Sponsored Sessions
| Tuesday, June 21 | |
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![]() As Social Business becomes a strategic priority for more businesses, regardless of size, they are looking for the best approach to reap the business benefits. While workforce optimization, process innovation and deeper customer engagements are widely touted as popular entry points, the value lies in the quantitative outcomes. Collaboration, analytics and insight create the perfect combination to unleash the greater value and harness the energy generated by the multitude of social interactions and scores of structured and unstructured data generated daily. While the paradigm evolves from business to business down to peer to peer, simply connecting people isn't enough. True social businesses generate insights from their social data. Alistair Rennie will discuss the means to achieve better business insight with improved social listening tools, social integration with business process management, and new social business consulting services. Speaker - Alistair Rennie, General Manager, Lotus Software and Collaboration Solutions, IBM Software Group Alistair Rennie is General Manager, Lotus Software and Collaboration Solutions, IBM Software Group. Mr. Rennie was appointed to this position in January, 2010. As general manager, Mr. Rennie has oversight for an extensive portfolio of collaboration tools designed to empower people to be more effective, responsive and innovative within the context of the work they do. This portfolio includes Lotus Software, software that enables businesses to communicate, collaborate and increase productivity, and WebSphere Portal, software that enables organizations to design their Web experience with personalized applications. He is a member of the IBM Integration and Values team, a select group of executives who provide leadership across IBM on various business and strategic issues. Mr. Rennie is also IBM Senior State Executive for Massachusetts, providing leadership for IBM in the community statewide. | |
Integrating The Workforce Experience: Six Steps To Sustainable Business Value - Sponsored by Cisco (Location: Room 310)![]() Much of the end-user value proposition behind “Enterprise 2.0” is an integrated, contextually-aware experience that enables people to spend less time shifting between technology silos, and more time collaborating and getting work done. While it’s certainly not easy, the technology part of the equation is pretty straightforward and well understood. What comes before and after the technology deployment, however, poses unprecedented challenges that business leaders are turning to IT and Corporate Communications departments to manage. How do organizations effectively build a vision and roadmap for their journeys to Enterprise 2.0? What success factors and metrics should they use to steer their efforts in the right direction? How do they drive adoption, change management, and effective governance throughout the experience? And, most of all, how do they ensure these initiatives translate to sustainable and measurable business value? Join Sheila Jordan, VP of IT, who is responsible for driving the technology, process, and cultural transformations behind Cisco’s Integrated Workforce Experience. She will share best practices and lessons learned in the context of six critical steps that can help organizations on their own journeys to Enterprise 2.0. Speaker - Sheila Jordan, Vice President, Communication and Collaboration IT, Cisco She holds a Bachelor of Arts degree in accounting from Central Florida State University and an MBA from Florida Institute of Technology. | |
Organizations want to innovate better, faster, and more often than in the past. How does the introduction of Enterprise 2.0 tools change the way companies think about and practice innovation? Hear from experienced practitioners, from companies such as Electronic Arts and Kraft, on what really works in an ever changing world. Speaker - Simon Floyd, Microsoft | |
![]() If you are an innovator or a change agent in your organization, this practical discussion is for you. The session starts with a case study and moves to an in-depth discussion on making innovation succeed and building tomorrow’s enterprise. In this session you will gain hands-on, practical tips from our hugely experienced panel on how to boldly lead change and make results happen. Speaker - Bryce Williams, Social Media Consultant - IT, Eli Lilly Bryce is an IT Social Collaboration Consultant with Eli Lilly and Company, responsible for implementation, adoption and business consulting of social collaboration capabilities within the enterprise. Bryce has accelerated Lilly's journey toward a more transparent information culture via demonstration, an early adopter pilot, the introduction of new enterprise-wide capabilities and the integration of key business activities into open collaboration environments. Bryce has over 12 years of IT Business Consultant / Project Management experience at Lilly. He is also is a member of The 2.0 Adoption Council and The Community Backchannel. Bryce has a B.S. in Systems Analysis from Miami University and an MBA (Leadership special focus) from Butler University. Panelist - Dhiraj Mukherjee, Industry Principal, Digital Engagement Strategy, Infosys Dhiraj Mukherjee leads the Strategy and Adoption practice for iEngage Digital Consumer Platform team, based in London. At Infosys, he has advised major iEngage clients on social media marketing, employee engagement and iEngage platform adoption. Dhiraj has worked with clients in a number of industries including financial services, pharmaceuticals, consumer goods, and manufacturing. Prior to Infosys, he was Digital Director at Bauer Media where he led the Innovation team in building and launching social media products. He was previously co-founder and Director of Shazam Entertainment, a mobile music identification service which has over 75 million users worldwide. Dhiraj has 12 years of experience in the digital space, and has a BA in Mathematical Economics from Dartmouth College and an MBA from Stanford Business School. Panelist - Kevin Jones, Social Media & Network Strategist/Manager, NASA/MSFC Kevin D. Jones came to the Enterprise 2.0 from the Performance Improvement and Learning professions. Understanding the potential of E2.0 in these fields, his focus over the last few years has been to use social and collaborative technology to increase employee performance. Panelist - Michelle Lavoie, Enterprise Social Media Manager, EMC Michelle is a ten-year employee of EMC Corporation, with many years spent in Education Services. Her most recent role as Enterprise Community Manager affords her the opportunity to serve more than 29,000 registered users of EMC’s internal social networking space, EMC|ONE. Her support ranges from education, engagement, functionality, and ongoing strategy development and implementation. Michelle has a Master’s Degree from the State University of New York, and is an artist as well as a Mom and a grandmother. | |
| Wednesday, June 22 | |
![]() The 2020 Workplace interactive speaking event will include a presentation of findings from three years of research into the significant market, demographic, and technology shifts that will affect the workplace over the coming years. Based on surveys of 2200 working professionals and 300 heads of human resources, the presentation will focus on practical ways that organizations can prepare now to get ready for changes such as: * By 2014, 47% of the workplace will be Millennials, those people born after 1977 * Over 1 billion people are estimated to be active on social networks * Emerging economic powerhouse countries are attracting talent from anywhere in the world, making local talent more and more scarce * There are more grandparents in the workplace today than grandchildren, for the first time in history, leading to an increasingly age-diverse workplace Based on the bestselling book The 2020 Workplace: How Innovative Companies Attract, Develop, and Keep Tomorrow's Employees Today, the presentation will cover practical examples of practices and systems companies have used to prepare for the coming changes. Speaker - Dr. Karie Willyerd, VP of Learning and Social Adoption, SuccessFactors Dr. Karie Willyerd, VP of Learning and Social Adoption at SuccessFactors, founder and CEO of Jambok, and former CLO of Sun Microsystems. She is the co-author The 2020 Workplace: How Innovative Companies Attract, Develop & Keep Tomorrow’s Employees Today (HarperCollins, May, 2010). Karie has won over 30 awards in the past three years for implementing innovations in corporate learning, includingthree for New Hire programs. While CLO of Sun Microsystems, her learning department was ranked Number 1 by ASTD. Along with Meister, she wrote a May 2010 Harvard Business Review article on Mentoring Millennials and is a regular blogger for Harvard Business Willyerd holds a bachelor’s from Texas Christian University, master’s degree in instructional and performance technology from Boise State University and a doctorate in management from Case Western Reserve University. | |
Power Teams Need Power Tools: Mobile, Flexible & Powerful Content Collaboration - Sponsored by Alfresco (Location: Room 310)![]()
Speaker - Todd Barr, CMO, Alfresco Todd Barr, Chief Marketing Officer, brings 15 years of experience working in the enterprise software and commercial open source technology industries to Alfresco. Most recently, Todd served as VP of marketing at Bandwidth.com, where he led the launch of Phonebooth Free – the first totally free hosted phone system for small businesses. Previously, Todd served as VP of Business Development at Five Runs, an Austin, TX based startup in the Ruby-on-Rails space. Todd also spent six years at Red Hat, where he built the software vendor certification program for Red Hat Enterprise Linux and oversaw global go-to-market campaigns. Todd holds a Bachelor’s degree in Radio, TV & Film and a Master’s degree in Business Administration from UNC Chapel Hill. | |
Enterprise Co-Created Value: The Next Disruptive Differentiator - Sponsored by Avaya (Location: Room 310)![]() This session will explore how user demands are changing within the typical enterprise and how organizations must now adapt to harness global and customer resources to manage complexity. Through factors such as social media, device proliferation, and changing demographics, organizations today are contending with accelerating change and market disruptors that inhibit innovation and process transformation.
Speaker - Laura Bassett, Director of Marketing, Emerging Products and Technology, Avaya Laura Bassett is the Director of Marketing for Avaya’s Emerging Products and Technology group. The group delivers innovative business solutions from Avaya Research Labs and Advanced Software Development. In this role Laura oversees the groups go-to-market including business planning and strategy, market awareness, marketing, and sales enablement and engagement for next generation solutions. She has established Avaya’s Market Driven Innovation Model and Early Adopter Program to support the efforts of Avaya to accelerate the commercialization of innovation. Additionally, Laura is a supporting author of Avaya’s Social Media in the Contact Center for Dummies. Laura has over 18 years experience in applications consulting, development and delivery. Prior to her current role, Laura led the Contact Center Solutions team responsible for delivering end to end customer service solutions. She has a BSBA in Computer Science and an Executive MBA from the University of Florida. | |









