active in the recruitment and development of senior staff and went on to start her own boutique executive search firm specializing in placement of senior consultants, before co-founding SelectMinds. Anne has an MBA in finance from MIT's Sloan School of Management and a BSC in Applied Math and Biology from Brown University. Speaker - John Bruce, CEO, Awareness
John Bruce has a solid track record of leadership and achievement as a senior sales, marketing and business development executive in developing high tech markets. Most recently, John was a General Manager within the Documentum Group of EMC. Prior to this, he was President and CEO of Authentica, a leading information security company which was acquired by EMC. Before leading Authentica, he was Chief Marketing Officer and Executive Vice President of Sales for Counterpane Internet Security, with responsibility for establishing the company marketing strategy and driving sales. Counterpane was acquired by British Telecom. John also spent more than eight years at Symantec Corporation in senior management roles. In his last position there, he was Vice President of Business Development and Alliances, driving strategic alliances with major vendors including HP, IBM, and Intel. These alliances were considered by the industry to be major contributors to Symantec's dramatic growth in sales to corporations. Speaker - John Kembel, Co-founder and CEO, HiveLive
John Kembel is a leader in the design thinking movement, which advocates an experience-centered approach to product design, and places design at the center of corporate performance. As a repeat entrepreneur, John has been creating and bringing new products and technologies to market for more than a decade. He gained experience with startups when he co-founded DoDots, a high-profile, venture-backed internet company. He has directed cutting edge, innovative companies that provide solutions reflecting an elegant mix of sound engineering and top-notch design. He has won national and industry awards in design, and frequently consults as an innovation expert for major consumer product companies nationwide. He is a Consulting Associate Professor and Strategy Board Member for the new Hasso Plattner Institute of Design at Stanford University (the d.school). John has also worked in industry and research environments for companies such as IDEO, Intel, IBM, and Interval Research. He has B.S. and M.S. degrees in engineering and design from Stanford University and an M.S. in Human-Computer Interaction from the School of Computer Science at Carnegie Mellon University. Speaker - Matthew Greeley, CEO, Brightidea, Inc
Matthew Greeley is Founder and CEO of BrightIdea.com, the global leader in On-Demand Innovation Pipeline Management (IPM) software. Prior to founding BrightIdea.com, Matthew consulted for Wrenchead.com, helping them raise over $100 million in venture funding from investors including: CBS Corporation, Polaris Ventures, and Goldman Sachs. Before joining Wrenchead.com, Matthew co-founded Silicon Valley enterprise software provider Alyanza Software, which was acquired by Niku eight months after founding, yielding triple digit returns to early investors. Matthew began his career at FMK Advisors, an east coast hedge fund, where he focused on marketing and fund raising. He holds a degree in Computer Engineering from Stevens Institute of Technology and studied Creativity and Marketing at Stanford University. In addition to his role at BrightIdea.com, Matthew sits on the board of directors of ClearDay Technologies. Mash-Ups: Are They the Killer App for Enterprise 2.0?Join moderator David Berlind and a panel of girl uber-geeks in a fast-paced discussion on the role of Mash-ups in the Enterprise. Mash-ups have the potential to turn content on its head and repurpose it in quick grabs inside and outside of the enterprise. The panel will discuss the challenges and opportunities with integration, as well as the territorial/cultural barriers that stand to thwart utilization of this most powerful Enterprise 2.0 tool.
Moderator - David Berlind, Exec Director Interop, Editor-At-Large and General Manager, TechWeb
David is General Manager of Alternative Events in the Live Events Group of TechWeb (formerly CMP). He is also Editor-At-Large for InformationWeek.com and the Executive Conference Director for Interop. Prior to his career in tech media, David spent eight years as a software developer, network engineer, and IT manager. Speaker - Charlotte Goldsberry, Vice President, New Markets, Denodo Technologies
Charlotte Goldsberry is Vice President of New Markets for Denodo Technologies. With over 20 years of strategic selling experience, Ms. Goldsberry has held executive management positions at companies such as Bridgestream, acquired by Oracle, Laszlo Systems, Epicentric, WebFlow and Frame Technology. In her role as Vice President of Sales and Senior Vice President of International at Epicentric, a portal infrastructure provider acquired by Vignette, Ms. Goldsberry grew the sales and business development teams from the company's inception and worked closely with customers like GE, Motorola and Chase. Prior to Epicentric, she served as Vice President of Sales at WebFlow, where she built and managed both direct and indirect sales teams, bringing on customers like Charles Schwab and Schlumberger. Ms. Goldsberry also worked at Frame Technology, where she managed revenue up to $40M, helping the company accumulate $100M in revenue prior to its acquisition by Adobe Systems. Speaker - Lauren Cooney, Group Product Manager, Web Platform, Microsoft
Lauren Cooney has ten years of experience building technical communities and strategies, and bringing new products to market for enterprise software companies. In May 2008, Cooney joined Microsoft to lead the Web Platform Group for the Developer Division, and her team is responsible for Web strategy, Web 2.0, and several other key initiatives. Prior to Microsoft, Cooney was a member of IBM's Information Management CTO Office, focusing on strategy, community evangelism, Go-To-Market efforts, and sales enablement around Web 2.0, Info 2.0, and open source technologies and products. Prior to her role in Information Management, Cooney worked on Apache Geronimo in the WebSphere Group as the IBM lead for building community and programs. Before coming to IBM in 2005, she ran dev2dev and led the developer marketing community team at BEA Systems Inc., where she started the BEA dev2dev User Group Program, Technical Evangelist program, spearheaded the O'Reilly/dev2dev partnership and led several other successful community and technical initiatives. Prior to BEA, she was an investment analyst at The Angels Forum venture capital fund in Silicon Valley, focused on enterprise software investments. Speaker - Michaline Todd, Director, Corporate Marketing, Serena Software
Michaline Todd is Director of Corporate Marketing at Serena Software and the quintessential business masher. Responsible for everything from Serena?s web presence to live events, design, branding and advertising ? she?s taken to mashup culture and constantly finds new uses to help make marketing at Serena more productive and efficient. Prior to Serena, Michaline ran global events teams at Symantec, Veritas and Oracle. Michaline?s favorite diversion were the two years when she earned a pastry degree from the Professional Culinary Institute and worked as a professional chef ? an altogether different form of mashing. Speaker - Nicole Carrier, Lead Product Manager, IBM
Breaking Down Cloud Computing and Its Relationship to Enterprise 2.0Cloud computing can be an excellent option for companies looking to deploy Enterprise 2.0 applications without dealing with complex setup and ongoing maintenance. But moving applications into cloud, whether in a managed hosting environment or computing on demand environment has its own sets of challenges that should be addressed. Our panel of experts discuss best practices around cloud-based solutions for the enterprise.
Moderator - Frank Gillett, Vice President, Principal Analyst, Forrester Research
Speaker - Alyssa Henry, General Manager, Amazon S3, Amazon Web Services
Speaker - John Engate, CTO, Rackspace
Speaker - Rod Boothby, VP, Platform Evangelism, Joyent
Sponsor Sessions
Drive Business Value with Enterprise 2.0 Solutions From IBM - Work Fast. Be Smart - Sponsored by IBM - Open to All AttendeesHow do you inspire the kind of innovative thinking and team work that can keep your business profitable and growing? Social software from IBM Lotus® is designed to empower business people to be more effective, innovative, and competitive by building and leveraging professional networks of coworkers, partners and customers. Lotus Connections enables you to find and collaborate with experts quickly; build closer partner and customer relationships; and foster bottom-up, community-based innovation. While Lotus Quickr supports teamwork with web 2.0 collaborative technologies making those teams more agile and responsive. In this session, Jeff Schick, Vice President of IBM WPLC Social Software accompanied by a special guest and valued IBM customer -- will share how these technologies are creating real business benefits as they unleash the power of business communities internally and externally. After all, when you empower people to share their ideas and work together creatively, there's no limit to what an organization can do. Speaker - Jeff Schick, VP of IBM WPLC Social Software , IBM
Jeff is currently the Vice President for IBM WPLC social software initiatives and has overall responsibility for development, marketing, sales and services. In January 2007, IBM announced IBM Lotus Connections, the first integrated social software platform for business. These social software capabilities are used at IBM today, as well as in governments and businesses around the world. As an IBM Executive, Jeff has appeared on numerous news and technology programs including Sirius, CNBC and CNN, as well as in international newspapers and trade publications including the NY Times, Wall Street Journal, Financial Times and Business Week. Jeff serves on the Advisory Board of the Film Foundation as the technology advisor. The Film Foundation is focused on the preservation of film and the education of visual arts in schools around the world. The Film Foundation is an organization that is chaired by Martin Scorsese and has a Board of Directors that includes Steven Spielberg, George Lucas, Clint Eastwood and other esteemed Directors. | |||||
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Conference Sessions
Social Computing Platforms: Three Alternatives for the Enterprise Social computing platforms integrate enterprise 2.0 capabilities into a single platform (blogs, wikis, RSS, etc.) Three basic choices are available to the SMB and large enterprise. The first is to choose an established large enterprise application vendor's solution (IBM, Microsoft, Oracle); the second is to choose a startup's offering (Jive/Clearspace, Thoughtfarmer) and the third is to "roll your own" or build a customized application that provides all the functionality you're looking for based on components available from the open source community.
Jevon MacDonald, a leading Enterprise 2.0 blogger and CEO of Firestoker, will lead an industry panel on discussing the merits and pitfalls of each of these approaches. Moderator - Jevon MacDonald, Enterprise Irregular Contibutor, Firestoker
Speaker - Brian Magierski, Chief Development Officer, nGenera Corporation
Speaker - John Samuel, SVP, Travel Studios, Sabre Holdings
John Samuel Senior Vice President John Samuel is a travel industry veteran and consultant, well-known for his innovative programs using the web to market and deliver a superior travel shopping experiences for consumers. Through his leadership, Travel Studios is leading technology and business innovation for Sabre and its customers. Prior to joining Sabre, Samuel spent 2 years at Orbitz, where Samuel held the position of Executive Vice President and was responsible for all aspects of marketing and leisure travel offerings, ensuring that the travel site continued its industry-leading role in offering the easiest to use and most consumer-friendly web site. He also lead the company?s e-commerce and distribution efforts by building stronger relationships with travel suppliers. Prior to joining Orbitz, Samuel spent 16 years with American Airlines, where he served as vice president of Customer Technology, maintaining overall responsibility for the airline?s web site. He also managed the team responsible for development and operation of all of American?s customer-facing technology. During his tenure in this position he directed the expansion of self-service airport kiosks and rollout of the voice recognition platform for customer service. Samuel also held the position of vice president of Interactive Marketing where he oversaw the complete redesign of the American?s web site with a new look-and-feel, technical platform and enhanced functionality to successfully improve customer satisfaction and expansion of email product suite of services. During this period, he also launched an expansion of American?s Customer Relationship Management (CRM) capabilities. Samuel holds an MBA in marketing and finance from University of Chicago and a Bachelor of Arts in Management Information Systems from Abilene Christian University in Abilene, Texas. Speaker - Lawrence Liu, Technical Product Manager, Microsoft
Speaker - Sam Lawrence, CMO, Jive Software
Integrating RSS and Business Process: The Wallem StorySince 1903, Wallem has played critical roles as a ship broker, shipping agent and ship manager. The need to improve time-to-decision and time-to-action has been an integral part of how the company has approached IT. Wallem's adoption of Enterprise 2.0 technologies concentrates on applying RSS and other social software tools to achieve closed-loop processing in a manner that supports the security needs, transactional activities and notification requirements of the business. This session will review the application and E2.0 tools used by Wallem to operationalize RSS.
The velocity and variability of today's business environment has become more dynamic and unpredictable than ever before. The pace of change is so fast, that executives find it increasingly difficult, if not impossible, to keep their organizations performing and innovating at levels necessary to deliver optimal business results and competitive differentiation. What capabilities does an enterprise require to develop an agile workforce? How do organizations address the leadership gap? How do strategists address strategic talent initiatives? What analytics are necessary to link organizational capabilities with business strategy execution? What is the role of technology in developing a next generation workforce? Speaker - Mike Gotta, Principal Analyst, Burton Group
Mr. Gotta has over 25 years of experience in the IT industry. His research agenda covers strategies related to collaboration, social software and community-building within large enterprises. Mr. Gotta has over 10 years of experience as an industry analyst advising Global 2000 organizations on governance and best practices related to business productivity and knowledge management strategies. He is a frequent speaker at industry events and is a recognized expert in the field having published hundreds of articles related to collaboration, social software, and knowledge management. He is a former Senior Vice President & Principal Analyst at META Group and an avid blogger (http://mikeg.typepad.com). Speaker - Patrick Slesinger, Director & CIO, Wallem Innovative Solutions
Patrick joined Wallem in December 1992. He is responsible for Information Technology, including business process management, for the group worldwide. In 2000 he was responsible for establishing Wallem Group's Software Development and Business Process Off-shoring Centre in the Philippines, WIS Clark. This facility provides Wallem, its clients and third parties cost effective world class systems development and process management. Patrick is the past Chairman of the Intertanko IT Committee, and a keen advocate of intra-industry Information Technology and software development collaboration. Making Wikis Ridiculously Successful: Real Lessons, Real Tips Learn useful lessons that work from companies like Pixar, Dow Jones, Vodafone, and Accenture. Listen to Sun Microsystems' story about their successful wikis.sun.com and blogs.sun.com. Get 12 tips for making your wiki work. Learn what value these companies created.
Speaker - Jeffrey Walker, Contributor, Enterprise Irregulars
Jeffrey Walker is President of Atlassian, a software company that builds development and collaboration tools. He leads the company's sales and marketing and the US operations. Prior to Atlassian, Jeffrey held CEO and President roles at four companies including Accrue Software. He spent 25 years in IT and management consulting including running a subsidiary of Computer Sciences Corp. and managing a practice for the consultancy CSC Index. Jeffrey began his career as a programmer in Boston. He is an avid musician and amateur artist living in Menlo Park, California. Atlassian develops affordable software that helps enterprises collaborate better. Five years ago Atlassian introduced JIRA, now one of the most popular issue trackers used for IT and project management. Atlassian's Confluence spearheaded the use of enterprise wikis, and is the most widely used commercial wiki worldwide. The company has over 10,000 customers in 98 countries, including 30 of the world?s top 50 corporations. Speaker - Linda Skrocki, Sr. Engineering Program Manager, Sun Microsystems, Inc.
Linda Skrocki is a Sr. Engineering Program Manager who manages Sun Microsystems Blogs, Wikis & Forums sites. She is an avid social networking enthusiast who evangelizes the use of community tools to drive efficiency, open conversations, and build fruitful relationships. She is also a leader in defining corporate guildelines in the social networking space. Linda has been in the technology sector for 15 years. She enjoys gardening, reading, and spending time with family. http://blogs.sun.com/lskrocki Integrating Collaboration and Business ProcessesEnterprises continue to struggle with cost justifying investments in collaborative technologies such as social networking and unified communications. This is leading to the development of a new paradigm of integration of business applications and processes with communications and collaboration capabilities, enabling enterprises to create use cases that enhance business processes and solve business challenges. A new class of application platform provides gateway services, providing web services and application programming interfaces to communication and collaboration system. During this session we'll discuss the rise of communication enabled business processes and how enterprises can take advantage of these capabilities to improve the agility and responsiveness of their organization. Moderator - Irwin Lazar, Principal Research Analyst and Program Director, Nemertes Research
Irwin Lazar is the principal analyst and program director for unified communications and collaboration at Nemertes Research, where he develops and manages research projects, develops cost models, conducts strategic seminars and advises clients. His background is in network operations, network engineering, voice-data convergence, and IP telephony. Mr. Lazar is responsible for benchmarking the adoption and use of emerging technologies in the enterprise in areas including VOIP, unified communications, Web 2.0 initiatives, social networking, and collaboration. Speaker - Dave LeClair, Director Unified Communications Market Development, Avaya
Dave LeClair Avaya Inc. Dave LeClair is Director, UC Market Development with responsibilities around Avaya?s UC strategy and interfacing with Avaya?s strategic partners. Prior to his current role Dave was Director R&D, UC Clients in Avaya?s Unified Communications Division. Dave has been responsible for R&D and business development for a variety of software products and solutions targeting enterprise mobility and UC. This includes soft clients including Avaya?s Soft Phones and Avaya one-X Communicator as well as Avaya?s Fixed Mobile Convergence products such as Avaya One-X Mobile. Prior to joining Avaya, Dave worked for Vibren Technologies, an NEC company, as VP of Engineering. Dave has also held senior management and engineering positions at NEC Computer Systems, Digital Equipment Corp., National Semiconductor, and Internet Appliance Network. He has over 18 years of experience developing mobile devices, software and services for products in the PC, Consumer Electronics and Communications industries. Avaya Inc. designs, builds and manages business communications applications for more than one million businesses worldwide, including over 90 percent of the FORTUNE 500®. May 2008 Speaker - David Marshak, Senior Product Manager, Unified Communications and Collaboration (UC˛), IBM Software Group
David Marshak leads Real-time Collaboration and Unified Communications product strategy and planning for IBM Lotus Software, including Instant Messaging, Web Conferencing, VoIP, telephony, and video. He is the product manager of Sametime Unified Telephony. Prior to joining IBM in January 2005, Marshak was an internationally known industry analyst and consultant with Patricia Seybold Group for 18 years. Marshak has spoken worldwide to audiences, large and small, on emerging technologies and future trends. He is often called upon to be a featured speaker and panel moderator at numerous industry conferences such as VoiceCon, Collaboration Technologies Conference, Burton Group Catalyst Conference, COMDEX, InternetWorld, Groupware, VON, NetWorld, and Lotusphere, among others. He has appeared as an expert commentator on PBS, CNBC, and on National Public Radio and has lectured on collaboration at Massachusetts Institute of Technology and Babson College. Marshak has been quoted in the Wall Street Journal, Forbes, New York Times, Business Week, and Investor?s Business Daily as well as the technical press. Marshak is the author of Understanding and Leveraging Lotus Notes, the Notes Strategist Series, as well as Mission Critical Lotus Notes (Prentice Hall, 1996). Speaker - Denis Browne, Senior Vice President, Business User Imagineering, SAP Labs, LLC
Denis Browne Senior Vice President, Business User Imagineering With over fifteen years of experience in the enterprise software market, Denis Browne joined SAP in 2006 to establish the Imagineering team within the Emerging Solutions product group. His team explores and develops emerging technologies and business models which provide SAP customers with new solutions to improve their performance in the global marketplace. With innovative concepts and tools like Enterprise 2.0 and widgets, Denis? team points to the future of SAP solutions and the enterprise software market. Currently, Denis also consults with early-stage startup companies in the bay area, providing professional research and guidance. Before joining SAP, Denis spent eight years working with numerous startups as a founder, chief technology officer, and product manager. For example, he led product strategy for Software as a Service, a Web services platform company created by Marc Benioff, the Chairman and CEO of Salesforce.com. The solutions created by Software as a Service formed the basis of Salesforce.com?s AppExchange offering. In addition, Denis spent several years at Oracle leading product development teams. Denis graduated with an MA from the Institute of Technology in Carlow, Ireland. Denis is an avid traveler and spent a year and a half in 2002 exploring over 30 countries across North, Central and South America, Africa, Europe, Asia and the South Pacific. Speaker - Mark Woollen, Vice President, CRM Product Strategy, Oracle Corporation
Mark Woollen is Vice President of CRM product strategy for Oracle where he is responsible for driving the market requirements and business strategy for Oracle CRM applications. He brings more than 15 years of sales, marketing, and development experience to his role with the company. Prior to Oracle, Mr. Woollen was Vice President of products for InQuira Corp. where he guided company strategy and product development for customer self service and the contact center market. Previously, he spent seven years with Siebel Systems where he was Group Director responsible for Siebel?s service, call center, and web self service products. Mr. Woollen earned his bachelor's degree in Chemistry from Occidental College. | |||||
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General Sessions
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Market Leaders Theater
Proving Value In The Marketplace Through Business Analytics - Sponsored by TelligentAre you measuring and mining your community's data? Your social network is a goldmine of customer information! Listen in as we discuss how online communities can contribute to business intelligence and how understanding user behavior can prove ROI for your brand. Speaker - Rob Howard, CEO, Telligent
Rob Howard, CEO and Founder, drives the corporate vision and growth for Telligent®. As an expert in planning and growing social media communities on the Web, Mr. Howard is a pioneer in developing enterprise-ready software applications for online communities. Whether it?s streamlining project management with forums or supplementing traditional online advertising with blogs, Mr. Howard is determined to help organizations of any size apply the value of social media communities to their business. Prior to founding Telligent, Rob was a Program Manager and Technical Evangelist at Microsoft Corporation, where he contributed to the development of the ASP.NET technology while helping organizations adopt Microsoft?s Web platform. Mr. Howard has authored several books on the topic of software development and speaks around the globe at developer conferences, such as Microsoft?s PDC and TechEd.Rob is a Dallas, TX Microsoft Regional Director and a Microsoft ASP.NET MVP. Blog: weblogs.asp.net/rhoward | |||||
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Market Leaders Theater
Collaboration Management and Box.net Solutions - Sponsored by Box.netA new class of Enterprise 2.0 collaboration services address challenges faced by CIOs - from the proliferation of e-mail attachments to document issues like version control and content organization - through flexible, affordable web-based services. Box.net's Enterprise service specifically addresses critical collaboration issues and concerns facing CIO's and IT staff. Speaker - Jim Herbold, Enterprise GM and VP of Sales, Box.net, Inc.
As VP Sales and Enterprise GM , Jim is responsible for the sales, marketing and product development of the Box Enterprise service. Jim brings 15 years of experience in sales and operations. He previously held a variety of sales and management roles at EmailLabs, a leading hosted email marketing platform, and over a four-year period grew the business from just over $1 million to more than $13 million in revenue while consistently maintaining profit margins in excess of 30%. Prior to EmailLabs, Jim held sales and operations roles at AboveNet, National Computer Board (Singapore), Centennial Communications, and MCI. Jim graduated with a B.A. from Dartmouth College. Speaker - Karen Appleton, VP of Business Development, Box.net, Inc.
As Vice President of Business Development, Karen is responsible for driving Box.net's high growth initiatives. She initiates, evaluates and structures new business opportunities, including strategic alliances and partnerships, to build demand for Box.net. Prior to Box.net, Karen was Vice President of Development and a member of the executive team at Prosper Marketplace and was responsible for a full range of growth activity including acquisition and retention and the development of ecosystem-based partnerships and alliances. Before Prosper, Karen held roles at Citigroup/Smith Barney, Orrick Herrington & Sutcliffe, LLP, Brobeck, Phleger & Harrison, LLP and Lexis-Nexis. Karen graduated with a B.A. from Towson University and earned a M.A. from Johns Hopkins University She holds an advisory board seat with The Forum for Women Entrepreneurs & Executives, and serves on the marketing and membership committees for SV2. | |||||
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Market Leaders Theater
Four Letter Words: Wiki and Edit - Sponsored by Atlassian SoftwareA wiki is more then just a collaborative web site, it's a new way of doing things. So how do you introduce it to your organization, get people excited about it, and encourage wiki-based collaboration and knowledge construction? We'll talk about all that and more, with plenty of real examples. Speaker - Joshua Wold, Global PreSales Team Manager, Atlassian
Joshua Wold heads up the Global PreSales team for Atlassian, a leading provider of innovative collaborative and development tools. A technology geek at heart who loves people, Joshua is rare in his ability to comprehend deep technologies and articulate the value and impact of those technologies. Over the years, he has focused on sales in emerging technologies focused on helping people and organizations communicate and collaborate more effectively. Joshua has found a perfect fit in Atlassian, a company driven by transparency, creativity and perfection. Joshua latest work within Atlassian has been to blend the positive aspects of proven sales methodologies with the new sales paradigm where enterprise software sales meets e-commerce. | |||||
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Market Leaders Theater
Ten Keys to Success in Building an Enterprise Community - Sponsored by Lithium TechnologiesDrawing on case studies from Fortune 500 organizations, learn how to identify appropriate online community applications, key functionality that guarantees results, and strategic considerations for enterprise implementation. Whether you are familiar with online communities or not, you will walk away with new insights that will improve your Enterprise 2.0 strategy. Speaker - Karen Orton, Vice-President, Enterprise Solutions, Lithium Technologies
Karen Orton is the Vice President of Enterprise Solutions for Lithium Technologies. She has more than 11 years of experience in working with online communities, and she has over 20 years of experience as a marketing and sales executive for internet and high-technology companies. In addition, Karen serves as an advisor to several Web 2.0 start-ups. At Lithium, Karen works with key enterprise customers and advises them on their online community business strategy. Additionally, she is responsible for many of Lithium?s strategic accounts including Symantec, Lenovo, and MTV (Viacom), CA and RIM. Lithium Technologies provides market-leading solutions for building successful enterprise online communities. Lithium?s on-demand platform, backed by community management expertise, enables its companies to engage with their customers to increase brand loyalty, sales, and customer satisfaction while decreasing customer care costs. Lithium?s solutions have been implemented by many of the world?s largest organizations, including Dell, AT&T, Comcast, Sprint, DoubleClick, Sage and others. Founded in 2001, Lithium is privately held with headquarters in Emeryville, Calif. For more information, visit www.lithium.com. | |||||
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Market Leaders Theater
The Competitive Edge of Corporate Social Networking - Sponsored by IGLOO SoftwareOrganizations use social networking tools to gain competitive edge by locating expertise across the enterprise, building better teams and capturing untapped knowledge. Join Dan Latendre, CEO of IGLOO Software to hear how SaaS-based corporate social networks can connect teams across the globe in a matter of minutes, not months. Speaker - Dan Latendre, CEO, IGLOO Software
Dan has been a senior-level technology executive for the past 18 years, working at such pioneering organizations as MKS, Delrina, Open Text Corporation and CIGI. For the past 15 years, he has taken an entrepreneurial approach in the development and marketing of leading edge internet-based technologies and applications. In 1993, Dan and his team developed one of the first wireless internet access packages called Internet Anywhere in partnership with Research in Motion (RIM). In 1995, he joined Open Text Corporation where he held strategic roles at the executive level, from spearheading the release of the first commercial search engine for the web, the Open Text Index, to launching the first web-based intranet application, Livelink®. This award-winning application is today used by thousands of leading corporations for intranet, extranet, portal and online library solutions. Dan is an executive member of the Canadian International Council, an organization founded to better promote public interest and debate regarding Canadian foreign policy and international relations. | |||||
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Sponsor Sessions
Enterprise 2.0 Social Network Shoot Out - Sponsored by Small World Labs and TelligentTake the opportunity to get to know a different side of the social software vendors you've met, as they go head-to-head in a battle royal. Watch, ask questions, and rate the performances of the four social software vendor executives as they give you insight into the culture and vision that defines their companies. Seating is limited! Thursday, June 12 | | ||||
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Conference Sessions
Top 10 Design Principles for Integrating Web 2.0 in Enterprise AppsThere are lots of vendors and tools now available to support Enterprise 2.0. But the complexity of enterprise applications, concerns about security, and the expectations of enterprise users (and their managers), dictate that collaborative and social networking tools need to be tailored for the enterprise environment. For example, typical enterprise users are acutely aware of the corporate hierarchy, and the UI should provide cues to inform and encourage them to collaborate with colleagues in a different department. Based on the findings of our own research, we will present ten design principles for integrating Web 2.0 technologies into enterprise applications.
Speaker - Dustin Beltramo, Architect, User Experience, Oracle Corporation
Speaker - Michal Kopec, Interaction Designer, Oracle
Open Source Options for Delivering an Enterprise 2.0 ExperienceCommunity and collaboration pervade open source. It's no surprise therefore that there are a number of open source platforms which are not only capable of delivering Enterprise 2.0, but are delivering it with innovation, flexibility, and agility. This session covers several, including (but not limited to) Alfresco, Drupal, and Ringside Networks.
Moderator - John Eckman, Senior Director, Optaros Labs, Optaros
Speaker - Bob Bickel, CEO, Ringside Networks
Bob Bickel is the CEO and one of the co-founders of Ringside Networks and sits on the Board. He helps with setting company strategy, sharing the vision of the future of social networking with others and getting market feedback to help set the proper direction for the company. He was an important part of the technology and business strategy and implementation at Bluestone Software and JBoss. Bob has helped advise a number of technology companies and currently sits on the Boards of Hyperic and Metaverse. Speaker - Jeff Whatcott, VP of Marketing, Acquia
As vice president of marketing at Acquia, Jeff Whatcott leads all marketing activity for the company. Prior to joining Acquia Jeff served as vice president of marketing and business development in Adobe?s enterprise business unit, responsible for the open source Flex rich Internet application development framework and the LiveCycle business process platform. Prior to Adobe, Jeff held a variety of senior product leadership positions at Macromedia, and Allaire. Jeff is a proven thought leader in platform technology strategy and a passionate advocate of the open source development model and community- centered marketing. He is a frequent public speaker and panelist on key topics including rich Internet applications, commercial open source, and social publishing. Speaker - John Newton, Co-founder and Chief Technology Officer, Alfresco Software, Inc.
John Newton has had one of the longest and most influential careers in content management. In 1990, Newton co-founded, designed and led the development of Documentum, which became the leader in content management and was acquired by EMC. He sent shockwaves through the industry again in 2005, when he co-founded Alfresco, an open source alternative to proprietary Enterprise Content Management vendors. He graduated with a BS in Electrical Engineering and Computer Science from the University of California at Berkeley. Newton is a regular attendee at the World Economic Forum meetings in Davos, where Alfresco was recently awarded a coveted Technology Pioneer designation. Collaborating Through FacebookIn the last year Facebook has moved beyond its traditional student user base and emerged as the fastest growing social networking site in the world. Enterprises are increasingly looking at the possibility of leveraging Facebook for internal and external collaboration and communication, fostered by a growing list of third-party applications providing Facebook users with the capability to share documents and conduct meetings all through the Facebook platform. In this session we'll look at the opportunities for enterprises to leverage Facebook for fun and profit. Moderator - Irwin Lazar, Principal Research Analyst and Program Director, Nemertes Research
Irwin Lazar is the principal analyst and program director for unified communications and collaboration at Nemertes Research, where he develops and manages research projects, develops cost models, conducts strategic seminars and advises clients. His background is in network operations, network engineering, voice-data convergence, and IP telephony. Mr. Lazar is responsible for benchmarking the adoption and use of emerging technologies in the enterprise in areas including VOIP, unified communications, Web 2.0 initiatives, social networking, and collaboration. Speaker - Clara Shih, Founder, Faceforce and Product Line Director, salesforce.com, salesforce.com
Clara Shih joined Salesforce.com in 2006 and is currently the product line director for AppExchange, an online marketplace for software-as-a-service business applications. In this role, Clara oversees product marketing, product management, and product strategy functions for the site, described by Forbes Magazine as the "iTunes of business software" and one of the top innovations of 2006. Independently, Clara is the creator of Faceforce, the first enterprise social networking application built on Facebook which integrates Salesforce CRM and Facebook. Previously, Clara worked in strategy and business operations at Google and as a software developer at Microsoft. She is the founder and serves on the board of directors of Camp Amelia Technology Literacy Group, an East Palo Alto, California-based 501(c)(3) nonprofit that develops and distributes technology education software and curriculum. Clara holds B.S. and M.S. degrees in computer science from Stanford University, as well as a Master's Degree in Internet studies from the University of Oxford, where she studied as a Marshall Scholar. Speaker - David Lavenda, Vice President, Marketing and Product Strategy, WorkLight
David has an extensive background in marketing and product management and has held key senior positions in successful technology companies. Recently, he served as Chief Marketing Officer of V-Secure Technologies (sold to Radware - NASDAQ:RDWR). Prior to that, he co-founded and served as Vice President of Marketing and Product Strategy at Business Layers (sold to Netegrity ? NASDAQ:NETE). Previously, he has held a variety of business and technical positions in technology companies and organizations. Mr. Lavenda has a B.Sc. in Physics from Bar-Ilan University, an MBA in Marketing from the Recanati School of Business at Tel Aviv University, and has completed advanced studies in Electrical Engineering at Tel Aviv University. Speaker - Kyle Arteaga, Vice President, Corporate Communications, Serena Software
Kyle Arteaga is Vice President, Corporate Communications for Serena Software. Serena Software provides Business Mashup software that helps individuals and Enterprises to become more productive. Prior to joining Serena, Kyle was Global Head of Marketing Communications for Reuters Group in London and NY. He has also worked for leading start ups such as Web Site Garage and Netscape, and started his career at Edelman Public Relations. | |||||
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Conference Sessions
Best Practices for Securing Enterprise SearchAlthough this session provides technical details it also offers a glimpse at the issues behind enterprise search for those less familiar with the subject. The challenge is to provide easy access to data and content employees need while still protecting sensitive information. Join us as we share best practices for delivering secure yet comprehensive results for leading search engines.
Speaker - Mark Bennett, Vice President, New Idea Engineering, Inc.
Mark L Bennett - Vice President & CTO (mbennett@ideaeng.com) Mark Bennett, CTO and co-founder of New Idea Engineering, is a recognized expert on enterprise search engines. He is a respected industry thought leader and author. His experience also includes software development, API and Real-Time support, search and database development positions at Searchbutton, Access Technology and Portsmouth Naval Shipyard. Speaker - Miles Kehoe, CEO, New Idea Engineering, Inc.
Miles B. Kehoe CEO, New Idea Engineering Mr. Kehoe is the founder and president of New Idea Engineering, Inc. He is consultant, author, speaker, and industry thought leader. He also founded Searchbutton, Inc., the first ASP for site search and reporting solutions, and served as the Chairman of their Board of Directors. Prior to NIE and Searchbutton, Mr. Kehoe served as sales engineering and consulting manager for Verity, Inc., the world leader in search and retrieval technology. Mr. Kehoe has also held development and support positions with Fulcrum Technologies, Network Innovations, and Hewlett-Packard. Mr. Kehoe received his Bachelor of Arts in psychology from Tulane University and did graduate work in computer science at Purdue University. Enterprise 2.0 in the Context of Mission Success: The Lockheed Martin StoryEnterprise 2.0 at Lockheed Martin is sparking a knowledge management revolution enabling the business to more effectively compete, win, and perform. At its core, a social computing platform empowers knowledge workers by lowering the barriers to create, share, and find information. The platform evolved from collaborative tools and now includes Web 2.0 tools such as social bookmarking, blogs, wikis, discussion groups, weekly activity reporting, and personal/team spaces. This session will communicate what the platform is, demonstrate the components, and share some case studies and lessons learned from the E2.0 implementation at Lockheed Martin.
Speaker - Christopher Keohane, Unity Product Owner, Lockheed Martin
Speaker - Shawn Dahlen, Unity Program Manager, Lockheed Martin
Programmable Web - Consequences for the EnterpriseThe internet is becoming programmable. Many sites are providing data access APIs as the Software As as A Service paradigm shift is taking place. Mashups have been around for years, but recently social networking sites have also joined the fray by opening up their own APIs. Facebook is one of the leaders of the movement. Having released their API in May of 2007, there are many thousands of Facebook applications in use today. Google countered with OpenSocial Project. We will discuss the internet as an application development platform in general, and look at how some of the leading social networking APIs work. We will then discuss how these concepts can be applied in the enterprise to enable better information sharing and collaboration.
Speaker - Jean Barmash, Director of Services, Alfresco
Enterprise Mashups - A Technical Deep Dive This session will dive into a comprehensive demonstration of building a mashup, including the creation of new feeds from enterprise sources, transforming and remixing feeds, developing and discovering widgets, wiring widgets together, and sharing mashups. The presentation will also showcase several examples of enterprise mashups. Speaker - Joel Farrell, Senior Technical Staff Member, IBM
Joel Farrell is the Chief Architect of InfoSphere MashupHub, one of the two components of the new IBM Mashup Center. He is a member of the IBM Software Emerging Technology group and has been working on Web 2.0 and how it applies to the enterprise for the past two and a half years. He has previously worked on the Semantic Web, XML technologies, Web services and the Java platform. Joel is also the Chair of the Technical Steering Committee of the MedBiquitous Consortium, a health care standards organization. Speaker - Nicole Carrier, Lead Product Manager, IBM
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Conference Sessions
Developing a Next Generation WorkforceThe velocity and variability of today's business environment has become more dynamic and unpredictable than ever before. The pace of change is so fast, that executives find it increasingly difficult, if not impossible, to keep their organizations performing and innovating at levels necessary to deliver optimal business results and competitive differentiation. What capabilities does an enterprise require to develop an agile workforce? How do organizations address the leadership gap? How do strategists address strategic talent initiatives? What analytics are necessary to link organizational capabilities with business strategy execution? What is the role of technology in developing a next generation workforce?
Moderator - Mike Gotta, Principal Analyst, Burton Group
Mr. Gotta has over 25 years of experience in the IT industry. His research agenda covers strategies related to collaboration, social software and community-building within large enterprises. Mr. Gotta has over 10 years of experience as an industry analyst advising Global 2000 organizations on governance and best practices related to business productivity and knowledge management strategies. He is a frequent speaker at industry events and is a recognized expert in the field having published hundreds of articles related to collaboration, social software, and knowledge management. He is a former Senior Vice President & Principal Analyst at META Group and an avid blogger (http://mikeg.typepad.com). Speaker - Anil Dash, Chief Evangelist, Six Apart
Speaker - Anne Berkowitch, Co-founder and CEO, SelectMinds
Anne Berkowitch ? Chairman & Chief Executive Officer Anne is CEO of SelectMinds, a global provider of corporate social networking solutions. As co-founder and CEO, Anne Berkowitch leads the SelectMinds Board of Directors and management team. Since the company's inception in 2000, Anne has played a key role in the development of SelectMinds' client relationships and the evolution of the company into a leading provider of Corporate Social Networking solutions and services. Previously, Anne was a management consultant with Booz Allen & Hamilton, working primarily with service businesses out of both the New York and London offices. While at the firm, she was also very active in the recruitment and development of senior staff and went on to start her own boutique executive search firm specializing in placement of senior consultants, before co-founding SelectMinds. Anne has an MBA in finance from MIT's Sloan School of Management and a BSC in Applied Math and Biology from Brown University. Speaker - Rob Salkowitz, Author, Generation Blend: Managing Across the Technology Age Gap
Rob Salkowitz is a writer and consultant specializing in the social implications of new technology. He is the author of Generation Blend: Managing Across the Technology Age Gap (Wiley & Sons, 2008) and the co-author, with Daniel Rasmus, of Listening to the Future: Insights from the New World of Work. Rob currently serves as Director of Strategy and Content for MediaPlant, LLC, a Seattle-based communications firm he co-founded in 1998. He has worked with clients including Microsoft, HP, AT&T, and many others as a consultant, strategist and writer. Rob and his wife Eunice Verstegen live in Seattle, Washington. Speaker - Scott Smith, Partner, IBM Global Services
Micro-blogging and Emergent Platforms The social networking scene is moving fast with ever-changing tools and feature-rich services that provide users with increasing personalization and flexibility. Join provocative blogger, Dennis Howlett in this highly interactive session as he discusses new platform choices such as Twitter and Seesmic. Particular emphasis will be placed on the utility for these platforms and services in the Enterprise environment.
Moderator - Dennis Howlett, Industry Blogger
Dennis Howlett has been providing comment and analysis on enterprise software since 1991 in a variety of European trade and professional journals including CFO Magazine, The Economist and Information Week. Today, apart from being a full time blogger on innovation for professional services organisations, he is a founding member of Enterprise Irregulars and an investor in a European start-up. Prior to, Dennis was technology and tax partner in a British firm of Chartered Accountants for 10 years. Prior to that held various senior finance roles across a broad range of industries. Speaker - Baskar Roy, Cofounder, Qik.com
Speaker - Chris Brogan, Vice President, Strategy & Technology, CrossTechMedia
Chris Brogan uses social media and technology to build digital relationships for businesses, organizations, and individuals. He has merged his experience in technology (enterprise IT and wireless telephony) with his passion for social media, such that he?s showing organizations how to use these tools inside the firewall, as well as to build authentic conversations between coworkers, customers, and even competitors. Chris speaks at several conferences and for private organizations, bridging business-minded people with technology concepts and helping tech-centric types understand the business implications of their efforts. For more on his speaking, check out http://chrisbrogan.com/connect Chris blogs, writes articles, and makes media of all kinds at [chrisbrogan.com]. Skilled in new media creation (blogging, podcasting, videoblogging) as well as social media community building (through sites like Facebook, Ning, Twitter, and others), his strength is in connecting passionate people together for business, collaboration, and networking. Speaker - Laura Fitton, Founder, Pistachio Consulting
Speaker - Loren Feldman, President, 1938 Media
Speaker - Rachel Happe, Research Manager, IDC
Rachel Happe leads IDC's research on the social media technologies and covers how online business models and practices affect business environments, technology architectures, corporate processes, and contributor expectations. This research is published in IDC's Digital Marketplace: Search and Business Technologies program and will cover current Web 2.0. and Enterprise 2.0 trends, with a focus on how they are creating and encouraging communities, and the technologies that IT vendors and their customers will need in order to do business in the new digital economy. Rachel Happe has over ten years of experience working with emerging technologies including eCommerce and enterprise software applications. She has been both a product manager and a management analyst, and brings multiple perspectives on technology development and use to her research. Prior to IDC, Rachel was the Director of Product Management at Bitpass where she worked with media and publishing companies such as Disney, United Media, CanWest, and Ziff Davis to monetize their digital assets as well as with MSN and ninemsn to develop a digital rewards and purchasing infrastructure. While at Bitpass, Rachel was instrumental in developing Mperia, an internet music site. Prior to Bitpass, Rachel was the Product Marketing Manager for IDe, an enterprise software company that developed applications to manage the new product development process. Rachel started her business career at PRTM as a Business Analyst focused on helping technology companies understand and improve their product development operations. She has presented and written about trends in product development management, both at industry conferences and as a visiting speaker at the Wharton and Kellogg schools of business. You can find Rachel online at: http://www.thesocialorganization.com Virtual Teams 2.0, 3.0, 4?Virtual teams have always been in the 2.0 world, adding content to their shared online spaces, carrying on conversations after the lights have gone out, trying out new media. But the explosion of 2.0 technologies - and the advent of a generation that knows more about how to work online than their bosses - has altered (and will continue) to alter the virtual team landscape. What are the simple ideas that can slice through the complexity facing virtual teams? How can they easily form networks? How can they navigate among the multiple organizations that they serve? Hear the latest from the people who coined the term "virtual teams".
Speaker - Jeff Stamps, Chief Scientist, NetAge
Speaker - Jessica Lipnack, CEO, NetAge
Accelerating Innovation within the Enterprise: The Value of Rapid Prototyping and User InsightsAs corporations continuously face the need to innovate, how can we reduce risks in product development and accelerate our understanding of user needs to inform successful innovation processes? Microsoft Office Labs shares learnings gained through rapid concept testing and their collaborative approach to innovation designed to integrate new ideas quickly into the product development process. Through this "behind the scenes" view into Microsoft's 2000+ person employee trial known as TownSquare, you will learn how social networking and prototyping can lead to faster innovation in your business. Speaker - Chris Pratley, General Manager, Microsoft
Chris Pratley is the General Manager of Microsoft® Office Labs, a group within Microsoft Business Division with a mission to accelerate innovation at Microsoft in the area of productivity. Office Labs plays a role as an enabler for product teams to explore new ideas, for people with ideas throughout the company to get traction with those ideas, and to make the innovation we all do more visible. Office Labs also works on incubations for new product or technology areas. Before Chris started Office Labs he worked in Microsoft Office for 12 years, first in Excel, then Word as a Program Manager working on Asian language versions, then a lead Program Manager on Word for globalization of Office 2000 and Word basic use features. In 2001, after being Group Program Manager of Word for a year, he co-founded the OneNote team and was GPM of both applications through the 2003 & 2007 releases ? adding Publisher and Text Services to his responsibilities for 2007. Before he joined Microsoft in 1994, he lived in Japan for several years working for Seiko-Epson Corporation on their first Stylus color inkjet printer and had a great time learning Japanese language and culture. He is originally from Montréal, Canada, and has a Systems Design Engineering degree from the University of Waterloo. Speaker - Nelle Steele, Researcher, Microsoft
Nelle Steele is an ethnographer and user experience researcher who has worked at Microsoft since 2000. Her research for MSN, Windows, Ultra Mobile PC and Microsoft Office Labs has covered wide-ranging demographics [for example, baby boomers, truckers, small businesses, families, teenagers], places [North America, South America, Asia, Europe] and experiences [wireless spaces, transit], which have all been tied together by one key thread: attempting to understand people?s daily lives, and how technology fits into them, to better inform product development. Her most recent publications are ?Effectiveness through Partnerships: Navigating the Shifting Landscape of Partnerships to Influence Product Development? in Partnering for Organizational Performance [2008], and ?Engaging Our Audience Through Photo Stories? in Visual Interventions: Applied Visual Anthropology [2007]. Her professional interests include understanding social networks, race, power, gender and organizations. Nelle earned her BA in Anthropology at Brown University and master?s degrees in Cultural Anthropology and Industrial Relations from the University of Wisconsin-Madison. | |||||
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General Sessions
Enterprise 2.0 Town HallWrapping up the conference will be the first ever "Enterprise 2.0 Town Hall", a hosted discussion featuring you, the early adopters of the Enterprise 2.0 culture, the tools and the business practices. After a week of visionary talks and thought-provoking discussion we invite you to participate in this interactive session led by members of the Enterprise 2.0 advisory board. Moderator - Steve Wylie, GM, TechWeb
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