Track Chair:Enterprise 2.0 tools are meant to increase productivity, improve communications and enhance collaboration among employees, customers, vendors and suppliers, These tools must also enforce business rules, meet both internal and external compliance requirements, ensure the security of sensitive data, and the privacy of customer information. Just a couple of years ago the ability of an organization in a regulated industry to adopt enterprise social software AND remain compliant was openly questioned. Are those questions still relevant in today's enterprise, or does their widespread usage and inherent business benefits outweigh the compliance risks they create?
The Governance, Risk and Compliance track will show you the tools and capabilities needed to effectively monitor, log and filter communication with internal and external social networking platforms to limit data loss, be prepared for eDiscovery, and achieve compliance. And while the technology obviously matters, the people aspect of compliance cannot be ignored. This track will also address whether your security and ability to meet compliance requirements depends more on the people entrusted with your sensitive data than the processes and technologies which surround it.
| Tuesday, June 21 | |
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| Wednesday, June 22 | |
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The promise of Enterprise 2.0 agility quickly comes up against the realities of Governance, Regulation and Compliance in many organizations. Understanding how to walk this fine line is vital for today’s business leader. Join this session for an executive-level view on ways to satisfy the regulatory & compliance gods while leading incentives and governance in your business. Moderator - Oliver Marks, Founding Partner, Sovos Group  Oliver Marks brings seasoned consulting guidance to companies on the effective planning of collaboration strategy, tactics, technology decisions, change management and roll out. With extensive senior management practical experience in international enterprise collaboration, Oliver previously managed the Sony WorldWide collaboration extranet, and has worked with the American Management Association, Sun, Docent/SumTotal Systems, Harvard Business School and McKinsey & Company on major initiatives around knowledge transfer and change management. Oliver has worked on Asian, European and American global enterprise collaboration initiatives and writes the ZDNet 'Collaboration 2.0' blog. Contact Oliver on Twitter @olivermarks or by email here Panelist - Dr. Steve Elmore, Business Architect, Collaboration, Appirio  Dr. Steve Elmore is Business Architect for Collaboration at Appirio and develops organizational blueprints for the launch of collaborative initiatives. At Cisco and Moxie Software he led and evangelized the development of collaborative change initiatives and new technologies. Steve serves on the faculties of University of Phoenix and Grand Canyon University and sits on the board of the Central Texas SPCA. In addition to a Doctor of Business Administration, Steve holds an MBA in Global Management and a BS in Business Management. Steve has been published in the Journal of Leadership Studies, co-authored with best-selling business writer Don Tapscott, and is a regular conference speaker. Steve is a decorated US Air Force veteran and served in Desert Storm, and has broad Fortune 500 experience. Panelist - Megan Murray, Director of Collaboration Strategy, Moxie Software  Megan Murray is a pioneering Enterprise 2.0 practitioner. She joined Moxie Software as Director of Collaboration Strategy after more than a decade with Booz Allen Hamilton where she focused on emerging technologies, collaborative strategies and Enterprise 2.0. Megan served as Community Manager and Project Coordinator for Booz Allen’s award winning Hello.bah.com. She brings extensive experience in collaboration strategy, community management, and enterprise social governance. She sits on the Advisory Board of the Community BackChannel, is a member of The Community Roundtable, was a charter member of the 2.0 Adoption Council (now the Social Business Council), and speaks frequently on Enterprise Adoption, Community Management, Governance and Education. Panelist - Ingrid Stabb, HarperCollins Author on Personality Types and Director, Marketing Programs, Saba  Ingrid Stabb, co-author of “The Career Within You,” is the leading expert on the application of the Enneagram personality strengths-typing system to talent management and career development. The Japanese and Korean versions of her book come out in August 2011. Ingrid holds an MBA from Yale and a BA from Columbia. Her management career includes being named among the Top 100 Most Desired Mentors for Gen Y in 2011, serving on the founding management team of Score Learning Corporation and winning the E*TRADE President’s Award for product development. Ingrid is Director of Collaboration Marketing Programs at Saba. | |
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Like many large organizations, Cisco’s social media journey has evolved from separate efforts across business units into a cohesive enterprise-wide strategy. The foundation for success has been incorporating social media into our code of ethics and IT policies. This non-technical session provides attendees with insight into Cisco’s social media handbook, and an understanding of the benefits gained from implementing different governance practices, as well as the potential risk factors associated with social media. A “handbook” discussion will also enable attendees to apply preferred practices discussed within their own organization, with a selection of proven exemplars as the take-away. Speaker - Christopher Burgess, Senior Security Advisor, Cisco  Christopher Burgess is a senior security advisor to the chief security officer of Cisco®, where he focuses on intellectual property strategies. Additionally, Christopher leads the Global Investigative Support team, providing forensic support to the enterprise and the Global Threat Analysis team providing geopolitical, economic and security analysis team from within the Corporate Security Programs Office. Prior to joining Cisco, Christopher served as a senior national security executive for more than 30 years. He lived and worked in South Asia, Southeast Asia, the Middle East, Central Europe, and Latin America where he acquired a deep understanding of the people, cultures, and business practices of these respective areas. | |
| Thursday, June 23 | |
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Social media presents enterprises with a wide array of risks, such as those relating to privacy, security, and IP. This session will explore best practices, including development and use of social media policies, to help manage risk and maximize benefits associated with social tools. Speaker - John Pavolotsky, Of Counsel, Greenberg Traurig  John Pavolotsky is a member of the firm’s Intellectual Property and Technology practice group. John’s practice focuses on technology transactions and other intellectual property matters. Prior to joining GT, John was Corporate Counsel of SugarCRM Inc. and General Counsel of Fourth Dimension Software. Prior to earning his law degree, John worked as a Research Associate at the University of California, San Francisco. John’s industry experience includes travel automation, customer relationship management, commercial open source, and pharmaceutical research. | |
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Congratulations - you are a new community manager! But what does that mean? Where do you start? What are the fundamentals for success? Bring your questions to this fast-paced, interactive session. Hear first-hand stories about the thrill of victory and how to avoid the agony of defeat. Attendees will learn about important drivers for community success including:
Speaker - Trisha Liu, Enterprise Community Manager, ArcSight, an HP company  Trisha Liu's passion is building thriving communities, and sharing what works and what doesn't with people like her. She is the Enterprise Community Manager at ArcSight, an HP company, responsible for the overall health, growth and maintenance of Protect 724, the ArcSight customer community, and iROCK, the ArcSight employee community. A typical day for Trisha includes setting and advising on community strategy; driving adoption and engagement campaigns; training end users; mentoring community managers; managing content; executing on system settings and site design. Trisha earned her BA in Sociology from Stanford University. | |
Get in-depth education in full day workshops on Monday before the conference.
| Monday, June 20 | |
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Business leaders understand the benefits of Enterprise 2.0 technologies and best practices and are eager to formulate and execute their strategy. But the people driving these initiatives are quickly faced with the often harsh realities of today’s risk-averse business climate. The adoption of Enterprise 2.0 concepts and technologies becomes an organizational journey that requires blazing new trails with respect to compliance, privacy, and security requirements. But once an organization realizes that compliance, privacy, and security requirements and expectations are a journey, not a project, they can begin to transform themselves to quickly embrace new capabilities and technologies faster, while still meeting the expectations and needs of their constituencies. Transforming the traditional default-deny culture to an embrace and educate one, and changing the perspective from addressing compliance, privacy and security individually to a more holistic view of information risk management is the first step in the journey. This workshop will help attendees understand the leading practices in navigating the journey of compliance, privacy, and security by providing knowledge and insights from industry thought leaders as well as practitioners who are actively taking part in the journey at different stages. This workshop will also use case studies to help attendees identify how organizations have been successful and learn from their challenges. Instructor - John Pironti, President, IP Architects, LLC  John P. Pironti is the President of IP Architects, LLC. He has designed and implemented enterprise wide electronic business solutions, information security and risk management strategy and programs, enterprise resiliency capabilities, and threat and vulnerability management solutions for key customers in a range of industries, including financial services, insurance, energy, government, hospitality, aerospace, healthcare, pharmaceuticals, media and entertainment, and information technology on a global scale. Mr. Pironti has a number of industry certifications including Certified in the Governance of Enterprise IT (CGEIT), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified in Risk and Information System Control (CRISC), Information Systems Security Architecture Professional and (ISSAP) and Information Systems Security Management Professional (ISSMP). Mr. Pironti frequently provides briefings and acts as a trusted advisor to senior leaders of numerous organizations on information security and risk management and compliance topics and is also a member of a number of technical advisory boards for technology and services firms. He is also a published author and writer, highly quoted and often interviewed by global media, and an award winning frequent speaker on electronic business and information security and risk management topics at domestic and international industry conferences. Speaker - Josh Corman, Research Director, Enterprise Security Practice, The 451 Group  Joshua Corman is the Research Director of Security for The 451 Group - a leading analyst firm focussed on the business of IT innovation. Corman is a candid, strategic thinker and a highly coveted speaker who has spoken at leading industry events such as RSA, Interop, ISACA, and SANS. His efforts to educate and challenge the industry recently led NetworkWorld magazine to recognize Corman as a top 10 Influencer of IT for 2009. Panelist - Kerry Cole, CISA, CGEIT, CRISC, Director, IT Compliance, Ricoh Americas Corporation  Kerry Cole is a Director in the Information Technology group of Ricoh America's Corporation, the world's number one manufacturer of copiers and document management solutions that enable customers to improve document workflow and increase efficiency. She is responsible for Ricoh’s IT Risk Management and Compliance program focusing on ensuring Ricoh’s IT processes meet information security, governance and compliance requirements. She is also responsible for Ricoh’s Business Continuity Management program; participates in company initiatives such as records retention and policy development; and advises the organization on IT and information risk-related topics. In her 21 years with the company she has held IT leadership positions in a variety of areas including Enterprise Project Management and Business Intelligence. Panelist - Bill Brown, SVP, Global Compliance Process, Iron Mountain Incorporated  Bill Brown serves as SVP, Global Compliance Process and interim Head of Information Security where he is developing a risk-based information security program and optimizing adherence to global compliance standards by combining compliance requirements and building synergistic solutions. Previously, Brown served as Iron Mountain’s chief information officer and oversaw the company's deployment of information technology to serve critical business objectives; with overall responsibility for core systems development, computing services and service provisioning for Iron Mountain customers. Panelist - Bob Rudis, Director, Enterprise Security, Liberty Mutual Panelist - Andy Ellis, Senior Director of Information Security, Akamai Technologies  Andy Ellis serves as Akamai's Senior Director of Information Security and Chief Security Architect, responsible for overseeing the security architecture of the company's massive, globally distributed network as well as setting the strategic security direction of its offerings and managing the Information Security organization at Akamai. | |
Social media (Twitter, LinkedIn) and enterprise social networking solutions (profiles, activity streams, social analytics) can deliver compelling business value. However, benefits do not come without risks. This panel discussion with experts and practitioners will provide insight as to the policy, governance, and security issues warranted to mitigate risks.
Mike Gotta is a senior technology solution manager at Cisco responsible for Enterprise Social Software. Prior to joining Cisco, Mike held the position of Research VP at Gartner. Prior to Gartner, he was an industry analyst at Burton Group and Meta Group. Mr. Gotta has 30 years of experience in the IT industry and was an industry analyst for 14 years covering the architectural, application, and organizational aspects of collaboration and social computing. While at Burton Group, Mike lead a 2008 groundbreaking field research study on enterprise social networking. He has published hundreds of articles on collaboration and social computing. At Cisco, he maintains an active research agenda on a variety of topics related to social networks. Mike is a recognized subject-matter expert and a frequent speaker at industry events. Mr. Gotta began his career at Aetna. He has a B.A. in economics from Western New England College and is currently pursuing an MA in New Media Studies at The New School.
Julie is a technology and business leader in collaboration, Information Security and Internet-based solutions. She has over 25 years of experience defining and designing “first -time ever” Internet collaboration and Security protocols, products, and services to the Financial Industry, Military & Intelligence Agencies, and Fortune 100 companies. Julie was named a Top 10 Woman to Watch in Technology and Science in New England by Mass High Tech and MIT in 2004, and was formerly Simmon’s Entrepreneur in Residence. Her 25 years have focused on innovation and harnessing advanced technology to keep medium to large enterprises/organizations to advance their leadership positions. In the past 4 years, she created and led the Center for Applied Collaboration at Fidelity Investments’ technology think tank. She helped lead the company’s internal and customer facing social computing efforts. She also led the company’s work in advanced collaboration strategy and POC/Pilots including immersive collaboration, augmented reality, social gaming, and other areas. She is considered a thought leader in the area of applied patterns and models for enterprise harness of collaboration with employees and customers and an expert in advancing innovation around emerging trends for the firms she supports. Prior to her work for Fidelity Investments, Julie held several C-level positions, was a serial entrepreneur and worked for over 10-years at the MITRE Corporation where her work spanned from the invention of early security protocols for the Arpanet/Internet that most firewalls and IP packet filtering products use today to being the security architect for the largest secure Intranet built to date that supported multi-media and interactive video to work on the space shuttle systems for NASA.
Julie is the co-author of the upcoming book, Social Insides, a by practitioners for practitioners book that highlights the best harnessing techniques for social computing for today’s enterprises today. Her work with immersive collaboration is summarized in the 5-minute video location inconsequence.
Doug is the Chief Compliance Officer at a Beacon Capital Partners, LLC, a real estate private equity firm, where he focuses on regulatory compliance, ethics and privacy issues. He blogs about these topics at Compliance Building.com. Before joining Beacon Capital, Doug was a senior real estate and knowledge management attorney at the law firm of Goodwin Procter LLP.
Stew leads the Knowledge Management initiatives for The Aerospace Corporation; a 4000 employee Federally Funded Research and Development Center headquartered in Los Angeles, CA. He has initiated multiple strategic initiatives addressing workforce collaboration and knowledge stewardship as well as ongoing technology innovation with current focus on mobile (tablet) computing and collaboration.
Stew initiated corporate blogs, wikis (a corppedia and early stage social platforms in 2005
before the buzz. Today that mix of information technology is morphing again as the emphasis on social computing intersects with increasingly demanding enterprise security requirements and ongoing concerns surrounding attention management within the enterprise.
Stew has worked for The Aerospace Corporation for more than 20 years and with prior affiliations with Ford Aerospace, SAIC, Cap Gemini Ernst & Young, and a number of dot-com startups, he has a total of 30 years experience in product development, project management, and consulting of modern information technology solutions. He also maintains an active research position at the University of California Irvine’s Bren School of Information and Computer Science. Stew has a B.S. in Electro-Optical Sciences and a M.S. in Computer Systems Engineering from The University of Houston.
Social Media Program Manager for Medtronic, world's largest medical device manufacturer, McGann has spent the past year establishing, promoting and monitoring the safe and effective use of social media within the [global] company. Working with various corporate leaders, international legal and regulatory advisors, and business unit marketers, McGann has already changed the "social culture" of Medtronic.
For the ten years previous to her employment at Medtronic (March 2010), McGann was Owner and President of a successful, award-winning full-service interactive agency in St. Paul, Minnesota. Always aware of the rhythms of new medias, McGann has built a career on building businesses and/or [Fortune] revenues parallel to managing the tactical implementation choices. As Medtronic pushes further into new markets, McGann is thoroughly enjoying the global nuances of social media.