Conference Overview
June 15-17, 2010
View by Track | View by Day
Gain comprehensive thought leadership from strategy, to execution and performance monitoring.
Adoption in the Enterprise for Practitioners | Delivery Strategies: Deploy, Connect and Mobilize | Emerging Video Applications and Enterprise Collaboration | Integrate Social Media & Community Approaches | Set Your Enterprise 2.0 Strategy | Social Business Applications and Platforms | Use Search to Tame Complexity and Discover Opportunity
| Adoption in the Enterprise for Practitioners |
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Enterprise 2.0: It's No Field of Dreams - A CSC Case Study #e2conf-13
Tuesday, June 15
You've secured sponsorship for your E2.0 initiative. Now what? You know you need top management involvement to establish "formal" support. You've also heard you need groundswell support, too. But how do you get both? And what's the right mix of each to foster success? And how do you ensure that when you build the environment, your users will come? Come learn how CSC got beyond the Field of Dreams with a robust adoption campaign for "C3: Connect. Communicate. Collaborate.", its global internal social business software initiative that collapsed time zone, distance and organizational barriers. We'll discuss our multi-tiered advocacy strategy that augmented our formal, global communication plan and provided the bottoms-up support that was fundamental to the viral, early adoption success of this industry-recognized global initiative. Add to calendar - Add to Google Calendar
Speaker - Claire Flanagan, Senior Manager, KM and Enterprise Social Collaboration, CSC, CSC Claire Flanagan is a Senior Manager of KM and Enterprise Social Software strategy in CSC's Office of Innovation. She has over 20 years experience in information design, electronic communications, collaboration applications and knowledge management. In her recent assignment she led a corporate wide initiative bringing an enterprise social collaboration platform to CSC's global employees. Speaker - Simon Scullion, C3 Business Analyst, Collaboration Lifeguard, CSC A self-appointed Collaboration Lifeguard, Engagement Engineer and Geek, Simon Scullion is into his seventh year with CSC having moved from the UK to Asturias, Spain. He is currently pulling and prodding in the name of enterprise social media adoption across the company. Not often content to simply tow the party line, Simon enjoys asking "why?" and challenging the status quo, exploring Virtual Worlds and Linux on the desktop. When able to escape to the real world, he has a sailing habit. |
Enterprise 2.0 Lock Down in a Highly Regulated Environment #e2conf-18
Tuesday, June 15
Enterprise 2.0 has turned into a cultural necessity. It is increasingly challenging to implement an E2.0 solution in the heavily regulated financial industry. At Vanguard we adhere to various federal laws, as well as our own internal auditing process to ensure we maintain the highest level of compliance and security. Add to calendar - Add to Google Calendar
Speaker - Abha Kumar, Principal, Information Technology, Vanguard Abha Kumar is a Principal in Vanguard's IT division, responsible for the leadership, vision and operational support of the global strategic portfolios of corporate systems, global business systems and the Enterprise 2.0 agenda at Vanguard. Prior to joining Vanguard, Ms. Kumar was VP, Divisional Information Office, at Dow Jones where she was responsible for corporate systems, enterprise portals, business intelligence and offshore services. Prior to that, she was a Group Director at The New York Times Company. Speaker - Andrew Lazzaro, Manager, Information Technology, Vanguard Andrew Lazzaro is a Manager in Vanguard's IT division, responsible for the Crew Management Systems Department. He his responsible for the implementation of corporate systems and the Enterprise 2.0 agenda at Vanguard. Prior to joining Vanguard, Mr. Lazzaro was a manager at Lockheed Martin Corporation. |
The Dark Side of Enterprise 2.0 - Redux #e2conf-25
Wednesday, June 16
Cited as one of the best presentations at E2.0 SF, it was put in a very unfriendly time slot. This session will update the material and revisit the Dark Side for a larger, more international audience. Add to calendar - Add to Google Calendar
Speaker - Kathleen Culver, Transformation Architect, Company Alcatel-Lucent As technology transfer expert for the past 25 years, I have introduced such corporate change initiatives as iterative development, web-based interactions and now Enterprise 2.0 to thousands. My results have been published in various journals and conferences and my current efforts focus on transforming Alcatel-Lucent from an archipelago of independent teams to a vibrant corporate community. While improving productivity is the main focus on my work, I have a deep interest in the psychological impacts of these technologies and how they impact people's sense of well-being and happiness. Speaker - Greg Lowe, Social Media Architect, Alcatel-Lucent Over 20 years of success with transforming organizations through technology as an IT professional for large Fortune 500 companies in emergent areas such as; Desktop Management, Identity /Access Management, Collaboration and Unified Communications. Currently working at Alcatel-Lucent and recognized as a corporate leader in driving strategy and adoption of many Enterprise 2.0 initiatives including; Micro-blogging, Communities of Interest, Social Networking. Key member of a company-wide, cross organizational team charged with understanding and solving Collaboration & Knowledge Management challenges. Inaugural Member of the 2.0 Adoption Council. |
Evolution of E2.0 at IBM: The Frustrations and the Glory #e2conf-34
Wednesday, June 16
It may come as no surprise that IBM has a long history with collaboration, and social computing, from text chat applications decades ago to enterprise collaboration tools of today. Enterprise 2.0 now reaching a new crescendo in IBM, in terms of deployment, and in the depth of thinking of how it is applied in the organization. If there is a Stage Zero—“How is this stuff any different than what my kid does with Facebook?”—Stage 1 is when people in the organization start recognizing: "We need our collaboration tools to integrate with our knowledge systems and enterprise databases." As the saying goes, the future is unevenly distributed, but I'd say we have cross the marker for Stage 1 with tens, and hundreds of thousands of users of many different collaboration tools. We are now a few years in our thinking process into Stage 2 —“The tools are great, but we need to ingrain enterprise 2.0 into our enterprise processes and operations." But, as you can imagine with 400,000 employees, 170 countries, thousands of complex products and services, such a transformation to the organization’s processes and operations is not an overnight phenomenon. We’re now trying to glimpse at a shining future of Stage 3: “How do we get people and organizational groups ready to work with fluid information and dynamic structures of the enterprise 2.0 future?” Add to calendar - Add to Google Calendar
Speaker - Rawn Shah, Practices Lead Social Software Enablement, IBM Rawn Shah is an author and Practices Lead on the Social Software Adoption team, IBM Software Group, where he focuses on understanding and measuring the business value, risks, and metrics of social computing methods. He has nearly 300 articles published in various international technology and business publications, and seven books on a range of technical topics. He was Community Program Manager for the 7 million member community of IBM developerWorks, and before that Editor for the SOA and Web2.0 zone on the site. His latest book released in January 2010, Social Networking for Business (Wharton School Publishing) focuses on marrying the business and technical models behind social computing into useful, deployable projects. Speaker - Jeanne Murray, Program Manager, Social Software Adoption, IBM Jeanne L. Murray is Program Manager, Social Software Adoption at IBM. Jeanne has held technical, business, and marketing positions in her career at IBM, to include leading global teams in software development, strategic web marketing, and learning programs. In her current role, Jeanne focuses on helping teams gain value from social networking, social media, and Web 2.0 in the business setting. She lives in Durham, NC with her family. |
Innovation Through Enterprise 2.0: Three Case Studies that Make the Business Case #e2conf-41
Thursday, June 17
With adoption of E2.0, companies are learning surprising new ways of furthering the benefits gained, both monetarily and culturally. Enterprise 2.0 is transforming organizations as a platform for encouraging ideation, knowledge capture and socialization. Companies are becoming more intelligent. Serendipitous discovery of information is leading to increased innovation. Add to calendar - Add to Google Calendar
Moderator - Aaron Fulkerson, CEO, MindTouch Panelist - Snehith Peddiraju, AXA Insurance Panelist - Lisa Underkoffler, Principal Product Manager, Adobe Panelist - John Benfield, Program & Portfolio Management, Metlife |
Implementing Enterprise 2.0 in a Controlled Environment: Lessons Learned #e2conf-44
Thursday, June 17
This presentation explores best practices in deploying E2.0 in an environment that mandates control and privacy. Great promises of Enterprise 2.0 are transparency and access. While this approach to openness is viewed predominately as positive and a way to promote increased collaboration and knowledge exchange, there are certain situations in which security and privacy must be a part of an Enterprise 2.0 platform. This is particularly the case in the European Union (EU) where social profiles and other content are subject to privacy laws and regulations. Based on discussions with members of The 2.0 Adoption Council, this report provides a real-word view of managing privacy, including scoping the issue, identifying and quantifying obstacles, lessons learned and best approaches, hopefully paving the way for other organizations that have been trepidatious about embracing E2.0 because of privacy issues. Add to calendar - Add to Google Calendar
Speaker - Carl Frappaolo, Co-Founder and Principal, Information Architected, Inc. Carl Frappaolo is a co-founder and principal with Information Architected. He has over 25 years experience working with a broad array of business solutions including knowledge and content management, information architecture, taxonomies, portals, search engines, Enterprise 2.0, collaboration, innovation management, document management, workflow, business process management (BPM), records management and imaging strategies. Valued for his technical, practical and marketing expertise, he has consulted with a variety of organizations spanning multiple industries. |
Roundtable on 2.0 Adoption in the Enterprise #e2conf-48
Thursday, June 17
Members of The 2.0 Adoption Council will discuss a host of issues from culture shock to data privacy. This session will draw questions from the audience to drive relevant topics that may not have been addressed in previous conference sessions. Add to calendar - Add to Google Calendar
Moderator - Susan Scrupski, Executive Director at The 2.0 Adoption Council, Dachis Group Susan Scrupski is Founder and Executive Director of The 2.0 Adoption Council , a Dachis Group company. The 2.0 Adoption Council is a peer-based, information-sharing private community interested in the latest concepts, best practices, case studies, and helpful tips associated with executing socio-collaborative strategies and projects in the large enterprise. Ms. Scrupski has been conducting research and chronicling trends on Enterprise 2.0 since 2006 on her ITSinsider blog. Prior to discovering web 2.0, Susan was a leading industry observer, researcher, consultant, and writer on the IT Services and Outsourcing market. You can find Susan on LinkedIn, Facebook or follow her on Twitter @ ITSinsider . Panelist - Bart Schutte, Director, Web & Architecture, Saint Gobain Panelist - Jamie Pappas, E2.0 & Social Media Strategist, Evangelist, and Community Manager, EMC Corporation Jamie is an Enterprise 2.0 and social media strategist, evangelist, and community manager at EMC Corporation. She has a hand in developing and driving overall Enterprise 2.0 and social media strategy across the entire organization, identifying opportunities to integrate social media and community into the daily lives of employees, both internally as a team collaboration tool, and externally as a way to engage with customers, partners and prospects. In this role, Jamie successfully designed, launched, and managed an enterprise 2.0 employee community from inception to a combined contributor and lurker base of over 25,000 employees. Responsible for actively engaging the community, Jamie developed the tools, tips and best practices available to community members to enrich their community experience. Jamie also enables employees to integrate their marketing plans and objectives with social media tools by offering expert guidance and strategy consultation, best practices, use cases, and rules of engagement for each tool. Jamie is a founding member of The 2.0 Adoption Council and Membership Director for The Social Media Club, Boston Chapter. She is also a proud member of The Community Roundtable, Forte Foundation, American Marketing Association, Boston Chapter,Project Management Institute. You can connect with her online at her blog, Social Media Musings at www.jamiepappas.com, or via Twitter @JamiePappas. Panelist - Lee Bryant, Director, Headshift Lee Bryant is an on-line social communication specialist with a focus on knowledge development, and has a strong belief in the empowering potential of the Internet. In 1996, he co-founded one of the first successful online agencies to focus on building online knowledge communities, and In 2002, Lee and his team founded a new company, Headshift, to focus on the emerging area of social software. Since then, he has become a leading writer and practitioner in the field of augmented online social interaction, and Headshift is now at the forefront of the international social software sector, pioneering innovative business uses of social technology in the legal sector, professional services, corporates, government and the public sector. Panelist - Dennis Howlett, Industry Blogger Dennis Howlett has been providing comment and analysis on enterprise software since 1991 in a variety of European trade and professional journals including CFO Magazine, The Economist and Information Week. Today, apart from being a full time blogger on innovation for professional services organisations, he is a founding member of Enterprise Irregulars and an investor in a European start-up. Prior to, Dennis was technology and tax partner in a British firm of Chartered Accountants for 10 years. Prior to that held various senior finance roles across a broad range of industries. Panelist - Mary Maida, Information Solutions Manager, Medtronic, Inc. Mary co-leads an Enterprise 2.0 effort at Medtronic, a large global medical technology company. She helped create an internal social collaboration environment to encourage knowledge flow across the organization and has been instrumental in communicating, training and adoption efforts. Medtronic's E2.0 environment and experience helps to connect employees, make internal expertise more obvious, and integrate conversation with published internal and external literature. With a background in corporate libraries, Mary has a strong history of advocating the integration of information to make good decisions and solve problems. Mary is a member of the 2.0 Adoption Council and the Special Libraries Association. |
| Delivery Strategies: Deploy, Connect and Mobilize |
From Idea to Delivery: Apps Don't Deploy Themselves #e2conf-12
Tuesday, June 15
In this introductory session, we'll look at the application deployment lifecycle. Today, companies can choose from a wide variety of deployment options, from Software as a Service and Cloud Computing to virtual machines and turnkey appliances. Some approaches give you quick access to tools at the expense of flexibility, while others require serious investment but allow you to fine-tune them. This session will examine the dimensions along which any application can be measured--performance, affordability, customization, ease of use, security, and so on--and show you how to match your specific needs to various environments. Starting with a set of clearly defined business goals, we'll look at identifying the specific constraints of your business, selecting the right technology and platform, linking to existing systems, planning for rollout, tracking adoption, and validating the ROI. Add to calendar - Add to Google Calendar
Speaker - Alistair Croll, Founder, Bitcurrent Alistair is the founder of Bitcurrent, a research firm that produces content and events on subjects such as cloud computing, human-computer interaction, and emerging technologies as well as the Bitnorth conference. He is also a principal at startup accelerator Rednod, an advisor to several technology venture firms, and a board member of Visible Government. Alistair co-founded web performance management firm Coradiant, as well as Networkshop, the analyst firm from which Coradiant was created. Prior to Networkshop, Alistair worked as a product manager for 3Com Corporation, Primary Access, and Eicon Technology. Alistair is a frequent contributor to a range of technology publications, and has taught at industry conferences such as Web2Expo, Interop, Structure, Enterprise 2.0, Velocity, and eMetrics. He is also the co-author of Complete Web Monitoring (2009, O'Reilly) and Managing Bandwidth: Deploying QOS in Enterprise Networks (1999, Prentice-Hall). |
The Inside-Out Organization: Connecting to Customers and Markets #e2conf-17
Tuesday, June 15
Simply linking new applications to old data won’t transform the organization. The most important connections are those to outsiders—the customers, channels, and suppliers on which the business relies. But those audiences live elsewhere, and they’re not going to come to you easily. Often, you need to link to the places they interact and the platforms on which commerce happens. Add to calendar - Add to Google Calendar
Moderator - Alistair Croll, Founder, Bitcurrent Alistair is the founder of Bitcurrent, a research firm that produces content and events on subjects such as cloud computing, human-computer interaction, and emerging technologies as well as the Bitnorth conference. He is also a principal at startup accelerator Rednod, an advisor to several technology venture firms, and a board member of Visible Government. Alistair co-founded web performance management firm Coradiant, as well as Networkshop, the analyst firm from which Coradiant was created. Prior to Networkshop, Alistair worked as a product manager for 3Com Corporation, Primary Access, and Eicon Technology. Alistair is a frequent contributor to a range of technology publications, and has taught at industry conferences such as Web2Expo, Interop, Structure, Enterprise 2.0, Velocity, and eMetrics. He is also the co-author of Complete Web Monitoring (2009, O'Reilly) and Managing Bandwidth: Deploying QOS in Enterprise Networks (1999, Prentice-Hall). Panelist - Mark Dowds, Co-Founder and CEO, Brainpark Inc Mark Dowds was an executive team coach for corporations including NewsCorp, RBC, PriceWaterhouseCoopers, and CIBC. He believes in keeping an organization in the hands of the people and is dedicated to uncovering systems and beliefs that get in the way. He launched Brainpark to help employees socialize their work and gather expert opinion to make better decisions. Mark has played a leading role in several organizations focused on helping entrepreneurs learn from one another to become successful. He is the co-founder of www.creationstep.com , www.bandofcoders.com, and is a limited partner at Bullet Time Ventures. He is an investor in www.CommunityLend.com, www.Virima.com, www.StandOutJobs.com, www.EduFire.com, and www.ServiceCloud.com. He is a director for www.JiffleNow.com , www.WorldBlu.com, and an advisor to www.gamechangeventures.com, www.TravelFli.com, www.HaitiPartners.org and www.Chaordix.com. He is a graduate of Queen’s University Belfast, a certified NLP trainer, and is working on his Masters in Industrial Psychology. He resides with his wife and children in the San Francisco Bay Area and runs ultra-marathons in the California Mountains to help children in Haiti take hold of their future: www.mileAsmile.com Panelist - Tom Bishop, CTO, Conformity, Inc. Tom is the CTO at Conformity, where he is responsible for overall technology vision and strategy. Tom is a recognized and award-winning CTO, and brings over 30 years of experience in senior technology and strategy roles at a variety of pioneering systems management solution vendors. Prior to Conformity, Tom was VP of Engineering at Storspeed, a leading storage solutions vendor. Before that he was Chief Technology Officer at BMC Software, where he was responsible for product vision and direction. Tom served as Chief Technology Officer at VIEO, Inc, where he was named “Chief Technology Officer of the Year” by InfoWorld magazine in 2004. Before that, he was Chief Technology Officer at Tivoli and later IBM-Tivoli. Tom began his career at Bell Labs. He holds nine patents in fault-tolerant and distributed computing and led the development of such industry standards as the DMTF's CIM, the CMDB federation specification, and POSIX. Tom holds BS and MS degrees in Computer Science from Cornell University. Panelist - Jeff Whitney, Vice President of Marketing, Outstart As worldwide head of marketing for OutStart since 2004, Jeff plays a key role in establishing and growing OutStart’s leadership positions in the social business, learning, and mobile content markets. Jeff joined OutStart from Beacon-Worldwide, where he served as a senior partner and chief marketing officer working with high tech product and services companies to increase their revenues through improved sales and marketing processes. Prior to Beacon-Worldwide, Jeff held vice president of marketing positions with a number of successful software companies, including Servicesoft, Bluestone, and Broadbase Software. At Servicesoft, as vice president of marketing and partners, Jeff helped to lead the company to market leadership and an acquisition by Broadbase Software for $651 million. |
Mobile Platforms and Enterprise Agility #e2conf-28
Tuesday, June 15
Ubiquitous computing—easy, always-on access to information from anywhere—is changing more than business; it’s transforming how we live and interact. For the enterprise, mobility redefines how and where commerce happens; creates entirely new patterns of collaboration; and puts realtime data at our fingertips. Add to calendar - Add to Google Calendar
Moderator - Maribel Lopez, Principal Analyst and Founder, Lopez Research LLC Panelist - Eugene Signorini, Vice President, Enterprise Applications & Mobile Solutions, Yankee Group Panelist - Tony Kueh, Senior Director, Enterprise Mobility Management, Sybase As Senior Director of Product Management in Enterprise Mobility, Tony Kueh is responsible for the overall product strategy, planning, and execution of the next generation Sybase Mobility Platform. Publicly introduced in May 2010, the Mobility Platform is a harmonization of all Sybase mobility offerings, including servers, applications, and services. Prior to joining Sybase, Mr. Kueh held various management positions at Palm, Qualcomm, Microsoft, and co-founded an Internet startup. Throughout his career, Mr. Kueh has been deeply involved in various aspects mobile computing having productized mobile servers products, mobile OS platforms, mobile hardware devices, and various mobile services. Mr. Kueh received his Bachelor of Science in Computer Science from University of Illinois at Urbana-Champaign, and his Masters in Business Administration from Duke University's Fuqua School Panelist - Ken Catucci, Director Product Management, Mobile Enterprise Application Platform, AT&T Ken Catucci is 22 year veteran of AT&T, with experience in both wireless and wire line technology. Ken has a proven track record of leading AT&T's entrances into new markets and business ventures such and Local, International and wireless as well as successful product launches of both AT&T wireless and wire-line service. He currently leads the Product Management and delivery of AT&T's Mobile Enterprise Applications. Catucci earned his Bachelor of Arts in Economics and Political Science from Fordham University and lives in Northern New Jersey with his wife and three children. Panelist - Chuck Goldman, CEO, Apperian Panelist - Jim Somers, Chief Marketing & Strategy Officer, Antenna Software |
The Politics of Delivery: Compliance and Governance #e2conf-22
Wednesday, June 16
Everyone wants open, transparent communication between a business and its stakeholders. But free-flowing data poses its own risks, and if you’re deploying new applications that will be used in novel ways, it’s easy to run afoul of legislation or become embroiled in privacy issues. What’s more, some of the biggest impediments to deploying new applications begin internally, with IT conservatives suppressing new initiatives. Add to calendar - Add to Google Calendar
Moderator - Alistair Croll, Founder, Bitcurrent Alistair is the founder of Bitcurrent, a research firm that produces content and events on subjects such as cloud computing, human-computer interaction, and emerging technologies as well as the Bitnorth conference. He is also a principal at startup accelerator Rednod, an advisor to several technology venture firms, and a board member of Visible Government. Alistair co-founded web performance management firm Coradiant, as well as Networkshop, the analyst firm from which Coradiant was created. Prior to Networkshop, Alistair worked as a product manager for 3Com Corporation, Primary Access, and Eicon Technology. Alistair is a frequent contributor to a range of technology publications, and has taught at industry conferences such as Web2Expo, Interop, Structure, Enterprise 2.0, Velocity, and eMetrics. He is also the co-author of Complete Web Monitoring (2009, O'Reilly) and Managing Bandwidth: Deploying QOS in Enterprise Networks (1999, Prentice-Hall). Panelist - Nolan Goldberg, Attorney, Proskauer LLP Nolan M. Goldberg is an IP & Technology Counsel in Proskauer's Litigation & Dispute Resolution Department and a member of the Patent Law Group, resident in the New York office. As an intellectual property litigator, his practice focuses on patent and trade secret litigation and counseling. As a founding member of the Litigation Department's Electronic Discovery Task Force, Mr. Goldberg is often called upon to develop e-discovery strategies to be used in all types of litigations, with a particular focus on managing the overall burden and cost of the electronic discovery process and obtaining often overlooked electronic evidence, including computer forensics. Mr. Goldberg's complete professional bio can be found at http://www.proskauer.com/professionals/nolan-goldberg/ |
Platform Options in the New IT Landscape #e2conf-33
Wednesday, June 16
We’re a long way from the days of centralized computing. Today, companies can choose from a wide variety of deployment options, from Software as a Service and Cloud Computing to virtual machines and turnkey appliances. Some approaches give you quick access to tools at the expense of flexibility, while others require serious investment but allow you to fine-tune them. Add to calendar - Add to Google Calendar
Moderator - John Barnes, CTO, Model Metrics John has earned a national reputation as an application development expert and a leading developer using cloud computing technologies from Amazon Web Services, Salesforce.com, Google and Adobe. He has over 17 years of technology experience and runs the Mobile Platform Development and R& D teams for Model Metrics, a leading Cloud Computing Consulting firm. John helped grow Model Metrics from a small regional firm into a nationally recognized company and expand into new technologies. John is frequently interviewed by leading publications such as InfoWorld and eWeek and also by leading analysts from Gartner, Forrester and PARC as well as Wall Street around trends in Cloud Computing. John frequently speaks at global conferences such as Dreamforce (Salesforce.com) and Adobe Max as well as other conferences and runs user groups focused on Amazon Web Services. Prior to joining Model Metrics he played key roles at Agentis Software and BroadVision Software and he has a Bachelors of Information Systems from the University of Nebraska. Panelist - Alistair Croll, Founder, Bitcurrent Alistair is the founder of Bitcurrent, a research firm that produces content and events on subjects such as cloud computing, human-computer interaction, and emerging technologies as well as the Bitnorth conference. He is also a principal at startup accelerator Rednod, an advisor to several technology venture firms, and a board member of Visible Government. Alistair co-founded web performance management firm Coradiant, as well as Networkshop, the analyst firm from which Coradiant was created. Prior to Networkshop, Alistair worked as a product manager for 3Com Corporation, Primary Access, and Eicon Technology. Alistair is a frequent contributor to a range of technology publications, and has taught at industry conferences such as Web2Expo, Interop, Structure, Enterprise 2.0, Velocity, and eMetrics. He is also the co-author of Complete Web Monitoring (2009, O'Reilly) and Managing Bandwidth: Deploying QOS in Enterprise Networks (1999, Prentice-Hall). Panelist - Mitch Lieberman, CEO and Founder, Comity Advisory A technology executive with expertise in software architecture including both transactional and analytical business applications. A passion for solving business problems by the optimal alignment of people, process, and technology. Experience in product management, systems architecture, implementation services, and technical sales. Successful leadership in selling and delivering creative solutions which integrate cloud computing, open source software, customer relationship management (CRM), and an innovative combination of social media with CRM. Equally comfortable working with a 5 person start-up team as a $1B Enterprise. http://www.linkedin.com/in/mitchlieberman http://twitter.com/mjayliebs http://mjayliebs.wordpress.com Panelist - Mike Werner, Platform Strategy Advisor, Microsoft Mike Werner is a Platform Strategy Advisor for Microsoft’s developer and cloud-services technologies. Mr. Werner recently rejoined Microsoft in this roll to accelerate Microsoft’s impact with major enterprise customers, industry partners, and the innovation ecosystem to identify and promote opportunities surrounding the Azure Services Platform. Prior to this role, Mr. Werner spent the previous two years advising and meeting with technology companies, internet elite and enterprise customers as well as traversing the developer and entrepreneur communities across the country. Mike also was an Executive in Residence with Flagship Ventures in Cambridge, Massachusetts working on IT, Cloud and Internet investments. Mike was at Microsoft Corporation from 1990 to 2006 in a variety of strategic roles in Redmond, Silicon Valley and Boston, where he most recently was responsible for Microsoft’s Venture Capital and Emerging Business in New England focused on investment, M&A, IP and product team integration with venture-backed businesses.
Mike spent seven years in the Microsoft field where he built and established the Microsoft Technology Centers in Silicon Valley and Boston. Mike also led high performance marketing and enterprise sales teams which focused on driving Microsoft server and tools revenue and deployment in Fortune 100 accounts. Throughout his tenure in Redmond, he worked on many parts of the business, with an emphasis on platform and developer oriented technologies.
Mike is known as Microsoft’s ‘father of developer community’ where he built some of the industry’s most successful developer programs and brands, including the Microsoft Developer Network, which has supported millions of developers and entrepreneurs worldwide.
Mike is a frequent speaker and panel participant at industry and academic events in the New England area.
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Social Behavior, Usage Patterns, and Adoption #e2conf-37
Wednesday, June 16
Regardless of how useful an application might be, its success is as much a factor of anthropology and sociology as it is of features and cost. To maximize the chances of success within any application initiative, you need an adoption strategy. Should you roll out the tool company-wide, or create false scarcity by limiting deployment? Should you have an extensive testing cycle, or instead plan for frequent upgrades and invest in feedback tools? Add to calendar - Add to Google Calendar
Moderator - Nahum Gershon, Senior Principal Scientist, MITRE Panelist - Walton Smith, Senior Associate, Booz Allen Hamilton Panelist - David Millen, Research Scientist, IBM Watson Research Center Panelist - Sean Power, Consultant and Analyst, Co-Founder, Watching Websites Sean Power is a consultant, analyst, author and speaker. He is the co-founder of Watching Websites, a boutique consulting firm focusing on early stage startups, products and non-profits as they emerge and mature in their niches. He has built professional services organizations and traveled across North America delivering engagements to Fortune 1000 companies. He has done technical edition for Troubleshooting Linux Firewall for Addison-Wesley and co-authored Complete Web Monitoring for O’Reilly media with Alistair Croll. Sean has had first-hand experience creating and implemented social computing strategies with larger companies like MTV and smaller startups like Akoha. He often speaks on the subject of product acceleration, measurement or social computing in clinics, workshops, presentations and one-on-one training. |
Can IT Lead the Social Business Strategy Formulation Process? #e2conf-40
Thursday, June 17
Who should lead social business strategy formulation? HR leaders focus on social networking. Marketing leaders focus on social media. IT focuses on the cross-functional flow of information. We argue that CIOs should lead the strategy formulation process to devise the enterprise social business strategy. This session explores the many questions and options around social business strategy leadership. Add to calendar - Add to Google Calendar
Speaker - Keri Pearlson, President, KP Partners Dr. Keri E. Pearlson is an expert in the area of managing and using information. She has worked with CIOs and executives from some of the largest corporations in the world. She has expertise in helping executives create strategies to become Web 2.0-enabled enterprises, designing and delivering executive leadership programs, and managing multi-client programs on issues of interest to senior executives of information systems. She specializes in helping IT executives prepare to participate in the strategy formulation processes with their executive peers, specifically around building social business strategy. She's a skilled relationship manager, an accomplished meeting facilitator, an often-sought-after information resource, and a proven leader. Keri is the Founding Partner and President of KP Partners, a CIO advisory services firm. Speaker - Jim McGee, Managing Director, New Shoreham Consulting For over 30 years, Dr. McGee has helped executives and organizations become more effective by making better use of information and communications technology. Jim attacks these problems as an entrepreneur, senior executive, professor, author, blogger, speaker, systems developer, designer, and consultant. Today, he works with senior executives in organizations to formulate, structure, and solve problems in the effective use of information technology in complex knowledge work settings. His strength is his ability to work with organizations to recognize patterns and make sense of complex situations. His clients and he then collaborate to design and build new business patterns and practices to take advantage of these situations and opportunities. Jim has a Doctorate and an MBA from the Harvard Business School and an undergraduate degree from Princeton. Learn more from his linked in profile at http://www.linkedin.com/in/jimmcgee |
Delivery Strategies: The Road Ahead #e2conf-47
Thursday, June 17
Shared, socialized knowledge, in the hands of employees and partners, will forever change the way we do business. But simply buying tools won’t bring the transformation we want. In this final session, the chairs of the Delivery Strategies track come together to discuss where enterprise application integration is going. We’ll look at emerging platforms, changes in mobility, and trends in internal and external connectivity to understand how IT tools are fundamentally changing companies. You’ll leave with a solid understanding of what businesses must do to ensure that technology initiatives deliver on the promises they make. Add to calendar - Add to Google Calendar
Moderator - Dion Hinchcliffe, Senior Vice President, Dachis Group Speaker - Vanessa Alvarez, Industry Analyst, Enterprise Infrastructure, Frost & Sullivan Vanessa Alvarez is an Industry Analyst with the Frost & Sullivan North America Information, Communications, and Technology Practice. She focuses on monitoring and analyzing emerging trends, technologies and market dynamics in the area of unified communications market in North America. Since joining Frost & Sullivan in November 2008, Alvarez is specializing in unified communications, and overall enterprise IP communications and applications. Prior to this, Alvarez was an analyst at Yankee Group, where she focused on the impact of IP communications and examined the market drivers, inhibitors and economic justification for the deployment of IP communications and applications in the enterprise. She brings with her an in-depth understanding of enterprise communications deployments in the enterprise, the organizational and behavioral challenges facing enterprises, vendor go-to-market strategies, competitive intelligence, and project management. Alvarez has received acclaim for her research through articles and quotes published in Network World, IT Week, TechTarget, Processor Magazine, and Reuters. She holds a BA in Political Science from Rhode Island College and is fluent in Spanish. Panelist - Alistair Croll, Founder, Bitcurrent Alistair is the founder of Bitcurrent, a research firm that produces content and events on subjects such as cloud computing, human-computer interaction, and emerging technologies as well as the Bitnorth conference. He is also a principal at startup accelerator Rednod, an advisor to several technology venture firms, and a board member of Visible Government. Alistair co-founded web performance management firm Coradiant, as well as Networkshop, the analyst firm from which Coradiant was created. Prior to Networkshop, Alistair worked as a product manager for 3Com Corporation, Primary Access, and Eicon Technology. Alistair is a frequent contributor to a range of technology publications, and has taught at industry conferences such as Web2Expo, Interop, Structure, Enterprise 2.0, Velocity, and eMetrics. He is also the co-author of Complete Web Monitoring (2009, O'Reilly) and Managing Bandwidth: Deploying QOS in Enterprise Networks (1999, Prentice-Hall). Panelist - Maribel Lopez, Principal Analyst and Founder, Lopez Research LLC Panelist - Philippe Winthrop, Managing Director, The Enterprise Mobility Foundation: Unbiased Enterprise Mobility Philippe Winthrop is the Founder and Managing Director of The Enterprise Mobility Foundation, the organization behind The Enterprise Mobility Forum, the fastest growing content portal and social network exclusively dedicated to enterprise mobility. Philippe has spent his entire career researching emerging technologies and their impact on the corporate value chain. Philippe started his career at GeoPartners research, a boutique strategy consultancy, where he worked on projects including AT&T Wireless’ adoption and migration path to GSM from TDMA as well as the impact of the 1996 Telecom Deregulation Act on Competitive Local Exchange Carriers (CLECs). After GeoPartners, Philippe joined IDC's European IT Services Research group where he spearheaded a wide variety of research and consulting projects for the Top 50 IT Services companies in Western Europe. After IDC, Philippe created Axle Ventures, a boutique business planning consultancy focused on SMEs. There, Philippe worked with a wide variety of organizations in eCommerce, Healthcare and IT to help them develop winning go to market strategies. Philippe also launched the Wireless and Mobility research practice at market research firm Aberdeen Group. There, he conducted ground-breaking research to quantify the tangible value of key mobile and wireless technologies, including enterprise mobility strategy adoption, Fixed Mobile Convergence, enterprise WiFi adoption, application deployment on WLANs and more. Philippe recently ended his analyst career after a successful tenure at Strategy Analytics where he spearheaded thought leadership on enterprise mobility management and the growing issues around individual and corporate liable devices. He is keenly interested in and focused on: • Wireless Procurement & Provisioning • Mobile Device Management • Mobile Application Management • Mobile Service Management • Security Management • Wireless Expense Management • Help Desk/End User Support for Mobility • Mobile Device Retirement/Replacement Philippe is also a frequent speaker and presenter and currently sits on the advisory boards of: • Mobile Enterprise Magazine; • The Mobile Connect Event; • Cemaphore Systems; and • Celio Corporation, the maker of the REDFLY mobile companion. • MobileBits |
| Emerging Video Applications and Enterprise Collaboration |
Socializing With Video: How Emerging Video Applications Will Impact Enterprise Collaboration #e2conf-15
Tuesday, June 15
Video is becoming ubiquitous. Whether its user generated video, real-time streaming, or video conferencing extending beyond the conference room and into the home the options to incorporate video conferencing and video streaming into a collaboration strategy is rapidly growing. But while the opportunities are limitless the challenges in areas such as security, compliance, content management, and network infrastructure are real. During this track we'll explore video as an Enterprise 2.0 tool discussing the challenges, key trends, and opportunities. Add to calendar - Add to Google Calendar
Moderator - Irwin Lazar, Vice President Communications & Collaboration Research, Nemertes Research Irwin Lazar is the Vice President for Communications and Collaboration Research at Nemertes Research, where he develops and manages research projects, develops cost models, conducts strategic seminars and advises clients. Mr. Lazar is responsible for benchmarking the adoption and use of emerging technologies in the enterprise in areas including VOIP, unified communications, video conferencing, social computing, collaboration and advanced network services. A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, Mr. Lazar is a columnist for No Jitter and Enterprise2Blog. He is a frequent resource for the business and trade press. and is regular speaker at events such as VoiceCon, and Enterprise 2.0. Mr. Lazar serves as the conference director for FutureNet (formerly MPLScon), and is on the advisory board for the Enterprise 2.0 conference. Panelist - Ron Yekutiel, Chairman & CEO, Kaltura Ron is a serial technology entrepreneur starting companies in Israel, US, and Canada in the fields of Internet, mobile applications, and security. Previous ventures include co-founding and running Destinator Technologies and VisualGate Systems, as well as SVP at Paradigm Advanced Technologies. Ron is an extremely well-versed and charismatic. His expertise covers a wide range of topics related to online video and the high-tech world in general based on his vast experience. He's especially known for his fast-talking, and his talent for coming up with fast answers to tricky questions that are thrown his way. A former helicopter pilot, Ron loves traveling to authentic locations (Papua New Guinea and the Amazon are his favorites) and being breathless - shark feeding scuba diving, parachuting and bungee jumping to name a few. Panelist - Andy Howard, Senior Director of Product Management, VBrick Systems Andy Howard has over 15 years of experience in IP Video, Networking, Software, and Internet Security. As Senior Director of Product Management at VBrick Systems, Andy directs VBrick's Business Development, Product Strategy, and Go-To-Market efforts. Andy has been at the forefront of the digital video industry since it began, pioneering the development of the industry's first streaming media caching appliance in the late 1990's, while holding Product Management and Marketing positions at CacheFlow (now Bluecoat) and Novell. Andy received a bachelor's degree cum laude in economics from Harvard University and an MBA with Distinction from the Ross School of Business at the University of Michigan. Andy Howard has over 15 years of experience in IP Video, Networking, Software, and Internet Security. As Senior Director of Product Management at VBrick Systems, Andy directs VBrick's Business Development, Product Strategy, and Go-To-Market efforts. Andy has been at the forefront of the digital video industry since it began, pioneering the development of the industry's first streaming media caching appliance in the late 1990's, while holding Product Management and Marketing positions at CacheFlow (now Bluecoat) and Novell. Andy received a bachelor's degree cum laude in economics from and an MBA with Distinction from the Ross School of Business at the . Panelist - Sebastian Grady, President & Chief Operating Officer, Altus Learning Systems Sebastian Grady is Chief Operating Officer of Altus where he's responsible for overall business development and customer satisfaction management. Grady brings nearly two decades of management and IT experience to the company, with a successful track record in customer service, enterprise software sales, rapid organizational growth and corporate leadership. Panelist - Jim Lundy, Vice President, General Manager, Collaboration, Saba Software Jim Lundy is the vice president and general manager of collaboration at Saba. He is responsible for driving the strategy and global execution of Saba’s collaboration offerings. Lundy brings over 27 years of experience in both product vision and delivery execution. Most recently, Lundy was the managing vice president and distinguished analyst at Gartner. While at Gartner, he formed and led the Social Software and Collaboration team that focused on email, instant messaging, Web conferencing, social software, and team collaboration. Lundy also served as lead analyst on corporate learning and enterprise content management for a number of years. Prior to joining Gartner, Lundy spent 15 years at Xerox in a variety of sales, marketing, and management positions in both hardware and software business units. Lundy has a B.S. in Finance from Penn State University. |
Telepresence vs. HD: What Makes Sense Where? #e2conf-24
Tuesday, June 15
Telepresence systems have grown in popularity, but their high cost and large bandwidth requirements have kept them largely in the realm of the executive boardroom. However new HD systems are blurring the lines between telepresence, room-based system and desktop video conferencing. During this session we'll look at the role of telepresence, what it takes to deliver a high quality user experience, and what type of video conferencing approach makes sense where. Add to calendar - Add to Google Calendar
Moderator - Irwin Lazar, Vice President Communications & Collaboration Research, Nemertes Research Irwin Lazar is the Vice President for Communications and Collaboration Research at Nemertes Research, where he develops and manages research projects, develops cost models, conducts strategic seminars and advises clients. Mr. Lazar is responsible for benchmarking the adoption and use of emerging technologies in the enterprise in areas including VOIP, unified communications, video conferencing, social computing, collaboration and advanced network services. A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, Mr. Lazar is a columnist for No Jitter and Enterprise2Blog. He is a frequent resource for the business and trade press. and is regular speaker at events such as VoiceCon, and Enterprise 2.0. Mr. Lazar serves as the conference director for FutureNet (formerly MPLScon), and is on the advisory board for the Enterprise 2.0 conference. Panelist - John Poole, . Senior Director, Business Development, Global Service Providers and UCC Alliances, Polycom Panelist - Marty Hollander, Senior Vice President of Marketing, Vidyo Panelist - Peter Nutley, Senior Manager, Telepresence Verticals, Cisco |
Video Collaboration Beyond The Firewall #e2conf-36
Wednesday, June 16
Managed service providers and video conferencing vendors are introducing new opportunities to deliver multiparty video conferencing across enterprise boundaries. During this session we'll look at the challenges and opportunities for extranet video conferencing including security, performance management, and network optimization. Add to calendar - Add to Google Calendar
Moderator - Irwin Lazar, Vice President Communications & Collaboration Research, Nemertes Research Irwin Lazar is the Vice President for Communications and Collaboration Research at Nemertes Research, where he develops and manages research projects, develops cost models, conducts strategic seminars and advises clients. Mr. Lazar is responsible for benchmarking the adoption and use of emerging technologies in the enterprise in areas including VOIP, unified communications, video conferencing, social computing, collaboration and advanced network services. A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, Mr. Lazar is a columnist for No Jitter and Enterprise2Blog. He is a frequent resource for the business and trade press. and is regular speaker at events such as VoiceCon, and Enterprise 2.0. Mr. Lazar serves as the conference director for FutureNet (formerly MPLScon), and is on the advisory board for the Enterprise 2.0 conference. Panelist - Andy Singleton, Product Manager, Video and Voice Products, Masergy Panelist - Sandeep Gupta, Business Development Manager, TelePresence Technology Group, Cisco Panelist - Anil Balani, Vice President of Product Development, Glowpoint |
| Integrate Social Media and Community Approaches |
You Say Social Media, I Say Community - Does It Matter? #e2conf-19
Tuesday, June 15
The terms social media and community are often used interchangeably but they are not the same thing. One has a heavy emphasis on social content and the other is focused on building a tight network of relationships. So which approach is the most appropriate? It depends a lot of the type of relationships desired with the targeted constituent group. It also has a huge impact on operations -- tools, integration needs, policies, processes, and the management techniques employed. Come find out why this distinction matters and learn how three different types of companies are approaching the challenge of socializing their organizations. Add to calendar - Add to Google Calendar
Moderator - Rachel Happe, Principal, The Community Roundtable Until recently, Rachel was Mzinga's Sr. Director of Social Media Products and is responsible for the product management, marketing, design, and documentation of Mzinga's Social Media Application Suite and Mzinga's Social Enterprise solutions. Panelist - Eran Barak, SVP, Global Head of Community Strategy, Thomson Reuters Eran Barak is the Global Head of Community Strategy for the Thomson Reuters Sales & Trading Strategic Business Unit, where he leads the social media and community driven initiatives for the financial markets. Previously he led the marketing and strategy for Thomson Reuters Collaboration Services group, focused on providing an inter-company collaboration platform. Before joining Reuters in 2004, Eran was the Director for Corporate Development at CellGlide, a wireless telecommunication solutions provider. Prior to that Eran held VP Product Marketing and VP Marketing Operations positions at VocalTec Communications, the VoIP industry pioneer. Eran holds an Executive MBA from Kellogg School of Management at Northwestern University (Evanston, IL) and B.Sc. in Computer Science & Operations Research from Tel-Aviv University in Israel. Panelist - Matt Johnston, VP of Marketing and Community, uTest Panelist - Michael Petillo, Enterprise Sales & Marketing Systems Leader, W.L. Gore Panelist - Megan Murray, Community Manager/Project Coordinator, Booz Allen Hamilton |
Social Media Policies: Practical Advice From The Trenches #e2conf-30
Wednesday, June 16
Policy formation, governance and risk management programs are a critical requirement as organizations assess implications to the enterprise (e.g., identity assurance, data loss, compliance, e-Discovery, security), arising from internal and external use of social networking and social media. This panel of social media and Enterprise 2.0 practitioners will discuss real-life approaches that address management concerns. Add to calendar - Add to Google Calendar
Moderator - Mike Gotta, Principal Analyst, Gartner Mike Gotta is a principal analyst for the Collaboration and Content Strategies team at Gartner. He covers real-time collaboration (presence, IM, web conferencing), unified communications, social software and networking, and organizational strategies related to improving collaboration. Prior to joining Burton Group, Mike performed duties as an IT analyst advising Global 2000 companies and held positions as application architect, enterprise technology services, emerging technologies, product management, and developer at Aetna. With 25 years of experience in XML syndication, community building, and social networking, Mike is a frequent speaker at industry events and often quoted by media sources covering collaboration, social computing, and knowledge management. Mike blogs at http://blogs.gartner.com/mike-gotta/ Panelist - Bruce Galinsky, IT Director, Global Insurance Company Panelist - Abha Kumar, Principal, Information Technology, Vanguard Abha Kumar is a Principal in Vanguard's IT division, responsible for the leadership, vision and operational support of the global strategic portfolios of corporate systems, global business systems and the Enterprise 2.0 agenda at Vanguard. Prior to joining Vanguard, Ms. Kumar was VP, Divisional Information Office, at Dow Jones where she was responsible for corporate systems, enterprise portals, business intelligence and offshore services. Prior to that, she was a Group Director at The New York Times Company. Panelist - Doug Cornelius, Chief Compliance Officer, Beacon Capital Partners LLC I am Chief Compliance Officer at a Beacon Capital Partners, LLC, a real estate private equity firm. The views expressed are mine alone. They may not reflect those of Beacon Capital Partners, LLC. Please read the disclaimers and do not attribute anything said here to my employer. I was previously a senior attorney in the Real Estate Group of Goodwin Procter LLP, helping clients invest in real estate through a variety of investment vehicles. (I blogged at Real Estate Space) In addition to my real estate practice, I was a member of Goodwin’s Knowledge Management Department. In that role, I was responsible for developing and implementing tools and resources to identify, create, represent and distribute knowledge for reuse, awareness and learning across the firm. (I blogged at KM Space.) Panelist - Alice Wang, Director, Gartner Inc Ms. Wang is focused on information technology (IT) strategy, architecture, and optimization, specializing in the areas of identity and access management, security and risk management, governance, and operations and process improvement. She is currently examining the identity, privacy, and security risks associated with social media and social networking (Enterprise 2.0), in collaboration with Gartner analysts, as well as the impact of social tools on innovation as these tools have made the exchanging of information more open and transparent. With over 10 years of experience, Ms. Wang has advised and assisted Fortune 500, higher education, and Federal, state, and local government clients with designing and implementing large scale IT projects. Ms. Wang is a frequent speaker at conferences and professional organization meetings worldwide, has authored numerous whitepapers, and is ITIL Foundation, JAVA Programmer, and Solaris Systems Administrator certified. Prior to joining Gartner, Ms. Wang performed duties as a systems engineer, project manager, and industry consultant at Sun Microsystems, Inc., and PricewaterhouseCoopers, LLP. |
Taking Innovation To The Next (Social) Level #e2conf-39
Wednesday, June 16
Management and R&D teams are no longer the only participants in an organization’s innovation efforts. Social tools have made innovation a more open and transparent effort where customers and employees become active contributors. Principal Analyst Mike Gotta and Senior Consultant Alice Wang from Burton Group will profile how organizations have leveraged communities and social networking to improve innovation and ideation initiatives. Add to calendar - Add to Google Calendar
Moderator - Mike Gotta, Principal Analyst, Gartner Mike Gotta is a principal analyst for the Collaboration and Content Strategies team at Gartner. He covers real-time collaboration (presence, IM, web conferencing), unified communications, social software and networking, and organizational strategies related to improving collaboration. Prior to joining Burton Group, Mike performed duties as an IT analyst advising Global 2000 companies and held positions as application architect, enterprise technology services, emerging technologies, product management, and developer at Aetna. With 25 years of experience in XML syndication, community building, and social networking, Mike is a frequent speaker at industry events and often quoted by media sources covering collaboration, social computing, and knowledge management. Mike blogs at http://blogs.gartner.com/mike-gotta/ Moderator - Alice Wang, Director, Gartner Inc Ms. Wang is focused on information technology (IT) strategy, architecture, and optimization, specializing in the areas of identity and access management, security and risk management, governance, and operations and process improvement. She is currently examining the identity, privacy, and security risks associated with social media and social networking (Enterprise 2.0), in collaboration with Gartner analysts, as well as the impact of social tools on innovation as these tools have made the exchanging of information more open and transparent. With over 10 years of experience, Ms. Wang has advised and assisted Fortune 500, higher education, and Federal, state, and local government clients with designing and implementing large scale IT projects. Ms. Wang is a frequent speaker at conferences and professional organization meetings worldwide, has authored numerous whitepapers, and is ITIL Foundation, JAVA Programmer, and Solaris Systems Administrator certified. Prior to joining Gartner, Ms. Wang performed duties as a systems engineer, project manager, and industry consultant at Sun Microsystems, Inc., and PricewaterhouseCoopers, LLP. Panelist - Greg Lowe, Social Media Architect, Alcatel-Lucent Over 20 years of success with transforming organizations through technology as an IT professional for large Fortune 500 companies in emergent areas such as; Desktop Management, Identity /Access Management, Collaboration and Unified Communications. Currently working at Alcatel-Lucent and recognized as a corporate leader in driving strategy and adoption of many Enterprise 2.0 initiatives including; Micro-blogging, Communities of Interest, Social Networking. Key member of a company-wide, cross organizational team charged with understanding and solving Collaboration & Knowledge Management challenges. Inaugural Member of the 2.0 Adoption Council. Panelist - Anthony Bondi, Project Manager, Abbott Laboratories Tony is project manager for eMarketing in Abbott's Global Strategic Marketing and Services division. He has been working in international eMarketing for more than 5 years at Abbott, and in that time he has been the lead behind many of the key initiatives in the enterprise collaborative/social space. Tony has been with Abbott for the last 9 years, and is also responsible for delivering some of Abbott's global web initiatives. |
| Set Your Enterprise 2.0 Strategy |
Enterprise 2.0 Value Propositions #e2conf-14
Tuesday, June 15
The promise of Enterprise 2.0, success stories and a constellation of technologies from tiny 2.0 point solutions right up to secure global platforms can all be hard to circumnavigate in order to identify where there is value pertinent for your specific business needs. Add to calendar - Add to Google Calendar
Speaker - Oliver Marks, Blogger, Sovos Group, ZDNet Oliver Marks brings seasoned consulting guidance to companies on the effective planning of collaboration strategy, tactics, technology decisions, change management and roll out. With extensive senior management practical experience in international enterprise collaboration, Oliver previously managed the Sony WorldWide collaboration extranet, and has worked with the American Management Association, Sun, Docent/SumTotal Systems, Harvard Business School and McKinsey & Company on major initiatives around knowledge transfer and change management. Oliver has worked on Asian, European and American global enterprise collaboration initiatives and writes the ZDNet 'Collaboration 2.0' blog. Contact Oliver on Twitter @olivermarks or by email here Speaker - Dennis Howlett, Industry Blogger Dennis Howlett has been providing comment and analysis on enterprise software since 1991 in a variety of European trade and professional journals including CFO Magazine, The Economist and Information Week. Today, apart from being a full time blogger on innovation for professional services organisations, he is a founding member of Enterprise Irregulars and an investor in a European start-up. Prior to, Dennis was technology and tax partner in a British firm of Chartered Accountants for 10 years. Prior to that held various senior finance roles across a broad range of industries. |
Human Resources and Workplace Collaboration Strategic Objectives #e2conf-26
Wednesday, June 16
HR leaders today are grappling with creating and retaining a cohesive and collaborative culture across an increasingly global workforce. In addition, a quiet revolution has been taking place in the human resources world: powerful cloud technologies with 2.0 collaboration components baked in have made major inroads into the backbone of the enterprise infrastructure. Enterprise 2.0 concepts and technologies offer significant opportunities to help HR teams accelerate organizational performance in the context of aligning with strategic objectives. This session will feature customers that are embracing newer social and collaborative approaches brought about by Enterprise 2.0 concepts. Add to calendar - Add to Google Calendar
Moderator - Oliver Marks, Blogger, Sovos Group, ZDNet Oliver Marks brings seasoned consulting guidance to companies on the effective planning of collaboration strategy, tactics, technology decisions, change management and roll out. With extensive senior management practical experience in international enterprise collaboration, Oliver previously managed the Sony WorldWide collaboration extranet, and has worked with the American Management Association, Sun, Docent/SumTotal Systems, Harvard Business School and McKinsey & Company on major initiatives around knowledge transfer and change management. Oliver has worked on Asian, European and American global enterprise collaboration initiatives and writes the ZDNet 'Collaboration 2.0' blog. Contact Oliver on Twitter @olivermarks or by email here Panelist - Mary Woolf, irector, Learning Technologies, Yum! Brands Panelist - Dusty Fisher, Communications and Marketing Online Manage, Exempla Dusty Fisher is a consultant providing online technology solutions for Healthcare and Education. In 2009 her client, Exempla Healthcare, received an eHealthcare Leadership Award for its online initiatives. Dusty also received an IEEE-USA Professional Leadership award for her preUniversity work in '09. Dusty is founder and research director of the Race Street Group and chairs the IEEE-USA PreCollege Education Committee, a national committee devoted to promoting education and activities in science, technology, engineering and math. She is a frequent lecturer and speaker. Panelist - Nick Howe, Vice President, HDS Academy, Hitachi Data Systems |
Strategic Analytics #e2conf-35
Wednesday, June 16
Traditional analytics approaches are effective at measuring performance after investments have been made and when it’s often too late to make adjustments. In contrast, open constructs Add to calendar - Add to Google Calendar
Moderator - Oliver Marks, Blogger, Sovos Group, ZDNet Oliver Marks brings seasoned consulting guidance to companies on the effective planning of collaboration strategy, tactics, technology decisions, change management and roll out. With extensive senior management practical experience in international enterprise collaboration, Oliver previously managed the Sony WorldWide collaboration extranet, and has worked with the American Management Association, Sun, Docent/SumTotal Systems, Harvard Business School and McKinsey & Company on major initiatives around knowledge transfer and change management. Oliver has worked on Asian, European and American global enterprise collaboration initiatives and writes the ZDNet 'Collaboration 2.0' blog. Contact Oliver on Twitter @olivermarks or by email here Speaker - Rob Howard, Founder and CTO, Telligent Rob Howard is the vision behind Telligent's product development and innovation and is known throughout the industry as an authority in community and collaboration software. As Telligent's Founder and Chief Technology Officer, Howard oversees product development and the company's technology roadmap. A true pioneer, Howard contributed to the development and adoption of Microsoft's Web platform technologies, where he helped create and grow the innovative ASP.NET community. In 2004, he continued his vision for customer engagement when he founded Telligent, which was first-to-market with integrated online community software. Howard also understood early on the value of community analytics, and Telligent was first-to-market with an application to address this need. Howard has worked with customers including Dell, MySpace.com and Microsoft, and he is able to help organizations of any size apply the value of collaborative work to their business. An expert at developing enterprise collaboration software, he has authored several books on the topic of software development and speaks at conferences worldwide on the topics of social computing and software development. Howard is a member of the Lonestar chapter of the Young Presidents' Organization, and he earned his bachelor's of business administration from Baylor University. Panelist - Sameer Patel, Partner, Sovos Group and blogger, PretzelLogic.org Sameer is a partner at the Sovos Group. Sameer has more than a decade of experience leading initiatives for large organizations helping them define and execute sustainable programs that drive lead generation, business partner network optimization, sales and marketing operational effectiveness, innovation, customer acquisition and employee productivity via communication and collaboration constructs. Previously, Sameer was a Director at SpanStrategies and Liquid Thinking and led the Practice Lead, West Coast Tech Strategy Consulting Group atmarchFIRST/ USweb/ Mitchell Madison Group. Organizations that he has had the privilege to work on strategic global initiatives with include Ingres, Sun Microsystems, KPMG, McKesson HBOC, WR WrigleyCo., The Sabre Group, Grupo Televisa (Mx), and Cardinal Health. Sameer is an advisory Board Member and Co-Chair: E2.0 Strategy and Planning Track at Enterprise 2.0 Conference. He also serves as an advisor to te Open Source Digital Voting Foundation (OSDV). Sameer blogs at Pretzel Logic. Contact Sameer on Twitter @sameerpatel or by email here Panelist - Tim Young, Founder & CEO, Socialcast Providing the creative vision for Socialcast and its technology, Timothy brings nearly a decade of web development experience and over 8 years of entrepreneurship to the company. His prior venture, Event Robot, developed online communities for consumer-facing brands in the entertainment industry. Timothy's interests include emergent processes and behaviors, flock theory, connectionism, and collective intelligence, all of which are integrated into the Socialcast product. He regularly speaks about social networking and collaboration at industry conferences and guest teaches at the University of California, Irvine. Panelist - Leslie Fine, Chief Scientist, Crowdcast Leslie is one of the world's preeminent authorities on information aggregation and prediction markets. A sought-after lecturer and speaker, Leslie presented keynotes at DARPA, US Intelligence Community, and INFORMS symposia, among others,was a visiting scholar at the Naval Postgraduate School, and has lectured at Harvard Business School. She has been cited by publications that include the New York Times, Wall Street Journal, Economist, Scientific American, Financial Times, and US News and World Report. Leslie filed eight patents in her field, two of which are based on work completed at Crowdcast, and authored numerous scientific publications. Prior to Crowdcast, Leslie designed prediction market platforms at HP Labs. She holds a PhD in Economics and an MS in Social Science from the California Institute of Technology and BA in Economics and Comparative Politics from Wesleyan University. |
Customer Networks Strategy #e2conf-45
Thursday, June 17
Today's interaction models with customers are largely transactive in nature and typically begin and end with an individual promotion and sale. Enterprise 2.0 concepts offer the ability to build longer term relationships that can outlast each transaction and keep customers engaged over longer periods of times. This session will feature customers that have made the successful transition from a transactive model to a customer network approach and the benefits they see in the form of tangible revenue, cost reduction and overall customer satisfaction. Add to calendar - Add to Google Calendar
Moderator - Sameer Patel, Partner, Sovos Group and blogger, PretzelLogic.org Sameer is a partner at the Sovos Group. Sameer has more than a decade of experience leading initiatives for large organizations helping them define and execute sustainable programs that drive lead generation, business partner network optimization, sales and marketing operational effectiveness, innovation, customer acquisition and employee productivity via communication and collaboration constructs. Previously, Sameer was a Director at SpanStrategies and Liquid Thinking and led the Practice Lead, West Coast Tech Strategy Consulting Group atmarchFIRST/ USweb/ Mitchell Madison Group. Organizations that he has had the privilege to work on strategic global initiatives with include Ingres, Sun Microsystems, KPMG, McKesson HBOC, WR WrigleyCo., The Sabre Group, Grupo Televisa (Mx), and Cardinal Health. Sameer is an advisory Board Member and Co-Chair: E2.0 Strategy and Planning Track at Enterprise 2.0 Conference. He also serves as an advisor to te Open Source Digital Voting Foundation (OSDV). Sameer blogs at Pretzel Logic. Contact Sameer on Twitter @sameerpatel or by email here Panelist - Phil Gross, Marketing Manager, Intuit Quickbase Phil Gross is Senior Business Operations Manager at Intuit QuickBase, the #1 online database that allows business users to customize and collaborate on their unique business processes. At QuickBase, Phil manages the systems that allow Sales, Support, and Marketing to do their jobs, including managing the CRM, analytics, and knowledge-based systems. Recently, Phil and the team launched the QuickBase Innovation Network (QIN), helping customers connect with each other and share knowledge and advice. Phil has more than fifteen years of experience in internet and web-based software, with deep domain expertise in Customer Relationship Management, Sales and Knowledge Management. Prior to his current role at Intuit, Phil held various leadership positions at KANA in product management, engineering, and consulting. Phil has advised many groups on their enterprise knowledge management and implementation strategies, including Intel, GTE, AT&T and Cisco. Phil has a Master's degree in Cognitive Science from the University of New York, and plays the ukulele.... badly. Panelist - Paul Michelman, Director of New Products, Harvard Business Review Group Panelist - Jason Corsello, Vice President, KI OnDemand, Knowledge Infusion Jason Corsello is Vice President of KI OnDemand, the revolutionary service model that gives clients subscription-based access to thought leadership, best practices, and advisory and consulting services. As a recognized leader in the technology landscape and emerging technologies marketplace, Jason also plays a lead consulting role with clients needing this type of guidance. Prior to Knowledge Infusion Jason was a research director at Yankee Group, leading the company’s Human Capital Management and talent management advisory and consulting services. Here he gained deep understanding of the vendor landscape and technologies and built credibility as a leading HCM analyst. Jason has also held roles directing marketing, product management, and product strategy at two leading enterprise software firms. In addition he has six years of industry experience at Solectron Corporation, where he worked with Global 2000 clients in developing their outsourced manufacturing and supply chain strategies. Corsello is an active participant in the HCM community, the author of the award-winning Human Capitalist Blog, and is a frequent presenter and panelist at industry events. Corsello is often quoted as an industry expert in human capital management and his research has been featured in leading publications including The Economist, The Wall Street Journal, Forbes, and CIO magazine. Corsello holds a BA in business administration management and marketing from the University of San Diego. |
Social Learning 2.0 #e2conf-49
Thursday, June 17
Are “collaboration,” “engagement” and “social” scary disruptive terms in your organizations? Focus your E2.0 bizcase on learning faster. Panelists will speak on their company's use of social media tools: social networks/OCs, internal microsharing, YouTube-like mediasharing, and crowdsourced content to speed knowledge transfer, provide necessary context, and assist people making quick decisions. See the latest research on how Enterprise 2.0 is dramatically more effective than any previous approach to ensuring people collaborate and learn. Hear how EMC, TELUS, and more are using curiosity as a competitive advantage. Learn what you can and should be doing now. Add to calendar - Add to Google Calendar
Moderator - Marcia Conner, Partner, Altimeter Group Marcia Conner (@marciamarcia), Senior Enterprise Strategist for Pistachio Consulting, fellow of the Society for New Communication Research and the Darden School of Business, works at the intersection of social messaging and workplace learning. She's founder of #lrnchat, writes the Fast Company column "Learn at All Levels," and her latest book, on social media for learning, will be out in May 2010. A 20-year veteran of the enterprise market, she was VP of Education Services and Information Futurist for PeopleSoft and was responsible for growing the product support division at Microsoft from 400 to 4000 in under a year. Panelist - Gina Minks, Senior Program Manager, Social Media, EMC Gina Minks is the Senior Program Manager for Social Media at EMC for the Technical Education and Certification division of Education Services. She is responsible for the EMC Proven Professional Community, which is a community for anyone interested in obtaining training and certification on topics related to information storage and management. She has been with EMC for over four years, serving as a technical instructor and a technical training developer for EMC’s SAN and Ionix courses. She holds an MS in Instructional Systems from Florida State University. She has been blogging about the intersection of her job and graduate studies for two years at Adventures in Corporate Education. Panelist - Dan Pontefract, Senior Director, Learning & Development,, TELUS As Senior Director / Head of Learning at TELUS (www.telus.com), Dan is responsible for the overarching strategy of Learning 2.0 at the company; the shift to a social, informal and formal learning and collaboration model for all 35,000+ team members. In addition to these actions, Dan is chair of the TELUS 2.0 Adoption Council; a cross-functional group of leaders aimed to help drive a culture of collaboration and engagement across the organization. He is uniquely skilled to ensure an organization can move from traditional based learning to non-traditional based learning inclusive of asynchronous modalities such as social media, video, eLearning, podcasts, virtual classroom and other social learning / social networking opportunities. Dan's career is interwoven with both corporate and academic experience, coupled with an MBA, BA, B.Ed and multiple industry certifications and accreditations. He was recruited into TELUS in Q4 of 2008, previously holding senior positions with SAP, Business Objects, Crystal Decisions and the British Columbia Institute of Technology (BCIT). Panelist - Kevin Jones, Social Media & Network Strategist/Manager, NASA/MSFC |
| Social Business Applications and Platforms |
Extending MITRE's Reach: Business Networking for and Beyond the Enterprise #e2conf-8
Tuesday, June 15
Taking a somewhat unique approach, MITRE decided to deploy a "business networking" research platform on our DMZ to allow us to network and collaborate both within our enterprise and across sponsor and partner organizations. We are making enterprise customizations to an open source social networking platform (Elgg) to address security, information sharing policy, external user management strategies, organizational scaling, relationship management, and business functional requirements. We are also assessing the business value and new business models it affords. Add to calendar - Add to Google Calendar
Speaker - Laurie Damianos, Lead Artificial Intelligence Engineer, The MITRE Corporation Laurie E. Damianos is a Lead Artificial Intelligence Engineer in Multimedia and Collaboration at the MITRE Corporation. Her interests lie in user centered design, evaluation methodologies, and collaborative technology. She received degrees in biology, computer science, and mathematics from Carnegie Mellon University. Her recent efforts include deploying enterprise prototypes for social bookmarking and business networking. Speaker - Donna Cuomo, Chief Information Architect, MITRE Corp. Dr. Donna Cuomo is currently the Chief Information Architect in MITRE's Center for Information and Technology. In this position, she is responsible for the enterprise advancement of social, collaboration and knowledge systems and enterprise information architecture. She is currently working on MITRE's social networking/social media strategy, is deploying social media tools for the enterprise and assessing their business value. She received her Masters and PhD degrees in Industrial Engineering from State University of New York at Buffalo, where she majored in Human Factors Engineering/Human-Computer Interaction. |
Microsharing: It is All About the Tools. It is Not About the Tools. #e2conf-51
Tuesday, June 15
With unabating buzz over Twitter and enterprise microblogging you'd think microsharing must be new. Tell that to the birds. Or a 3-year old bursting forward nonstop. What’s fresh is how deceptively simple tools connect people and ideas better, farther, wider, faster. Hear what's on the horizon from companies creating enterprise microblogging solutions and how people in organizations are using these tools as a smart unified messaging stream. Add to calendar - Add to Google Calendar
Moderator - Marcia Conner, Partner, Altimeter Group Marcia Conner (@marciamarcia), Senior Enterprise Strategist for Pistachio Consulting, fellow of the Society for New Communication Research and the Darden School of Business, works at the intersection of social messaging and workplace learning. She's founder of #lrnchat, writes the Fast Company column "Learn at All Levels," and her latest book, on social media for learning, will be out in May 2010. A 20-year veteran of the enterprise market, she was VP of Education Services and Information Futurist for PeopleSoft and was responsible for growing the product support division at Microsoft from 400 to 4000 in under a year. Panelist - Eugene Lee, CEO, Socialtext Eugene Lee is the Chief Executive Officer and member of the Board of Directors at Socialtext. Lee assumes day-to-day management and operational control over all aspects of Socialtext's business, including driving product direction and development, strategic alliances, and scaling the sales, marketing and support organizations globally. Lee comes to Socialtext from Adobe Systems, where he led Adobe's enterprise marketing and vertical market segments. Previously, he held several executive leadership roles at Cisco Systems, ranging from Vice President (VP) Worldwide Small/Medium Business Marketing to VP Worldwide Enterprise Marketing. Lee also held key management positions at Banyan Systems, including General Manager for the messaging business unit. He was co-founder of Beyond Inc., developers of the award-winning BeyondMail product, and holds four patents in messaging, workflow and privacy technologies. Lee has a B.A. in Physics and B.S. in Engineering and Computer Science from Harvard College and an MBA from M.I.T. Sloan School of Management. Panelist - Tim Young, Founder & CEO, Socialcast Providing the creative vision for Socialcast and its technology, Timothy brings nearly a decade of web development experience and over 8 years of entrepreneurship to the company. His prior venture, Event Robot, developed online communities for consumer-facing brands in the entertainment industry. Timothy's interests include emergent processes and behaviors, flock theory, connectionism, and collective intelligence, all of which are integrated into the Socialcast product. He regularly speaks about social networking and collaboration at industry conferences and guest teaches at the University of California, Irvine. Panelist - J.B. Holston, CEO & President, NewsGator Technologies, Inc JB Holston joined NewsGator as CEO and President in 2004 - and for those of you who might not know JB, he's also the Chief Knowledge Officer. Thanks to incredible leadership and continued innovation, NewsGator is the pre-eminent provider of social business computing software - with a 2.5 million user install base across 350 Global 2000 enterprise customers, civilian agencies and DoD entities. Over the last two decades, JB has led a wide range of technology and media enterprises to success. As President of Ziff Davis International, Holston managed operations across more than 100 countries and launched Yahoo! Europe. He was part of the senior management team that led the successful LBO of ZD by Forstmann, Little, and subsequent sale to Softbank. Holston's career has included senior roles with GE and NBC, including a strategic post on Jack Welch's staff. He holds a BA and MBA from Stanford. Panelist - Mike Gotta, Principal Analyst, Gartner Mike Gotta is a principal analyst for the Collaboration and Content Strategies team at Gartner. He covers real-time collaboration (presence, IM, web conferencing), unified communications, social software and networking, and organizational strategies related to improving collaboration. Prior to joining Burton Group, Mike performed duties as an IT analyst advising Global 2000 companies and held positions as application architect, enterprise technology services, emerging technologies, product management, and developer at Aetna. With 25 years of experience in XML syndication, community building, and social networking, Mike is a frequent speaker at industry events and often quoted by media sources covering collaboration, social computing, and knowledge management. Mike blogs at http://blogs.gartner.com/mike-gotta/ Panelist - Steve Apfelberg, Vice President of Marketing, Yammer Steve is Yammer’s Vice President of Marketing. He has over 17 years of enterprise software experience. At Yammer, Steve leads a team that is responsible for corporate and product marketing and business development. Prior to Yammer, he served as the Senior Vice President of Marketing and Business Development at Callidus Software, the leading provider of Sales Performance Management software. Steve played a pivotal role in defining the Sales Performance Management category, establishing Callidus as the market leader, shaping product strategy, and driving strategic partnerships. Previously, he served in leadership positions in product marketing and finance at Siebel, Remedy, and Oracle. Steve has a B.A. in Economics from Stanford University. |
Social Vendor Idol #e2conf-23
Tuesday, June 15
Help crown the “2010 Social Vendor Idol” in a fast-paced, entertaining set of competitive demos. Selected vendors will present 7-minute demos showing the best features of their systems. If you prefer succinct, comparative presentations to long-winded demonstrations, this is the session for you. An expert panel of judges will offer pithy commentary, but the best part is: you vote for the winner! Winner to be announced before the Wednesday keynote. Contestants: Add to calendar - Add to Google Calendar
Host - Tony Byrne, President, Real Story Group Tony Byrne is the President of the Real Story Group and oversees all of the technology streams and properties, which include CMS Watch, Enterprise Information Watch, and SharePoint Watch. In 2001, Tony founded CMS Watch as a vendor-independent analyst firm that evaluates content technologies and publishes research comparing different solutions head-to-head. Over time, CMS Watch evolved into a multi-channel research and advisory organization, spinning off similar product evaluation research in various areas of Enterprise Content Management. As a result of this natural evolution, in 2010, The Real Story Group became the parent company of CMS Watch and its sister entities, EI Watch and SharePoint Watch. Tony is the original author of The Real Story Group's Web Content Management research, a former journalist, and a 20-year technology industry veteran. Prior to 2001, he managed an engineering team at a systems integration firm. He now focuses his own research on Enterprise Community and Collaboration software, SharePoint, and Web Content Management. During the last decade, Tony has advised clients such as the US Dept. of the Treasury, the American Association of Retired Persons, MBC Television of Dubai, The Canadian Cancer Society, and The Seattle Children's Hospital. Judge - Larry Cannell, Analyst, Collaboration and Content Strategies, Gartner Larry Cannell is an analyst in the Collaboration and Content Strategies team at Gartner. He covers enterprise and desktop search in addition to open source collaboration, communication and content solutions. Prior to joining Burton Group, Larry was the workstream lead for collaboration and business intelligence (BI) research for Ford Motor Company’s advanced IT group. At Ford, Larry was developing an Enterprise 2.0 vision for the company and was previously a program manager of collaborative solutions. With 20 years of industry experience, Larry is an active member of the Enterprise 2.0 Conference Advisory Board. Larry blogs at http://blogs.gartner.com/larry-cannell/ Judge - Jarrod Gingras, Analyst, Real Story Group Jarrod Gingras is an Analyst covering enterprise information including multi-channel publishing, web CMS, and ECM. Jarrod is a ten-year veteran of the content technology industry, starting his career as a web developer and information architect. Prior to joining The Real Story Group in 2007, Jarrod worked as a user interface designer at a systems integration firm, where he developed user-focused content management strategies and solutions for clients in the financial services, retail, healthcare, insurance, and manufacturing industries. Since joining The Real Story Group, Jarrod has contributed to research across the enterprise information landscape, with a special focus on the end-user experience for the technologies we evaluate. He has also advised clients such as The Philadelphia Children's Hospital, Nokia, and the City of Edmonton on their enterprise information challenges. Judge - Claire Flanagan, Senior Manager, KM and Enterprise Social Collaboration, CSC, CSC Claire Flanagan is a Senior Manager of KM and Enterprise Social Software strategy in CSC's Office of Innovation. She has over 20 years experience in information design, electronic communications, collaboration applications and knowledge management. In her recent assignment she led a corporate wide initiative bringing an enterprise social collaboration platform to CSC's global employees. Panelist - Brian Kellner, VP of Products, NewsGator Technologies Panelist - Alan Lepofsky, Director of Marketing, Socialtext |
Expert Panel on Standards for Social Computing in the Enterprise #e2conf-29
Wednesday, June 16
Vendors and customers are beginning to coalesce around a smattering of emerging standards to improve the interoperability of social and collaboration technologies behind the firewall. Key standards include Open Social and CMIS, but other work -- inspired in part by standards in the public social media realm -- is also underway in areas like activity streams. Join four experts as they explain what the standards offer, some practical use-cases, and the real extent of adoption today. Add to calendar - Add to Google Calendar
Moderator - Mike Gotta, Principal Analyst, Gartner Mike Gotta is a principal analyst for the Collaboration and Content Strategies team at Gartner. He covers real-time collaboration (presence, IM, web conferencing), unified communications, social software and networking, and organizational strategies related to improving collaboration. Prior to joining Burton Group, Mike performed duties as an IT analyst advising Global 2000 companies and held positions as application architect, enterprise technology services, emerging technologies, product management, and developer at Aetna. With 25 years of experience in XML syndication, community building, and social networking, Mike is a frequent speaker at industry events and often quoted by media sources covering collaboration, social computing, and knowledge management. Mike blogs at http://blogs.gartner.com/mike-gotta/ Panelist - Laurence Hart, Director of Technology Solutions, Washington Consulting Panelist - Gregory Lloyd, President, Traction Software Panelist - Matt Wilkinson, VP of Product, Socialcast Panelist - Jonathan Nolen, Director of Developer Relations, Atlassian |
Customer Panel: Avoiding Defeat from the Jaws of Victory #e2conf-38
Wednesday, June 16
When enterprises engage in large-scale social computing implementations, a variety of critical requirements emerge that may not have been evident during departmental pilots or emergent skunkworks operations. Considerations around GRC, Identity, RM,Scalability, and Security may seem mundane or prosaic, but they are critical to long-term success. Learn how three large enterprises address these challenges. Add to calendar - Add to Google Calendar
Moderator - Tony Byrne, President, Real Story Group Tony Byrne is the President of the Real Story Group and oversees all of the technology streams and properties, which include CMS Watch, Enterprise Information Watch, and SharePoint Watch. In 2001, Tony founded CMS Watch as a vendor-independent analyst firm that evaluates content technologies and publishes research comparing different solutions head-to-head. Over time, CMS Watch evolved into a multi-channel research and advisory organization, spinning off similar product evaluation research in various areas of Enterprise Content Management. As a result of this natural evolution, in 2010, The Real Story Group became the parent company of CMS Watch and its sister entities, EI Watch and SharePoint Watch. Tony is the original author of The Real Story Group's Web Content Management research, a former journalist, and a 20-year technology industry veteran. Prior to 2001, he managed an engineering team at a systems integration firm. He now focuses his own research on Enterprise Community and Collaboration software, SharePoint, and Web Content Management. During the last decade, Tony has advised clients such as the US Dept. of the Treasury, the American Association of Retired Persons, MBC Television of Dubai, The Canadian Cancer Society, and The Seattle Children's Hospital. Panelist - John Walsh, Director Web Competence Centre, Mars Inc. Panelist - Tom Culler, Enterprise Technology - Research, Ford Motor Company Tom Culler is an Architect in the Enterprise Technology department at Ford Motor Company in Dearborn, Michigan. He has been in the IT industry for 20 years, starting as a Programmer/Analyst for UMI/ProQuest in Ann Arbor, Michigan. At Ford he has served in areas of System Administration, Engineering and Architecture. In his current position, he is responsible for IT trend analysis, research and proof of concept of promising technologies in the Collaboration and Search spaces, and working with business partners and management to get those technologies implemented globally for Ford. Tom is a graduate of Eastern Michigan University and resides in Clinton, Michigan. Panelist - Robert Maguire, Executive Director SBS, Enterprise Portal & Support Services, Merck Bob is responsible for the adoption of portal services and the implementation of an integrated support model, including self-assistance and contact centers, and for establishing new markets for collaboration, social networking and workspace solutions. Bob has developed and led teams and organizations to architect and deliver global solutions in support of research, drug development and regulatory compliance in the pharmaceutical industry for 22 years. He has developed and managed outsourcing engagements on- and off-shore as both a client and a consultant. Bob began his career at Merck in 1989, working in pre-clinical and clinical research. In 1998, he took a position as a senior manager in the pharmaceutical practice at Accenture, where for five years, he worked with various clients to deliver and support IT capabilities in the regulatory and drug development areas. From 2004 - 2005, he was vice president of Project & Program Management at First Genetic Trust (FGT), a provider of tools for genetic sample and data management. Bob managed the development of FGT's products by using a successful outsourcing strategy that included off-shore vendors. Bob rejoined Merck in 2005 as director, Research Information Systems Architecture and Security. Prior to joining SBS in October 2009, he held the position of senior director of Technology and Application Services, a global department that supports Merck Research Laboratories. Bob holds a bachelor's degree in biomedical computing from the Rochester Institute of Technology. Panelist - Julie LeMoine, VP, Advanced Collaboration, Fidelity Center For Applied Technology (FCAT) |
Joining E 2.0 Apps Together for Better Integration, Productivity and Measurement #e2conf-42
Thursday, June 17
Many companies have multiple E20 apps performing different tasks. This can lead to integration issues and an increasing time cost for individuals managing updates from various systems. This session will demonstrate how to join together systems to help individuals stay productive and give companies an integrated view of collective behaviour. Add to calendar - Add to Google Calendar
Speaker - Lee Bryant, Director, Headshift Lee Bryant is an on-line social communication specialist with a focus on knowledge development, and has a strong belief in the empowering potential of the Internet. In 1996, he co-founded one of the first successful online agencies to focus on building online knowledge communities, and In 2002, Lee and his team founded a new company, Headshift, to focus on the emerging area of social software. Since then, he has become a leading writer and practitioner in the field of augmented online social interaction, and Headshift is now at the forefront of the international social software sector, pioneering innovative business uses of social technology in the legal sector, professional services, corporates, government and the public sector. |
SharePoint 2010: Is It An All-Or-Nothing E2.0 Decision? #e2conf-46
Thursday, June 17
Microsoft’s release of SharePoint 2010 represents an across-the-board improvement in its effort to deliver social computing tools. However, organizations may have already invested in other social platforms for blogs, wikis, communities, and social networking. Should organizations revisit their decision to pass on Microsoft as an Enterprise 2.0 solution provider given the new release? What are the options moving forward for organizations using Jive, IBM, or other vendors? How do cloud/SaaS trends influence E2.0 decisions? What critical issues should strategists consider? This round-table panel of IT Industry Analysts will explore Microsoft’s latest release as well as the pro’s and con’s of social tools that extend, or provide an alternative solution to, SharePoint 2010. Add to calendar - Add to Google Calendar
Moderator - Mike Gotta, Principal Analyst, Gartner Mike Gotta is a principal analyst for the Collaboration and Content Strategies team at Gartner. He covers real-time collaboration (presence, IM, web conferencing), unified communications, social software and networking, and organizational strategies related to improving collaboration. Prior to joining Burton Group, Mike performed duties as an IT analyst advising Global 2000 companies and held positions as application architect, enterprise technology services, emerging technologies, product management, and developer at Aetna. With 25 years of experience in XML syndication, community building, and social networking, Mike is a frequent speaker at industry events and often quoted by media sources covering collaboration, social computing, and knowledge management. Mike blogs at http://blogs.gartner.com/mike-gotta/ Panelist - Larry Cannell, Analyst, Collaboration and Content Strategies, Gartner Larry Cannell is an analyst in the Collaboration and Content Strategies team at Gartner. He covers enterprise and desktop search in addition to open source collaboration, communication and content solutions. Prior to joining Burton Group, Larry was the workstream lead for collaboration and business intelligence (BI) research for Ford Motor Company’s advanced IT group. At Ford, Larry was developing an Enterprise 2.0 vision for the company and was previously a program manager of collaborative solutions. With 20 years of industry experience, Larry is an active member of the Enterprise 2.0 Conference Advisory Board. Larry blogs at http://blogs.gartner.com/larry-cannell/ Panelist - Irwin Lazar, Vice President Communications & Collaboration Research, Nemertes Research Irwin Lazar is the Vice President for Communications and Collaboration Research at Nemertes Research, where he develops and manages research projects, develops cost models, conducts strategic seminars and advises clients. Mr. Lazar is responsible for benchmarking the adoption and use of emerging technologies in the enterprise in areas including VOIP, unified communications, video conferencing, social computing, collaboration and advanced network services. A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, Mr. Lazar is a columnist for No Jitter and Enterprise2Blog. He is a frequent resource for the business and trade press. and is regular speaker at events such as VoiceCon, and Enterprise 2.0. Mr. Lazar serves as the conference director for FutureNet (formerly MPLScon), and is on the advisory board for the Enterprise 2.0 conference. Panelist - Vanessa Alvarez, Industry Analyst, Enterprise Infrastructure, Frost & Sullivan Vanessa Alvarez is an Industry Analyst with the Frost & Sullivan North America Information, Communications, and Technology Practice. She focuses on monitoring and analyzing emerging trends, technologies and market dynamics in the area of unified communications market in North America. Since joining Frost & Sullivan in November 2008, Alvarez is specializing in unified communications, and overall enterprise IP communications and applications. Prior to this, Alvarez was an analyst at Yankee Group, where she focused on the impact of IP communications and examined the market drivers, inhibitors and economic justification for the deployment of IP communications and applications in the enterprise. She brings with her an in-depth understanding of enterprise communications deployments in the enterprise, the organizational and behavioral challenges facing enterprises, vendor go-to-market strategies, competitive intelligence, and project management. Alvarez has received acclaim for her research through articles and quotes published in Network World, IT Week, TechTarget, Processor Magazine, and Reuters. She holds a BA in Political Science from Rhode Island College and is fluent in Spanish. |
| Tackling Enterprise 2.0 Business Challenges |
Can Enterprise 2.0 Crack Through the KM Culture Barrier #e2conf-9
Tuesday, June 15
Culture is a major component of KM. Lack of adequate culture and high barriers to adoption are the root cause of many KM failures. Enterprise 2.0 on the other hand promises to provide low barrier and organic approaches to knowledge capture, and embraces the open and transparent culture of Web 2.0. Is Enterprise 2.0 the salvation of KM or do cultural and adoption issues still loom? More importantly, is the functionality provided by these tools mature and robust enough to qualify as knowledge management, or only simple collaboration. This talk looks at the critical intersection of Enterprise 2.0 and KM, and asks the critical question – can E20 crack the KM culture and adoption barrier. Add to calendar - Add to Google Calendar
Speaker - Carl Frappaolo, Co-Founder and Principal, Information Architected, Inc. Carl Frappaolo is a co-founder and principal with Information Architected. He has over 25 years experience working with a broad array of business solutions including knowledge and content management, information architecture, taxonomies, portals, search engines, Enterprise 2.0, collaboration, innovation management, document management, workflow, business process management (BPM), records management and imaging strategies. Valued for his technical, practical and marketing expertise, he has consulted with a variety of organizations spanning multiple industries. |
Strategically Flexible - Avoiding the Silo Trap of E2.0 #e2conf-50
Wednesday, June 16
It is now 4 years into the Enterprise 2.0 movement, 7 years into Enterprise Wikis, and 20 years since the birth of HTML and the web. Organizations have never had as much potential flexibility for collaboration, content, search and process tools to be used with their employees, partners, suppliers and customers - but even though core beliefs at the heart of Enterprise 2.0 are in the power of transparency and loosely coupled services, most organizations have blown themselves to bits through extremely DIS-integrated E2.0 (and prior era) solutions.
If you're headed down the path of a microblogging platform from one vendor, a wiki from another, a mashup platform from yet another, a community site from another, and a search engine from yet another - save yourself the time, money and resources BEFORE you commit a single cent, and set yourself up for faster, better and cheaper STRATEGIC flexibility. Or be ready to watch your competition/market fly by while you're busy playing Enterprise 2.0 Twister with a dozen, non-integrated, siloed solutions, and the fiefdoms that come with them.
If you've fallen into this trap already - how do you get out? and without breaking the bank, or getting fired?
Let's talk best AND worst practices - and how to balance the pragmatic and simple, with the need for a strategy that converge and unify your Enterprise 2.0 investments before it's too late.
Add to calendar - Add to Google Calendar
Speaker - Dan Keldsen, Principal, Information Architected Dan Keldsen is a co-founder and principal with Information Architected. Prior to forming Information Architected, Mr. Keldsen was Director and co-founder of the Market Intelligence unit of AIIM International (2007-2008). Prior to joining AIIM, Mr. Keldsen was with Delphi Group as a Senior Analyst, Consultant, and Chief Technology Officer (1994-2004) until its acquisition by Perot Systems (2004-2007). His role while at Delphi Group was to evaluate and implement new technologies to streamline efforts in fulfilling client and employee information and technology needs, while also working directly with clients via consulting, analysis, research and education, for both buyers and suppliers of information management systems. Mr. Keldsen’s experience is based broadly and deeply around innovation management and Enterprise 2.0/Web 2.0 topics – built on the unstructured and semi-structured content-based enterprise concepts such as Information Architecture, Taxonomy (Organization and Management of Information), Search, Semantics, Navigation, Enterprise Content Management, Web Content Management, and Portals. Mr. Keldsen graduated Cum Laude from Berklee College of Music (Boston) with a Dual BFA in Music Synthesis Production and Songwriting. He holds a SANS GSEC certification and was on the advisory Board for the SANS GSEC program for two years. He is also a Member of the Usability Professionals’ Association (UPA) and The Information Architecture Institute. His professional blog, and burgeoning podcast archive is BizTechTalk, and you can join his networks at LinkedIn and Facebook to continue the discussion. |
Establishing ROI for Enterprise 2.0 - Imperative or Irrelevant? #e2conf-43
Wednesday, June 16
CIO surveys show that Enterprise 2.0 technologies are high on Enterprise IT priorities. However, a recent survey of CIOs by the 2.0 Adoption Council shows that over 80% of CIOs have not been able to establish an ROI for E2.0 technologies. This is reflected in the widely varying pricing models of most E2.0 vendors, ranging from $3 per user to 100's of thousands of dollars for enterprise licenses. Value based pricing for E2.0 software requires a clear ROI measure. Contrast that with existing spend on E1.0 technologies in the enterprise, where clear value is reflected in healthy IT budgets. However, many E2.0 vendors avoid the "ROI" topic. Why the dissonance? Moderator Dion Hinchcliffe (ZDnet's Enterprise Web 2.0 Blog) and panel submitter Jitendra Kavathekar CEO of Twiki, Inc, put together a power house panel to discuss this important topic. Add to calendar - Add to Google Calendar
Moderator - Dion Hinchcliffe, Senior Vice President, Dachis Group Panelist - Jitendra Kavathekar, President and CEO, Twiki, Inc. Jitendra Kavathekar, a technology executive with an entrepreneurial spirit, brings over 20 years of leadership and management experience from innovative and execution orientated companies.His background spans early stage startups to large multi-billion dollar businesses and brings domain expertise in the SaaS based enterprise collaboration software, mobile internet, embedded systems, wireless systems, and web based analytics. Jitendra is President and CEO of Twiki, Inc a leading vendor of collaboration software for the enterprise, with and estimated 60.000 open source installations across companies, universities,and government agencies in 130 languages. He is currently executing a transition of the business from a commercial open source vendor to a provider of next generation team portals in the cloud. Under his leadership, Twiki has grown annual revenues by over 50%, forged key strategic partnerships in commercial and government, and raised Twiki’s leadership profile into a thought leader within the emerging Enterprise 2.0 industry.Prior to Twiki, Jitendra served as Vice President with Yahoo!, responsible for the business,technology strategy, and execution for Yahoo! Web Analytics. The Analytics Saas is a key foundational element to monetizing advertiser, publisher, and user revenue streams. He also served as the Managing Director of Yahoo!’s Hungary technical operations. Prior to Yahoo, Jitendra executed a turn-around and led the technology organization for Motorola’s mobile web services platform SCREEN3, resulting in 16 new operators going live with 6M enabled handsets over a span of 6 quarters while driving the adoption of next generation push protocols within the OMA standards body. Jitendra’s start up experiences include leadership roles with Devicescape, Inc. (a leading supplier of WiFi Networking software and services, funded by top tier investors) and Pixo Inc (mobile web services platform provider, acquired by Sun Microsystems). He has formed and led Palm’s software core technologies function for the Zire and Tungsten PDA lines. Finally, his early technical and management roles were with Hewlett Packard spanning printer firmware, embedded Java VM platforms, and implementation of the industry’s first xHTML micro browser.He is an advisor to startups, EIR-Alum at PnP, and frequent guest speaker, lecturer, and panelist. Jitendra holds an MS and BS in Computer Science from the University of Wisconsin-Milwaukee where he is a distinguished alum (2007). An Honorary Doctorate of Philosophy degree was conferred upon Jitendra for his keynote speech during the 2009 commencement ceremonies at International Technological University. Previous conferees include Nobelaureates Edward Teller,Steven Chu, Yuan T. Lee, fmr Secretary of Defence William Perry, among other distinguished keynote speakers. Jitendra lives with his family in foothills of Silicon Valley. Hobbies include golf, books, and travel. Panelist - Carol Rozwell, Distinguished VP and Analyst, Gartner Carol Rozwell is a vice president and distinguished analyst on Gartner's Social Software and Collaboration team. Ms. Rozwell explores the dynamics of collaboration including social networks, communities and innovation. Prior to her current assignment, Ms. Rozwell focused her research on technology and standards for R&D productivity in the pharmaceutical industry. She joined Gartner during the e-business frenzy and helped clients electrify their business processes. She brings to her role extensive practical experience as an implementer of buy-side and sell-side e-commerce systems that is augmented by positions in marketing, consulting and strategic alliance management. Panelist - J.B. Holston, CEO & President, NewsGator Technologies, Inc JB Holston joined NewsGator as CEO and President in 2004 - and for those of you who might not know JB, he's also the Chief Knowledge Officer. Thanks to incredible leadership and continued innovation, NewsGator is the pre-eminent provider of social business computing software - with a 2.5 million user install base across 350 Global 2000 enterprise customers, civilian agencies and DoD entities. Over the last two decades, JB has led a wide range of technology and media enterprises to success. As President of Ziff Davis International, Holston managed operations across more than 100 countries and launched Yahoo! Europe. He was part of the senior management team that led the successful LBO of ZD by Forstmann, Little, and subsequent sale to Softbank. Holston's career has included senior roles with GE and NBC, including a strategic post on Jack Welch's staff. He holds a BA and MBA from Stanford. Panelist - Ron Lee, CEO, WiiKNO |
| Use Search to Tame Complexity and Discover Opportunity |
New Approaches to Breaking Down Information Silos #e2conf-10
Tuesday, June 15
Today’s technology silos are preventing companies from distilling the information they need to better understand their customers, reduce risk, and discover opportunity. Attivio CTO Sid Probstein will discuss an advanced, yet simpler, approach to consolidating and exploring information from the multitude of sources that are overloading enterprises. While inheriting the best of search and delivering advanced analytics, this approach breaks down technical barriers that inhibit information flow enabling employees to find patterns and generate insight. Add to calendar - Add to Google Calendar
Speaker - Sid Probstein, CTO, Attivio Sid Probstein is the Chief Technology Officer at Attivio, Inc. He is responsible for product and technology strategy and implementation. He has over 15 years of experience in managing R&D organizations and delivering high-value enterprise software and solutions. Previously, he was the Vice President- Technology in the Office of the CTO at Fast Search & Transfer, where he was responsible for developed next-generation search, text mining and multimedia capabilities; Vice President- Engineering at Northern Light Technology, where he was responsible for production of the first enterprise version of the search engine; Director of Software Engineering at Freemark Communications, where he helped implement the first "free" email service; and a Principal Architect/System Manager at John Hancock Financial Services, where the integrated sales illustration and client management system he designed was featured as a Microsoft Solution in Action in 1994. |
Search is Necessary but Not Sufficient #e2conf-20
Tuesday, June 15
Search is about finding what you're looking for. Text analytics is the science of telling you what is there to be found. Search without text analytics is a process guided only by what you already know, great for finding things like directions or getting a phone number; but not very good for discovering new avenues of inquiry. Spend some time with Jeff where he will show you the power of search when married with text analytics technology, it will open your eyes to the blindness of search. Add to calendar - Add to Google Calendar
Speaker - Jeff Catlin, CEO, Lexalytics Jeff Catlin has over 15 years of experience in the fields of search, classification and text analytics products and services. He has held technical, managerial and senior management positions within a variety of companies including Thomson Financial and Sovereign Hill Software. Prior to the formation of Lexalytics, Jeff acted as the General Manager for the unstructured data group of LightSpeed Software where he was responsible for sales, marketing and development efforts for the Knowledge Appliance and iFocus products. Prior to joining LightSpeed, he was co-owner of PleasantStreet Technologies which produced a news-filtering product. Jeff graduated from UMass Amherst with a degree in Electrical Engineering in 1987. |
Using Chaos Theory Principals to Overcome Information Overload within the Enterprise and on the Web #e2conf-31
Wednesday, June 16
With the addition of social media to the already increasing amount of Web content, companies are spending more resources trying to make sense of what is happening. In addition, the connections between formal, informal, structured and unstructured information are becoming more difficult to establish. It may only get worse with the advent of auto-generated content and other content "farms." In this session we will explore and discuss how the application of chaos theory to this issue can help break the silos of information and allow the emergence of meaningful awareness for better decision making. This new paradigm moves beyond Page Rank to reduce the impact of traditional SEO techniques that can elevate low quality content. We will look at how the visualization of connections between content related to a particular theme can reveal new relationships and help with the discovery and awareness of trends, both anticipated and unanticipated. Add to calendar - Add to Google Calendar
Speaker - Bill Ives, VP of Social Media, Darwin Ecosystem LLC Bill has served for over 25 years in leadership positions as a consultant in learning, knowledge management, other business applications of emerging technologies, and most recently is helping firms with social media such as blogs and Twitter. He is also leading the soclal media efforts at Darwin Ecosystems. Prior to his current roles, Bill led the Accenture Knowledge Management/Portals client practice. He obtained his Ph. D. in Educational Psychology from the University of Toronto. Bill can be reached at his own blog, Portals and KM and through Twitter @billives. Speaker - Thierry Hubert, CEO, Darwin Ecosystem LLC Thierry has over 20 years experience in Knowledge Management, Collaboration Technologies and online Social Networks. He is the co-founder of Darwin Ecosystem, a company currently building a next generation awareness engine based on emergence ranking from chaos theory principles. While working for Price Waterhouse, Lotus Development Corporation and IBM, he helped create and pioneer some of the first recognized collaborative, knowledge management and enterprise 2.0 solutions for Fortune 500 companies. His experience and passion for solving information consumption overload, in the increasingly chaotic and unstructured Web 2.0 communication flow, has lead him to embrace the chaos theory as a foundation for awareness, discovery and serendipity. |



























