Tackling Enterprise 2.0 Business Challenges
| Tuesday, June 15 | |
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Culture is a major component of KM. Lack of adequate culture and high barriers to adoption are the root cause of many KM failures. Enterprise 2.0 on the other hand promises to provide low barrier and organic approaches to knowledge capture, and embraces the open and transparent culture of Web 2.0. Is Enterprise 2.0 the salvation of KM or do cultural and adoption issues still loom? More importantly, is the functionality provided by these tools mature and robust enough to qualify as knowledge management, or only simple collaboration. This talk looks at the critical intersection of Enterprise 2.0 and KM, and asks the critical question – can E20 crack the KM culture and adoption barrier. Add to calendar - Add to Google Calendar
Speaker - Carl Frappaolo, Co-Founder and Principal, Information Architected, Inc. Carl Frappaolo is a co-founder and principal with Information Architected. He has over 25 years experience working with a broad array of business solutions including knowledge and content management, information architecture, taxonomies, portals, search engines, Enterprise 2.0, collaboration, innovation management, document management, workflow, business process management (BPM), records management and imaging strategies. Valued for his technical, practical and marketing expertise, he has consulted with a variety of organizations spanning multiple industries. | |
| Wednesday, June 16 | |
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It is now 4 years into the Enterprise 2.0 movement, 7 years into Enterprise Wikis, and 20 years since the birth of HTML and the web. Organizations have never had as much potential flexibility for collaboration, content, search and process tools to be used with their employees, partners, suppliers and customers - but even though core beliefs at the heart of Enterprise 2.0 are in the power of transparency and loosely coupled services, most organizations have blown themselves to bits through extremely DIS-integrated E2.0 (and prior era) solutions.
If you're headed down the path of a microblogging platform from one vendor, a wiki from another, a mashup platform from yet another, a community site from another, and a search engine from yet another - save yourself the time, money and resources BEFORE you commit a single cent, and set yourself up for faster, better and cheaper STRATEGIC flexibility. Or be ready to watch your competition/market fly by while you're busy playing Enterprise 2.0 Twister with a dozen, non-integrated, siloed solutions, and the fiefdoms that come with them.
If you've fallen into this trap already - how do you get out? and without breaking the bank, or getting fired?
Let's talk best AND worst practices - and how to balance the pragmatic and simple, with the need for a strategy that converge and unify your Enterprise 2.0 investments before it's too late.
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Speaker - Dan Keldsen, Principal, Information Architected Dan Keldsen is a co-founder and principal with Information Architected. Prior to forming Information Architected, Mr. Keldsen was Director and co-founder of the Market Intelligence unit of AIIM International (2007-2008). Prior to joining AIIM, Mr. Keldsen was with Delphi Group as a Senior Analyst, Consultant, and Chief Technology Officer (1994-2004) until its acquisition by Perot Systems (2004-2007). His role while at Delphi Group was to evaluate and implement new technologies to streamline efforts in fulfilling client and employee information and technology needs, while also working directly with clients via consulting, analysis, research and education, for both buyers and suppliers of information management systems. Mr. Keldsen’s experience is based broadly and deeply around innovation management and Enterprise 2.0/Web 2.0 topics – built on the unstructured and semi-structured content-based enterprise concepts such as Information Architecture, Taxonomy (Organization and Management of Information), Search, Semantics, Navigation, Enterprise Content Management, Web Content Management, and Portals. Mr. Keldsen graduated Cum Laude from Berklee College of Music (Boston) with a Dual BFA in Music Synthesis Production and Songwriting. He holds a SANS GSEC certification and was on the advisory Board for the SANS GSEC program for two years. He is also a Member of the Usability Professionals’ Association (UPA) and The Information Architecture Institute. His professional blog, and burgeoning podcast archive is BizTechTalk, and you can join his networks at LinkedIn and Facebook to continue the discussion. | |
Establishing ROI for Enterprise 2.0 - Imperative or Irrelevant? #e2conf-43 (Location: Grand Ballroom E)CIO surveys show that Enterprise 2.0 technologies are high on Enterprise IT priorities. However, a recent survey of CIOs by the 2.0 Adoption Council shows that over 80% of CIOs have not been able to establish an ROI for E2.0 technologies. This is reflected in the widely varying pricing models of most E2.0 vendors, ranging from $3 per user to 100's of thousands of dollars for enterprise licenses. Value based pricing for E2.0 software requires a clear ROI measure. Contrast that with existing spend on E1.0 technologies in the enterprise, where clear value is reflected in healthy IT budgets. However, many E2.0 vendors avoid the "ROI" topic. Why the dissonance? Moderator Dion Hinchcliffe (ZDnet's Enterprise Web 2.0 Blog) and panel submitter Jitendra Kavathekar CEO of Twiki, Inc, put together a power house panel to discuss this important topic. Add to calendar - Add to Google Calendar
Moderator - Dion Hinchcliffe, Senior Vice President, Dachis Group Panelist - Jitendra Kavathekar, President and CEO, Twiki, Inc. Jitendra Kavathekar, a technology executive with an entrepreneurial spirit, brings over 20 years of leadership and management experience from innovative and execution orientated companies.His background spans early stage startups to large multi-billion dollar businesses and brings domain expertise in the SaaS based enterprise collaboration software, mobile internet, embedded systems, wireless systems, and web based analytics. Jitendra is President and CEO of Twiki, Inc a leading vendor of collaboration software for the enterprise, with and estimated 60.000 open source installations across companies, universities,and government agencies in 130 languages. He is currently executing a transition of the business from a commercial open source vendor to a provider of next generation team portals in the cloud. Under his leadership, Twiki has grown annual revenues by over 50%, forged key strategic partnerships in commercial and government, and raised Twiki’s leadership profile into a thought leader within the emerging Enterprise 2.0 industry.Prior to Twiki, Jitendra served as Vice President with Yahoo!, responsible for the business,technology strategy, and execution for Yahoo! Web Analytics. The Analytics Saas is a key foundational element to monetizing advertiser, publisher, and user revenue streams. He also served as the Managing Director of Yahoo!’s Hungary technical operations. Prior to Yahoo, Jitendra executed a turn-around and led the technology organization for Motorola’s mobile web services platform SCREEN3, resulting in 16 new operators going live with 6M enabled handsets over a span of 6 quarters while driving the adoption of next generation push protocols within the OMA standards body. Jitendra’s start up experiences include leadership roles with Devicescape, Inc. (a leading supplier of WiFi Networking software and services, funded by top tier investors) and Pixo Inc (mobile web services platform provider, acquired by Sun Microsystems). He has formed and led Palm’s software core technologies function for the Zire and Tungsten PDA lines. Finally, his early technical and management roles were with Hewlett Packard spanning printer firmware, embedded Java VM platforms, and implementation of the industry’s first xHTML micro browser.He is an advisor to startups, EIR-Alum at PnP, and frequent guest speaker, lecturer, and panelist. Jitendra holds an MS and BS in Computer Science from the University of Wisconsin-Milwaukee where he is a distinguished alum (2007). An Honorary Doctorate of Philosophy degree was conferred upon Jitendra for his keynote speech during the 2009 commencement ceremonies at International Technological University. Previous conferees include Nobelaureates Edward Teller,Steven Chu, Yuan T. Lee, fmr Secretary of Defence William Perry, among other distinguished keynote speakers. Jitendra lives with his family in foothills of Silicon Valley. Hobbies include golf, books, and travel. Panelist - Carol Rozwell, Distinguished VP and Analyst, Gartner Carol Rozwell is a vice president and distinguished analyst on Gartner's Social Software and Collaboration team. Ms. Rozwell explores the dynamics of collaboration including social networks, communities and innovation. Prior to her current assignment, Ms. Rozwell focused her research on technology and standards for R&D productivity in the pharmaceutical industry. She joined Gartner during the e-business frenzy and helped clients electrify their business processes. She brings to her role extensive practical experience as an implementer of buy-side and sell-side e-commerce systems that is augmented by positions in marketing, consulting and strategic alliance management. Panelist - J.B. Holston, CEO & President, NewsGator Technologies, Inc JB Holston joined NewsGator as CEO and President in 2004 - and for those of you who might not know JB, he's also the Chief Knowledge Officer. Thanks to incredible leadership and continued innovation, NewsGator is the pre-eminent provider of social business computing software - with a 2.5 million user install base across 350 Global 2000 enterprise customers, civilian agencies and DoD entities. Over the last two decades, JB has led a wide range of technology and media enterprises to success. As President of Ziff Davis International, Holston managed operations across more than 100 countries and launched Yahoo! Europe. He was part of the senior management team that led the successful LBO of ZD by Forstmann, Little, and subsequent sale to Softbank. Holston's career has included senior roles with GE and NBC, including a strategic post on Jack Welch's staff. He holds a BA and MBA from Stanford. Panelist - Ron Lee, CEO, WiiKNO | |
