Conference by Track
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 Case Study: Amdocs Pedia - A Cross Organization Knowledge Pool - Sponsored by KWizCom #e2conf-50In this session Mr. Avigdor Sharon will present Amdocs corporation Enterprise 2.0 vision and the actual implementation and deployment of several solutions including: "Amdocs Pedia" - Amdocs' cross-organisation Wiki knowledge pool, based on Microsoft SharePoint and KWizCom's Wiki Plus add-on. "Wigloo"- Amdocs' business network solution, enabling employees to connect with their fellow employees in a more personal, appealing and accessible way: across geographies, groups, levels and locations. Speaker - Avigdor Sharon, Enterprise Knowledge Architect, Amdocs
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Case Studies In Enterprise Micro-Blogging #e2conf-28 Micro-blogging is taking hold within the Enterprise. The social aspects of real-time messaging promise to improve productivity, knowledge sharing and community-building. Organizations pursuing "Enterprise Twitter" solutions however face numerous issues: *What is the business case (including metrics and ROI)? *What are the policy, security, compliance, and discovery implications? *Are there best practices to help with employee adoption? *What application scenarios work best? e2 Moderator - Irwin Lazar, Vice President, Communications Research, Nemertes Research
Irwin Lazar is the Vice President for Communications Research at Nemertes Research, where he develops and manages research projects, develops cost models, conducts strategic seminars and advises clients. His background is in network operations, network engineering, voice-data convergence, and IP telephony. Mr. Lazar is responsible for benchmarking the adoption and use of emerging technologies in the enterprise in areas including VOIP, unified communications, Web 2.0 initiatives, social networking, and collaboration. A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, Mr. Lazar is a columnist for No Jitter and Enterprise2Blog. He is a frequent resource for the business and trade press. and is regular speaker at events such as Interop, VoiceCon, and Enterprise 2.0. Mr. Lazar serves as the conference director for FutureNet (formerly MPLScon), and is on the advisory board for the Enterprise 2.0 conference. Speaker - Brad Garland, CEO, The Garland Group
Brad Garland is CEO of The Garland Group, a technology compliance & collaboration firm. The Garland Group focuses on technology compliance for financial institutions as well as developing a real-time compliance platform for the industry. They have more than 70 clients throughout the country. Brad's passions are the Web and challenging the status quo by exploring new, innovative ways of collaborating within and proactively managing compliance across the enterprise. He has been published in magazines and featured in newspapers as a Gen Y entrepreneur helping to shake up the industry. Brad is also the founder of Banktastic.com, a social news and networking site for FI's and organizations. Speaker - Dan York, Director of Conversations, Voxeo Corporation
Dan York is Director of Conversations at Voxeo Corporation heading up the company's communication through both traditional and new/social media. Previously, Dan served in Voxeo's Office of the CTO focused on analyzing/evaluating emerging technology, participating in industry standards bodies and addressing VoIP security issues. Since the mid-1980's Dan has been working with online communication technologies and helping businesses and organizations understand how to use and participate in those new media. Dan frequently presents at conferences, has authored multiple books on Linux and networking and has written numerous articles in print and online. His writing can be found at DisruptiveTelephony.com and Voxeo's weblogs at blogs.voxeo.com Speaker - Scott Mark, Enterprise Application Architect, Medtronic
Scott Mark is an Enterprise Application Architect at Medtronic. Scott advises business teams on the successful use of social media and collaboration tools to meet marketing and educational objectives. He chairs a cross-functional and cross-business Social Media Working Group that serves as a clearinghouse for sharing best practices and resources among disparate social media efforts. He was part of a small team that developed Social Media Usage Guidelines for all employees, and worked to have these approved as part of Global Information Protection policy. Scott's key area of interest is the transformative use of social media for physician and patient interaction, while maintaining compliance in a regulated industry. Speaker - Wim Hofland, Manager, Inspiration and Innovation, Sogeti Netherlands
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Beyond McKipedia: McKinsey, Adoption, and the Future of Work #e2conf-43 Five years ago, management consultancy McKinsey & Company launched McKipedia, one of the earliest company-wide Enterprise 2.0 implementations. Modeled on Wikpiedia, the project attempted to build a comprehensive, user-generated encyclopedia of McKinsey\'s proprietary knowledge. After a successful launch, activity on the encyclopedia trailed off. But wiki adoption exploded for other collaborative activities. The Firm embraced the wiki in grassroots ways unintended by the McKipedia sponsors and was used to run projects, create and apply new frameworks, publish HR policies. This case study highlights enduring adoption patterns and principles for other Enterprise 2.0 implementations: in-the-flow collaboration, social factors in knowledge creation, and the intermingling of knowledge and conversation. Speaker - Michael Idinopulos, Vice President of Professional Services, Socialtext
Michael Idinopulos is Vice President of Professional Services at Socialtext. He is the past global Director of Knowledge Technology at McKinsey & Company, where he led the creation of McKipedia, one of the earliest large-scale enterprise wikis. He holds a Ph.D. in philosophy from U.C. Berkeley. Recent publications include "Do You Know Who Your Experts Are?" in Knowledge Management and Organizational Learning (Oxford University Press). Idinopulos blogs at http://michaeli.typepad.com and at socialtext.com/blog and tweets as @michaelido. | ||
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Collaboration 2.0 Inside Electronic Arts #e2conf-41 The presentation will provide insight into EA's internal social collaboration strategy, successes and failures, solution, insights, best practices. Specifically, we will look at our integrated social networking, knowledge management, community and search solution. Speaker - Bert Sandie, Director - Technical Excellence, Electronic Arts, Inc.
Bert is a key contributor to Electronic Art's (EA) dynamic culture. His technical and leadership background in the high-tech industry has helped him drive sharing, social connections, collaboration and innovation at EA. His current projects include knowledge management, social networking, and learning and development solutions at EA. | ||
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Making Health Care Providers Social: Kaiser Permanente's Enterprise 2.0 Adoption #e2conf-38 Kaiser Permanente's success as a premier health care organization depends on connecting approximately 200,000 physicians, nurses, employees, and contractors to promote collaboration, the sharing of best practices, and overall continuous improvement. KP IdeaBook is a socio-collaborative environment that helps make this happen. Learn how we're rolling out KP IdeaBook in a way that creates excitement and sustained adoption, while balancing the risk of introducing an open environment in a regulated industry and a traditional culture. We will also share how our Enterprise 2.0 vendor is helping us to develop adoption strategies. Speaker - Gia Lyons, Strategic Consultant, Jive Software
Gia Lyons has been developing, providing consulting services for, or selling socio-collaborative solutions since 1996. She spent four years as a collaborative application instructor and developer, another eight years as a socio-collaborative technical specialist and evangelist, serving large organizations in the Americas for IBM. Gia joined Jive Software in June 2008 as a strategic consultant. She crafts custom-fit Jive Social Business Software adoption implementation strategies for her clients' employees, partners, and customers. Lately, she\'s worked with healthcare clients, including insurance providers, medical device manufacturers, hospitals, and clinics. She holds a Bachelor of Arts degree in Organizational Communication from the University of Tulsa. Speaker - Miles Appel, Executive Director, Intranet Web Capability, ISG, Kaiser Permanente
Miles Appel has 14 years of experience leading and managing high profile, strategic web initiatives and programs in financial services, health care and startup environments and has 20 years experience within IT. Miles recently moved to the business side to lead Kaiser Permanente's Enterprise 2.0 initiatives. Miles holds a Masters in Business Administration in Information Systems Management from California State University-Hayward, and a Bachelor of Arts in Political Economics from the University of California in Berkeley. Speaker - Jeff Schick, Vice President, IBM Software Group, Social Software, IBM
Jeff Schick, Vice President, IBM Software Group, Social Software, IBM Jeff Schick has been with IBM since 1988 and has held various roles in both development and the field.Jeff started with IBM as a developer and invented the first TCP/IP interface to IBM's transaction processing systems. The solution linked high performance Unix workstations to IBM's CICS transaction processing systems on the mainframe directly for the first time. This capability is still the foundation today for IBM's TCP/IP client server programming model used across banks and engineering companies worldwide.With his strength in distributed computing and helping to drive IBM's e-Business initiative, Jeff has also lead architecture and design for many large web based systems for the enterprise. Jeff was responsible for IBM's first large Websphere deployments which included leading the design for PaineWebber's Retail solutions that spanned over 400 branches. Jeff also lead IBM?s development of NYSE.com for the New York Stock Exchange.From 2001 thru 2006, Jeff ran IBM's Worldwide Content Management sales force. IBM's leadership and growth in content management holds the marketshare leadership position in this area. Jeff has worked in designing some of the largest content collections worldwide at UBS, DTCC, NYSE, NFL, NBA, Sirius Satellite Radio, Viacom and many others. In this capacity he also worked the acquisitions of Filenet, Venetica (IICE), Green Pasture (Document Manager), Tarian (Record Manager), PureEdge (eForms) and Aptrix (WCM).Jeff is currently the Vice President for IBM's initiatives for social software and has overall responsibility for development, marketing, sales and services. In January 2007, IBM announced Lotus Connections, the first integrated social software platform for business. Speaker - Wim Hofland, Manager, Inspiration and Innovation, Sogeti Netherlands
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We Had Them at Hello: DIY for the 22,000 User Enterprise #e2conf-34 Booz Allen Hamilton is an organization rich with people connections and intellectual capital - fertile ground for the growth of Enterprise 2.0. In this session, learn how Booz Allen creatively integrated social networking and change management to connect people, foster collaboration and innovation to break through traditional norms and silos and meet the needs of a growing company. Speaker - Walton Smith, Senior Associate, Booz Allen Hamilton
Walton Smith is one of Booz Allen's thought leaders in Enterprise/Web 2.0. Mr. Smith leads teams to design, develop and implement public and private sector Enterprise 2.0 projects including the creation of online communities, social media platforms, and rebranding efforts utilizing new social media tools. Through Mr. Smith's integrating vision of technology, he led a Booz Allen corporate investment strategy to bolster the firm's Knowledge Management and Information Sharing Program. Mr. Smith steered the Enterprise/Web 2.0 engagement across multiple teams improving the flow of information to and from consulting staff, and increasing the value of collaborative outcomes. Mr. Smith ensured adoption and usage of the new enterprise program by integrating change management strategy with IT technologies including social networking and enterprise search. Mr. Smith previously led the successful implementation of two Booz Allen Business Process Reengineering (BPR) efforts, and the firm's Microsoft SharePoint implementation. | ||
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Internet Collaboration Transformation at Nike #e2conf-40 The impact of numerous Internet properties and tools has had a profound hidden effect on our Enterprise. We are restructuring our landscape to enable "Business Class" service delivery with the goal of a "Consumer Experience" (more user empowerment, trust, and less friction). Our goal is establishment of an Internet based Collaboration Foundation for an, apparently, borderless enterprise with appropriate levels of technical controls and personal governance. Speaker - Art King, Global Infrastructure Architect, Nike, Inc.
Global Architect: Mr. King is computer systems and networking professional with experience in large project, technical, and leadership that spans from Global 2000 to Startup environments. Mr. King is currently an Architecture Lead for Nike Inc. where he is actively leading architectural engineering for global IT Infrastructure covering 4,000 sites across 49 countries. Prior to Nike, he led the build out of two North American engineering (Pre-Sales and Post-Sales), two Multinational engineering consulting organizations, and the team that designed, built, and operated the networking infrastructure for a public utility in the Pacific Northwest. | ||
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Customer Support in the Facebook and Twitter Era #e2conf-36 Like many other aspects of CRM, customer support is being turned on its head by social networking services like Facebook and Twitter - participatory, immediate, transparent, and intertwined with brand and marketing like never before. Hear from a panel of customers, vendors, and experts on how they are adapting their business processes to accommodate these important new channels for customer communication and engagement. e2 Moderator - Clara Shih, CEO, Hearsay Labs
Clara is founder and CEO of Hearsay Labs, which develops web applications to track brand engagement and accelerate sales on Facebook and Twitter. Clara's new bestselling book, The Facebook Era: Tapping Online Social Networks to Build Better Products, Reach New Audiences, and Sell More Stuff is being used as a textbook at Harvard Business School and has been featured in The New York Times, Fast Company, CRM Magazine, Selling Power Magazine, and others. In 2007, Clara created the first business application on Facebook with her Faceconnector application, which integrates Facebook and Salesforce CRM., Previously, Clara was a marketing and alliances executive at salesforce.com. She has also worked at Google and Microsoft in corporate strategy and software development. Speaker - Bob Warfield, CEO, Helpstream
Bob Warfield is CEO of Helpstream where he is responsible for continuously improving the Helpstream user experience through engineering, operations and product management. Bob has 25 years of experience as an executive in the software industry with a variety of organizations ranging from start-ups to large public software companies. He is the holder of nine patents on topics as diverse as genetic algorithms and user interface design. Bob is also the author and public speaker for the popular SmoothSpan blog, which focuses on SaaS, Web 2.0, Venture Startups and Cloud Computing. Speaker - Natalie Petouhoff, Senior Analyst, Customer Service, Forrester Research
Natalie serves Customer Experience professionals, customer service and social media professionals as part of the business and process applications group at Forrester. As a leading expert, she is often quoted in the press and on television on how the top companies provide great experiences and retain loyal customers. She reviews customer service vendors and provides leaders with guidance on how to integrate social media applications and platforms into the contact center and the customer experience. Her research on customer service best practices via the FastForward Innovation Framework includes six areas around people, process, and technology, as well as integrating organizational change management as part of an initiative to reduce risk and ensure higher ROI for the investment. In addition, Natalie's model on the ROI of social media is helping companies justify this as part of their enterprise technology and customer experience strategy. Natalie has more than 20 years of leadership experience in management consulting and systems integration firms, including PricewaterhouseCoopers Consulting, Hitachi Consulting, and BenchmarkPortal. Her years of practical experience in industry were gained at companies like General Electric, Sony Pictures, General Motors, and Hughes Electronics. Natalie is also the author of four books: Reinventing Your Contact Center: Managers Guide To Managing Multi-Channel Contact Centers Integrating Your People with Process and CRM Technology: Change Management That Provides An ROI CRM: The Bottom Line to Optimizing Your ROI Recruiting and Retaining Call Center Employees Natalie's articles appear in BusinessWeek, em>CRM Magazine, Customer Interactions Solutions, CustomerThink.com, Fast Company, The New York Times, and Peppers and Rogers 1-to-1 Magazine. Speaker - Wendy Lea, CEO, GetSatisfaction
Wendy joined Get Satisfaction, a network of online support communities, as CEO in February, 2009. In addition to the board of Get Satisfaction, she serves on the board of directors of Eventvue and Aegis Analytics. Wendy is an advisor to Corporate Visions, Duarte Designs and Sustainable Minds. Wendy's nonprofit involvement includes chair of the board for the Forum of Women Entrepreneurs and Executives (FWE&E) and active engagement as a partner with Silicon Valley Social Venture Capital (SV2). At SV2, Wendy is on the strategic planning committee and chairs the marketing committee. Previously Wendy led Siebel Systems eBusiness Consulting business, which provided multichannel strategy services to Siebel's global customers. Prior to that, she was VP of Marketing and Alliances for OnTarget, which was acquired by Siebel Systems in 12/99. Wendy is an angel investor and mentor for TechStars, a technology incubator in Boulder, Colorado. She's a graduate of The University of Mississippi and lives in Menlo Park, California. | ||
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The One Year Club: Five Things Companies Learn After a Year of Enterprise 2.0 Adoption #e2conf37 At the outset, organizations are often eager and excited about the benefits they anticipate from cultivating adoption and use of social and collaborative tools. But talk to those same organizations six months or one year after they've started, and you'll hear a different story. Some organizations have experienced measurable success, others are struggling with a range of adoption and use issues, but all will tell you to watch out for several factors they didn't anticipate. We'll discuss these factors, and show you how to plan for each as you start, restart, or continue your adoption efforts. Speaker - Stewart Mader, Founder and Senior Consultant, Future Changes
Stewart Mader is a recognized leader in wiki adoption and use in organizations. He has led or advised enterprise wiki deployments in Fortune 500 companies, R&D organizations, law firms, nonprofit organizations, universities, and small and mid-size companies.He has written two books: Wikipatterns and Using Wiki in Education, and created the widely-used Wikipatterns.com community for sharing business wiki adoption strategies. Speaker - Thomas Vander Wal, Principal & Senior Consultant, InfoCloud Solutions
Thomas Vander Wal is an analyst, strategist, advisor, and popular speaker. He focusses his work on increasing value and optimizing social tools inside, through, and outside the firewall. He works with organizations of all sizes and focus (non-profit and education to Fortune 500) to help them better understand the values and hidden considerations in building, implementing, and optimizing these social tools. He has a broad and deep background covering more than 20 years of experience in project/product/program management, application development, and user experience. | ||
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How Software Made for the Spy Trade Will Change Your Enterprise #e2conf-43 The Intelligence Community faces the hardest information management problems at the largest scale - challenges most enterprises won't have to deal with for the next 3-5 years. The creation of the first commercially-available intelligence infrastructure and productization of the Intelligence Community enterprise stack has large implications for how any enterprise manages information, intelligence, and people. Speaker - Shyam Sankar, Director, Palantir Technologies
Shyam Sankar is the director of business development at Palantir Technologies. Prior to working at Palantir, Shyam was the direc¬tor of business development at Xoom Corporation, an online international money transfer service. At Xoom, Shyam devel¬oped a global network of financial institutions that provided low cost remittance services for immigrant communities around the world. Shyam earned his B.S. degree at Cornell University in electrical and computer engineering and received his M.S. in management science and engineering at Stanford University. Shyam has a keen interest in developmental economics and in the theory and practice of life extension. Driving Adoption and Organizational Change | | |
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Beyond McKipedia: McKinsey, Adoption, and the Future of Work #e2conf-43 Five years ago, management consultancy McKinsey & Company launched McKipedia, one of the earliest company-wide Enterprise 2.0 implementations. Modeled on Wikpiedia, the project attempted to build a comprehensive, user-generated encyclopedia of McKinsey\'s proprietary knowledge. After a successful launch, activity on the encyclopedia trailed off. But wiki adoption exploded for other collaborative activities. The Firm embraced the wiki in grassroots ways unintended by the McKipedia sponsors and was used to run projects, create and apply new frameworks, publish HR policies. This case study highlights enduring adoption patterns and principles for other Enterprise 2.0 implementations: in-the-flow collaboration, social factors in knowledge creation, and the intermingling of knowledge and conversation. Speaker - Michael Idinopulos, Vice President of Professional Services, Socialtext
Michael Idinopulos is Vice President of Professional Services at Socialtext. He is the past global Director of Knowledge Technology at McKinsey & Company, where he led the creation of McKipedia, one of the earliest large-scale enterprise wikis. He holds a Ph.D. in philosophy from U.C. Berkeley. Recent publications include "Do You Know Who Your Experts Are?" in Knowledge Management and Organizational Learning (Oxford University Press). Idinopulos blogs at http://michaeli.typepad.com and at socialtext.com/blog and tweets as @michaelido. | ||
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IDEO on Enterprise 2.0: How to Build Collaborative Software That People Will Actually Use #e2conf-33 Why do many internal Web 2.0 systems fail to thrive? Is it culture? Fear of new technology? Unspoken rules around collaboration and competition? Designing solutions that work means finding triggers for individual motivation, insisting on simple and intuitive UI, and integrating into existing workflows. IDEO, the award-winning design firm ranked #10 on Fast Company's list of the Most Innovative Companies, shares key insights derived from experiences building knowledge sharing systems internally and for its Fortune 100 clientele. Speaker - Gentry Underwood, Head of Knowledge Sharing, IDEO
Gentry is leading the Knowledge Sharing project at IDEO. Gentry is a human factors specialist with a background in visual ethnography, psychology, and interaction design. Trained at Stanford, Santa Clara University, and the Peabody School at Vanderbilt, Gentry brings a diverse body of knowledge and experience to his field work. Prior to IDEO, Gentry had worked as an interaction designer for Reactivity, Inc, London Road Design, and as a private contractor. He worked as an adult, family, child, and school counselor in the San Francisco Bay area, and has made two short documentary films, one of which aired on the nationally syndicated show Democracy Now. Gentry relies on his counseling experience when in the field to get to the heart of the "why" behind people's experiences. He is a glutton for the power of visual imagery to capture and communicate aspects of others' worlds, and he brings his design background into the IDEO process to help move from observation to synthesis. | ||
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Community & Social Network Sites: Think Adoption, Not Deployment #e2conf-32 Understanding the relationship and cultural aspects of how people connect with one another and share information is often an overlooked aspect of projects rolling out social network sites (e.g., "change management"). As organizations consider "Corporate Facebook" sites, success factors have little to do with technology: What user experience considerations are critical? What practices encourage participation and contributions? How should management concerns be addressed? In this panel session, Principal Analyst Mike Gotta of Burton Group will moderate a discussion with practitioners involved in social networking projects. e2 Moderator - Mike Gotta, Principal Analyst, Burton Group
My name is Mike Gotta and I've been in the computer industry since 1980. I've been an industry analyst since 1996, first with META Group and since July 2005, with Burton Group as a Principal Analyst. Over the years I've covered a wide range of topics but collaboration has always been my most passionate area of interest. Specifically I try to keep up on: * Organizational, social and human capital management dynamics related to communication, information sharing and collaboration issues. * Improving business performance and organizational productivity through communication and collaboration strategies. * Knowledge management trends, including community-building methods and practices * Various technologies including blogs, tagging, social bookmarks, social networking, XML syndication (RSS, Atom, OPML), microformats, presence, instant messaging and web conferencing. To contact me: Click on the LinkedIn icon on the right side of the blog page. On the home front, I'm married and have three daughters and a family dog (also female) so it's clear where I sit in terms of voting power. When not researching and pondering about technology, I follow different sports: college basketball (UConn Huskies, women and men programs), football (Green Bay Packers) and baseball (Boston Red Sox). I also ski from time to time. Cape Cod is our favorite vacation place. I also coached ponytail softball for 11 years. Speaker - Claire Flanagan, Senior Manager, KM and Enterprise Social Collaboration, CSC
Claire Flanagan is a Senior Manager of KM and Enterprise Social Collaboration in CSC's Office of Innovation. She has over 20 years experience in information design, electronic communications, collaboration applications and knowledge management. In her recent assignment she led a successful corporate wide initiative bringing an enterprise social collaboration platform to CSC's global employees. Speaker - Darius Miranda, Product Manager, Wells Fargo
Darius Miranda joined Wells Fargo's Wholesale Internet team in 2005. He currently manages content strategy for the Commercial Electronic Office® (CEO®) portal, Wells Fargo's online business banking portal, including a customer blog and online community. He also collaborates with internal Wholesale Banking business partners, bringing enterprise Social Media to their intranet. His team's goal is to make it easier for team members to ask questions, share ideas and connect with each other. Darius currently lives and works in San Francisco. Prior to joining Wells Fargo, Darius spent 11 years with an investment company in Los Angeles. He earned a bachelor's degree in The Classics from UCLA. Speaker - David Rosenberg, Vice President, Development Lead - Internet Services, Edelman
David joined Edelman in 2005, becoming a member of the internet services team in 2007. Currently, David is responsible for development in the intranet, extranet and public facing areas. He is currently tasked with making the intranet and extranets align with and support business needs and processes while building and delivering social applications to enhance user experience and ability to find and share information. Speaker - Kelli Carlson-Jagersma, Channel Manager - VP, Wholesale Intranet, Wells Fargo
Kelli Carlson-Jagersma joined Wells Fargo in 2004. She currently manages the Intranet Portal for Wells Fargo's Wholesale Banking organization. As Channel manager she is responsible for the strategy, planning and implementation of the portal, including news and communications, collaboration sites, search, social Web and publishing. With an audience of over 50,000 team members, her main focus is to get the right information to the right people at the right time. Kelli previously managed the intranet/extranet portal at Retek (now Oracle Retail) and gave birth to their first ever intranet and social development twiki in 1999. She is based in Minneapolis and earned bachelor's degrees in Scandinavian Studies & Political Science from the University of MN. | ||
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Can Enterprise 2.0 Crack the Knowledge Management Culture Barrier? #e2conf-25 Culture is a major component of KM. Lack of adequate culture and high barriers to adoption are the root cause of many KM failures. Enterprise 2.0 on the other hand promises to provide low barrier and organic approaches to knowledge capture, and embraces the open and transparent culture of Web 2.0. Is Enterprise 2.0 the salvation of KM or do cultural and adoption issues still loom? More importantly, is the functionality provided by these tools mature and robust enough to qualify as knowledge management, or only simple collaboration. This talk looks at the critical intersection of Enterprise 2.0 and KM, and asks the critical question - can E20 crack the KM culture and adoption barrier. Speaker - Carl Frappaolo, Co-founder and Principal, Information Architected, Inc.
Prior to founding Information Architected, Mr. Frappaolo established AIIM\'s Market Intelligence division and was the co-founder of Delphi Group. Mr. Frappaolo is the creator of several methodologies focused on the development of business strategies for the deployment of content and process technologies. He is the author of four books and hundreds of papers published in leading business and trade periodicals. Mr. Frappaolo is a frequent speaker at conferences and has delivered the keynote address at numerous national and international trade and user conventions. | ||
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The Dark Side of Enterprise 2.0 #e2conf-39 The potential of seamless contact with anyone anywhere at any time seems to promise improvements in productivity, most ROI calculations overlook the hidden costs to this ubiquitous access. A growing body of research is showing the already overly interrupt-driven, multi-tasking work environment can be detrimental to productivity and even the quality. Further, on-line access and collaboration is still less effective than in-person meetings. Finally, these technologies align better with some individuals' personalities. This session will explain how to look into the psychology of the individual and the organization to anticipate where these misalignments lie and provide strategies for mitigating them. Speaker - Greg Lowe, Social Media Architect/Program Manager, Alcatel-Lucent
Over20 years of success in transforming organizations through technology as an IT professional for large Fortune 500 companies in emergent areas such as; Desktop Management, Identity /Access Management, Collaboration and Unified Communications. Currently working at Alcatel-Lucent and recognized as a corporate leader in driving strategy and adoption of many Enterprise 2.0 initiatives including; Micro-blogging, Communities of Interest, Social Networking. Key member of a company-wide, cross organizational team charged with understanding and solving Collaboration & Knowledge Management challenges. Charter Member of the 2.0 Adoption Council. Speaker - Kathleen Culver, Transformation Architect, Alcatel-Lucent
As technology transfer expert for the past 25 years, Kathleen has introduced such corporate change initiatives as iterative development, web-based interactions and now Enterprise 2.0 to thousands. Her results have been published in various journals and conferences and her current efforts focus on transforming Alcatel-Lucent from an archipelago of independent teams to a vibrant corporate community. Foundations of Enterprise 2.0 | | |
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How Search 2.0 Has Been Redefined by Enterprise 2.0 #e2conf-24 Experiences on the commercial Web have raised the bar for user expectations regarding search. Yet far too few organizations meet that demand. But, just as Web 2.0 social tools don't become Enterprise 2.0 tools just by placing them inside the firewall, so too is the case with blindly adopting Web 2.0 search approaches. The presentation introduces a methodology for developing an information architecture, comprised of search tools, taxonomies and user interfaces and provides practical advice on how and why to position an Information Architecture in your organization in order to heighten the effectiveness of Enterprise 2.0. Speaker - Carl Frappaolo, Co-founder and Principal, Information Architected, Inc.
Prior to founding Information Architected, Mr. Frappaolo established AIIM\'s Market Intelligence division and was the co-founder of Delphi Group. Mr. Frappaolo is the creator of several methodologies focused on the development of business strategies for the deployment of content and process technologies. He is the author of four books and hundreds of papers published in leading business and trade periodicals. Mr. Frappaolo is a frequent speaker at conferences and has delivered the keynote address at numerous national and international trade and user conventions. | ||
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The Future of Social Messaging in the Enterprise #e2conf-42 The rapid rise of social messaging services such as Twitter creates challenges and opportunities for end-user organizations. How can end-user organizations utilize social messaging to improve external and internal collaboration? What's the role of social messaging in a unified communications and collaboration architecture and how are UC&C vendors incorporating social messaging into their products? How can organizations embrace social messaging in a way that is consistent with needs for security, governance and compliance? Will the rise of public social messaging services render investments in unified communications moot? Join us for a free-wheeling discussion into the all of these topics and more. e2 Moderator - Irwin Lazar, Vice President, Communications Research, Nemertes Research
Irwin Lazar is the Vice President for Communications Research at Nemertes Research, where he develops and manages research projects, develops cost models, conducts strategic seminars and advises clients. His background is in network operations, network engineering, voice-data convergence, and IP telephony. Mr. Lazar is responsible for benchmarking the adoption and use of emerging technologies in the enterprise in areas including VOIP, unified communications, Web 2.0 initiatives, social networking, and collaboration. A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, Mr. Lazar is a columnist for No Jitter and Enterprise2Blog. He is a frequent resource for the business and trade press. and is regular speaker at events such as Interop, VoiceCon, and Enterprise 2.0. Mr. Lazar serves as the conference director for FutureNet (formerly MPLScon), and is on the advisory board for the Enterprise 2.0 conference. Speaker - Akiba Saeedi, Program Director, Unified Communications and Collaboration, IBM Software Group
Speaker - Brett Shockley, Vice President Emerging Products and Technology, Avaya
Speaker - Dan York, Director of Conversations, Voxeo Corporation
Dan York is Director of Conversations at Voxeo Corporation heading up the company's communication through both traditional and new/social media. Previously, Dan served in Voxeo's Office of the CTO focused on analyzing/evaluating emerging technology, participating in industry standards bodies and addressing VoIP security issues. Since the mid-1980's Dan has been working with online communication technologies and helping businesses and organizations understand how to use and participate in those new media. Dan frequently presents at conferences, has authored multiple books on Linux and networking and has written numerous articles in print and online. His writing can be found at DisruptiveTelephony.com and Voxeo's weblogs at blogs.voxeo.com Speaker - David Sacks, CEO, Yammer
David O. Sacks is the Founder and CEO of Yammer, Inc. He has been involved in the internet space for ten years as an entrepreneur, executive and investor, starting with PayPal in 1999. David was PayPal's Chief Operating Subsequently, he founded Geni.com, which is creating a family tree of the whole world, enabling millions of family members to connect, share, and preserve their lives. He also produced and financed the movie "Thank You For Smoking". He has a B.A. in Economics from Stanford University and a J.D. from the University of Chicago Law School.Officer and product leader, taking the company from startup to IPO and eventual sale to eBay for $1.5 billion. Speaker - Eugene Lee, CEO, Socialtext
Eugene Lee is the Chief Executive Officer and member of the Board of Directors at Socialtext. Lee assumes day-to-day management and operational control over all aspects of Socialtext's business, including driving product direction and development, strategic alliances, and scaling the sales, marketing and support organizations globally. Lee comes to Socialtext from Adobe Systems, where he led Adobe's enterprise marketing and vertical market segments. Previously, he held several executive leadership roles at Cisco Systems, ranging from Vice President (VP) Worldwide Small/Medium Business Marketing to VP Worldwide Enterprise Marketing. Lee also held key management positions at Banyan Systems, including General Manager for the messaging business unit. He was co-founder of Beyond Inc., developers of the award-winning BeyondMail product, and holds four patents in messaging, workflow and privacy technologies. Lee has a B.A. in Physics and B.S. in Engineering and Computer Science from Harvard College and an MBA from M.I.T. Sloan School of Management. Speaker - Vivek Khuller, President and CEO, Divitas
Vivek Khuller is the CEO and founder of DiVitas Networks. Prior to founding DiVitas, Vivek held the position of Venture Partner at Clearstone Venture Partners, where he incubated DiVitas. Vivek also was Entrepreneur-in-Residence at Matrix Partners. Before Matrix, he worked at Sycamore Networks in business development, leading strategic sales for the tier-1 carrier market and managing software business development worth several million dollars. Vivek worked at Verizon Communications in various roles, including Manager of the Internet Center of Excellence as well as in Network Systems Engineering. At Verizon, Vivek received the Spirit of Excellence Chairman's award - the company's highest honor - in recognition of his technical leadership. | ||
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OpenSocial in the Enterprise #e2conf-30 OpenSocial (launched in 2007) has gained noticeable traction in the consumer market. As organizations invest in social platforms, strategists are assessing the next generation of architectural models, tooling, and standards. In this session, Chris Schalk, Developer Advocate at Google will moderate a panel discussion on how enterprise software vendors are leveraging OpenSocial to enable delivery of innovative social applications within the enterprise. e2 Moderator - Chris Schalk, Developer Advocate, Google
Chris Schalk is a Developer Advocate at Google whose latest work involves engaging the development community with OpenSocial, Shindig and Google Friend Connect. Chris has also worked to promote other technologies including Google AJAX Apis, Maps, Gears and even Google Web Toolkit. Prior to Google, Chris was a Principal Product Manager at Oracle in the development tools group as well as a successful co-author of "JavaServer Faces: The Complete Reference". Speaker - Adina Levin, Vice President of Products & Co-founder, Socialtext
Adina Levin is Vice President of Products & Co-founder of Socialtext. She has over 13 years of experience in strategic marketing and product planning in a variety of emerging high-tech markets. At Vignette Corporation, a leading provider of Internet content management software, Levin served as Senior Director of Corporate Strategy, a role that included product strategy and planning, marketing strategy and operations, and management consulting in the areas of mergers, acquisitions, and distribution. Prior to Vignette, Levin was co-founder and partner in Fastwater LLP, a research and consulting firm focusing on ebusiness marketing and metrics. Prior to Fastwater, Levin served as senior consultant in the Document Software Strategies group at CAP Ventures, where she specialized in emerging Internet collaboration and publishing. At CAP Ventures, Levin also managed a major multi-client study on the Future of Paper analyzing the ways that electronic media will transform the ways that business and individuals use paper and print. Before joining CAP Ventures, Levin tracked the markets for traditional and digital publishing for seven years at BIS Strategic Decisions where she designed, managed, and authored numerous market research studies. Speaker - Benjamin Mestrallet, CEO, Exo Platform
Benjamin Mestrallet is CEO of eXo Platform, a maker of open source collaborative software for the Enterprise 2.0 workplace. He created the eXo project while a student at the University of Paris IX Dauphine. The first source code, release in December 2002, attracted the attention of the U.S. Department of Defense, which later became eXo Platform's first customer. Benjamin is a recipient of the IVY Award, which recognizes France's outstanding technology leaders under 35. Speaker - David Johnson, Web 2.0 Senior Architect, IBM
Dave Johnson works for IBM Rational, focuses on Web 2.0 architecture and development and has been exploring uses for OpenSocial in software development and more broadly Collaborative and Automated Lifecycle Management (C/ALM). In his own time Dave works on open source social software for the Apache Software Foundation. He's the original developer behind the Apache Roller blog server and previous worked for Sun Microsystems as the architect of the OpenSocial-based Project SocialSite, which is moving to Apache. Speaker - Jay Simons, VP Marketing, Atlassian
Jay is the Vice President of Marketing for Atlassian, makers of JIRA, a kick-ass issue tracker and Confluence, everyone\'s favorite enterprise wiki. With 15,000 customers, Atlassian is quickly achieving its mission of providing the world with lustful software. Jay has spent his entire career in enterprise software, working previously at BEA Systems and Plumtree Software, who pioneered the market for enterprise portal software and collaboration. | ||
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Enterprise Mashups Deliver Business Value #e2conf-55 Mashups are lightweight web application created by transforming, merging, and mixing capabilities and information from existing sources to deliver new functionality with significant business value. By combining unstructured data from the Web with structured data from legacy applications and databases into dashboard-like aggregations, mashups offer compellingly broader insights. Mashups enable rapid application development and prototyping, with ever increasing scalability, policy security, and access control. Non-technical users easily assemble and remix mashups from internal and external sources, reducing cost and delivery time to hours vs. months. Fresh, relevant mashup feeds improve return on investment, offering services for new markets and customers. Speaker - Susan Bouchard, Senior Business Development Manager, Cisco Systems
Susan A. Bouchard, a senior business development manager with the Strategy, Planning and Operations team for US-Canada Sales at Cisco, focuses on Web 2.0 technology. She recently co-authored Enterprise Web 2.0 Fundamentals for Cisco Press. Susan joined Cisco in 2000 as a member of technical staff and led Cisco's Enterprise Architecture Standards and Governance program for five years. She then managed the Web 2.0 and mobility program for Cisco's Worldwide Sales Processes and Systems organization. Prior to joining Cisco, Susan was a computer scientist with the Department of the Navy, managing the Navy's E-commerce Website for IT products and services. The Virtual Enterprise: The Future of Work #e2conf-49 - Sponsored by Linden Lab/Second LifeWe all feel it. Today's economic, environmental, and business climate is putting tremendous pressure on enterprises to cut costs, innovate faster, and work in a more eco-friendly way. And, these business imperatives are driving forward-thinking organizations to explore emerging technologies that enable teams distributed around the globe to communicate, collaborate, learn, and create more effectively. Second Life, developed and launched by Linden Lab in 2003, is the world's leading 3D virtual world environment and solves many of the challenges that we collectively face and offers unique benefits that complement other enterprise collaboration tools. Second Life Residents, including enterprises, have logged more than one billion user hours, generated more than USD1 billion in user-to-user transactions, and over 18 billion minutes of voice. Join Mark Kingdon, the CEO of Linden Lab/Second Life, to learn more about how hundreds of enterprises and governments are working both in Second Life and find out how they are saving money while taking giant leaps in creativity, innovation, and productivity. Kingdon will also unveil and demo the much anticipated ?behind the firewall' product (code named "Nebraska"). A few enterprise customers will join him to discuss the product and future outlook of immersive, virtual workspaces in a mixed-reality event at the Moscone Center and in Second Life. Speaker - Doug Maxwell, MSME, Program Technology Lead, US Navy, Naval Undersea Warfare Center, Division Newport
Speaker - Doug Thompson, CEO, Remedy Limited/Metanomics
Speaker - Mark Kingdon, CEO, Linden Lab/Second Life
Mark Kingdon joined Linden Lab in May 2008 as Chief Executive Officer. Mark leads the day-to-day management and operations of the company, working closely alongside Linden Lab founder, former CEO and current Chairman Philip Rosedale. Prior to joining Linden Lab, Mark served as Chief Executive Officer of Organic Inc. a leading digital communications agency, building its reputation as a groundbreaking, innovative provider of user-centered design. While at Organic, Mark built the company's social media and social computing services and launched the company's emerging platforms practice. Prior to Organic, Kingdon worked with idealab!, providing strategic guidance and operational support to emerging companies. Before that, Mark was a partner with the consulting division of PricewaterhouseCoopers, LLP (PwC), where he held a variety of senior roles throughout his twelve-year tenure. He received an MBA from the Wharton School of Business and a BA in Economics from UCLA. | ||
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Social Media: Policy Formation & Risk Management #e2conf-29 Policy formation, risk management, media relations, and governance programs become a critical requirement as organizations assess implications to the enterprise arising from employee participation in social networking sites and use of media. Issues related to security, confidentiality, intellectual property, data loss protection, brand image, compliance, and human resources (i.e., ethics/conduct) are critical to address before problems arise. In this panel session, Principal Analyst Mike Gotta of Burton Group will moderate a discussion with practitioners involved in social media strategies. e2 Moderator - Mike Gotta, Principal Analyst, Burton Group
My name is Mike Gotta and I've been in the computer industry since 1980. I've been an industry analyst since 1996, first with META Group and since July 2005, with Burton Group as a Principal Analyst. Over the years I've covered a wide range of topics but collaboration has always been my most passionate area of interest. Specifically I try to keep up on: * Organizational, social and human capital management dynamics related to communication, information sharing and collaboration issues. * Improving business performance and organizational productivity through communication and collaboration strategies. * Knowledge management trends, including community-building methods and practices * Various technologies including blogs, tagging, social bookmarks, social networking, XML syndication (RSS, Atom, OPML), microformats, presence, instant messaging and web conferencing. To contact me: Click on the LinkedIn icon on the right side of the blog page. On the home front, I'm married and have three daughters and a family dog (also female) so it's clear where I sit in terms of voting power. When not researching and pondering about technology, I follow different sports: college basketball (UConn Huskies, women and men programs), football (Green Bay Packers) and baseball (Boston Red Sox). I also ski from time to time. Cape Cod is our favorite vacation place. I also coached ponytail softball for 11 years. Speaker - Christopher Burgess, Senior Security Advisor, Cisco
Christopher Burgess is a senior security advisor to the chief security officer of Cisco®, where he focuses on intellectual property strategies. Additionally, Christopher leads the Global Investigative Support team, providing forensic support to the enterprise; the Government Security Office, addressing global national industrial security support and administration; and the Global Threat Analysis team providing geopolitical, economic and security analysis team, all from within the Corporate Security Programs Office. Prior to joining Cisco, Christopher served as a senior national security executive for more than 30 years. He lived and worked in South Asia, Southeast Asia, the Middle East, Central Europe, and Latin America where he acquired a deep understanding of the people, cultures, and business practices of these respective areas. Christopher is the co-author of the book, Secrets Stolen, Fortunes Lost, Preventing Intellectual Property Theft and Economic Espionage in the 21st Century (Syngress, March 2008). In March 2009, CSO Magazine published his article "Social Elements of Security Policy and Messaging." In April 2008, CSO Magazine, also published his study "Nation States' Espionage and Counterespionage, Overview of the 2007 Global Economic Espionage Landscape." As an invited speaker, he has addressed various corporate intellectual property strategy teams and industry organizations on the many threats to intellectual property. His breadth of knowledge and expertise allows him to focus his substantive efforts on security education, awareness and prevention of industrial espionage. Christopher, serves on the advisory boards of a number of technology firms, holds membership in professional security organizations and is a member of the editorial advisory board of SC Magazine. Speaker - Doug Cornelius, Chief Compliance Officer, Beacon Capital Partners
Doug oversees the development and management of the compliance program at a private equity real estate company. The focus of the program is regulatory compliance, anti-fraud, business ethics, anti-corruption, insider trading, human resources, records management, privacy, and knowledge management. Beacon Capital Partners implements its investment strategy through closed-end commingled funds focused on office buildings located in primarily urban, knowledge-based economies, including Boston, Washington, D.C., New York, Los Angeles, San Francisco, Seattle, Chicago, London, and Paris. Prior to joining Beacon Capital Partners, Doug was a senior attorney at Goodwin Procter LLP. He helped clients invest in real estate through a variety of investment vehicles. In addition to his real estate practice, Doug was a member of Goodwin Procter's Knowledge Management Department. In this role, he was responsible for developing and implementing tools and resources to identify, create, represent and distribute knowledge for reuse, awareness and learning across the firm. Speaker - Scott Mark, Enterprise Application Architect, Medtronic
Scott Mark is an Enterprise Application Architect at Medtronic. Scott advises business teams on the successful use of social media and collaboration tools to meet marketing and educational objectives. He chairs a cross-functional and cross-business Social Media Working Group that serves as a clearinghouse for sharing best practices and resources among disparate social media efforts. He was part of a small team that developed Social Media Usage Guidelines for all employees, and worked to have these approved as part of Global Information Protection policy. Scott's key area of interest is the transformative use of social media for physician and patient interaction, while maintaining compliance in a regulated industry. | ||
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Is Enterprise Search Ripe for Open Source Disruption? #e2conf-35 Surveys conducted year after year show that enterprise workers are disappointed with their intranet's search capabilities. IT strategists are finding search to be a tough problem and have learned that the most effective solutions can be significantly more expensive than expected. The most popular open source search solutions have been available for several years and are the basis for search capabilities provided by thousands of Internet sites and many software products. Like popular open source products that have come before, open source search is finding its way into enterprise computing environments by earning its stripes through successful implementations on the Internet - an ultra-competitive environment where a search-based user experience can be the difference between success and failure. e2 Moderator - Larry Cannell, Analyst, Collaboration and Content Strategies, Burton Group
Speaker - Brian Pinkerton, Chief Architect, Lucid Imagination
Brian has a Ph.D. in Computer Science & Engineering and started his work career as a senior software engineer at NeXT. He then developed WebCrawler, the web's first comprehensive search engine. Since then he was Technical Architect at AOL (which acquired WebCrawler), VP of Engineering and Chief Scientist at Excite, Principal Architect at A9, Director of Search at Technorati and co-founder/President of Minimal Loop, whose technology was acquired by Scout Labs and where Brian was, until just recently, the VP of Engineering. As Chief Architect at Lucid Imagination, Brian provides architectural vision and review for all software development, works with other staff and technical advisors as needed, as well as helps the company to innovate in search and related technologies. | ||
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Social Networking and Identity - A Cautionary Tale #e2conf-27 Use of internal and external social media and social network sites by employees is transforming how strategists think about "identity" and identity management practices. While the potential benefits from Twitter, Facebook, and Enterprise 2.0 platforms are immense, there is a dark side. In this session, Burton Group's Principle Consultant Alice Wang (identity management) and Principal Analyst Mike Gotta (social networking) tag-team on this strategic topic and address: *What are the identity risks of social media and social networking? *How does social networking affect identity management strategies? *What issues arise as "identity" spans consumer and workplace environments? Speaker - Alice Wang, Senior Consultant, Burton Group
Alice Wang is a senior consultant for Burton Group's consulting service. She covers provisioning, federated identity, identity and access management, role management, security and risk management, governance, and operations and process improvement. Prior to joining Burton Group, Alice performed duties as a systems engineer, project manager, and industry consultant at Sun Microsystems and PricewaterhouseCoopers. With over 10 years of experience, Alice has assisted Fortune 500 companies with designing and / or implementing large scale IT projects and authored numerous whitepapers. Alice is also ITIL Foundation, JAVA Programmer, and Solaris Systems Administrator certified. Speaker - Mike Gotta, Principal Analyst, Burton Group
My name is Mike Gotta and I've been in the computer industry since 1980. I've been an industry analyst since 1996, first with META Group and since July 2005, with Burton Group as a Principal Analyst. Over the years I've covered a wide range of topics but collaboration has always been my most passionate area of interest. Specifically I try to keep up on: * Organizational, social and human capital management dynamics related to communication, information sharing and collaboration issues. * Improving business performance and organizational productivity through communication and collaboration strategies. * Knowledge management trends, including community-building methods and practices * Various technologies including blogs, tagging, social bookmarks, social networking, XML syndication (RSS, Atom, OPML), microformats, presence, instant messaging and web conferencing. To contact me: Click on the LinkedIn icon on the right side of the blog page. On the home front, I'm married and have three daughters and a family dog (also female) so it's clear where I sit in terms of voting power. When not researching and pondering about technology, I follow different sports: college basketball (UConn Huskies, women and men programs), football (Green Bay Packers) and baseball (Boston Red Sox). I also ski from time to time. Cape Cod is our favorite vacation place. I also coached ponytail softball for 11 years. Social Tools and Applications for the Enterprise | | |
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Overview of Social Computing in SharePoint 2010 #e2conf-20 Technology innovations keep getting better and better, so what's new in SharePoint 2010 for social computing? With SharePoint 2007, end users were deploying My Site profiles, blogs, wikis, and more for their social computing solutions. Social computing, popularly referred to as the new way of collaboration, first gained massive attention among consumers and has been making progress within enterprises. Find out what is new, improved, and the business value of social computing in this session. As the tools are tied closer to communication, content management, business insights, and search capabilities, social computing in SharePoint 2010 will allow end users be more productive and efficient within their web browser or mobile devices. Speaker - Alina Fu, Product Manager, Social Computing, Microsoft
Speaker - Christian Finn, Director of SharePoint Product Management, Microsoft
Christian Finn is the Director for Collaboration in Microsoft's Information Worker Product Management Group in Redmond, WA. Christian and his team lead Microsoft's vision, business strategy, and global marketing efforts for collaboration, enterprise social computing, and portal technologies, including Microsoft Office SharePoint Server 2007 and Windows SharePoint Services 3.0, two of the most widely used collaboration and social computing products in the world. He is the executive sponsor of the influential FastForward blog and the Editor-in-Chief of the new SocialPoint web site. Christian frequently speaks to customers and industry groups and meets with analysts and press on Enterprise 2.0 topics and future directions. An 11 year Microsoft veteran, Christian has over 15 years of varied experience in the collaboration field including positions in consulting, marketing, solutions development, learning, channel management and sales. He holds a Bachelor's degree from Harvard University. | ||
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Social Analytics: A New Source of Business Intelligence #e2conf-31 Social analytics represents a new source of business insight. It can help organizations understand usage trends, relationship structures (social roles, experts, communities), and the sentiment of people. When integrated with enterprise information systems, social analytics enables strategists to better understand and re-organize business processes. In this session, Kate Hiederhoffer will moderate a panel discussion on how social analytics, include social network analysis, are becoming a critical aspect of business intelligence efforts. e2 Moderator - Jevon Macdonald, Dachis Group
Speaker - Margaret Francis, VP of Product, Scout Labs
Margaret Francis is VP of Product at Scout Labs, responsible for product vision and execution in a way that meets client requirements. She brings to her role strong strategic planning skills and deep product marketing and technology management experience. As the former Director of Strategy at Avenue A / Razorfish, Ms. Francis developed marketing and technology strategies for Fortune 500 companies and led cross-functional teams of technologists, creatives, business analysts, user experience and client service professionals to deliver web sites, digital marketing services and integrated marketing programs. Her clients have included major consumer brands such as Visa, Nike, JC Penney, Williams-Sonoma and BP. Ms. Francis has also worked as a brand strategist with Prophet and a strategy consultant at the former marchFIRST/USWeb/CKS. Ms. Francis holds a BA in Art and Art History from Yale University and an MFA from SFAI Speaker - Tim Young, Founder & CEO, Socialcast
Providing the creative vision for Socialcast and its technology, Timothy brings nearly a decade of web development experience and over 8 years of entrepreneurship to the company. His prior venture, Event Robot, developed online communities for consumer-facing brands in the entertainment industry. Timothy's interests include emergent processes and behaviors, flock theory, connectionism, and collective intelligence, all of which are integrated into the Socialcast product. He has spoken on social networking, Gen Y in the workplace, and software trends at a variety of industry conferences while also guest-teaching at the University of California Irvine's MBA program. Speaker - Timo Elliott, Senior Director, Strategic Marketing, SAP Business Objects
Timo Elliott is Senior Director of Strategic Marketing for SAP BusinessObjects. For the last twenty years he has been a thought leader and conference speaker in enterprise business user technology. Elliott presents regularly to IT and business audiences at international conferences, drawing on his experience working with enterprise customers around the globe. His http://sapweb20.com blog covers Web 2.0 technology by, with, and at SAP, and his Business Intelligence Questions blog can be found at http://timoelliott.com. Prior to Business Objects, Elliott was a computer consultant in Hong Kong and led analytics projects for Shell in New Zealand. He holds a first-class honors degree in Economics with Statistics from Bristol University, England. | ||
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How Search 2.0 Has Been Redefined by Enterprise 2.0 #e2conf-24 Experiences on the commercial Web have raised the bar for user expectations regarding search. Yet far too few organizations meet that demand. But, just as Web 2.0 social tools don't become Enterprise 2.0 tools just by placing them inside the firewall, so too is the case with blindly adopting Web 2.0 search approaches. The presentation introduces a methodology for developing an information architecture, comprised of search tools, taxonomies and user interfaces and provides practical advice on how and why to position an Information Architecture in your organization in order to heighten the effectiveness of Enterprise 2.0. Speaker - Carl Frappaolo, Co-founder and Principal, Information Architected, Inc.
Prior to founding Information Architected, Mr. Frappaolo established AIIM\'s Market Intelligence division and was the co-founder of Delphi Group. Mr. Frappaolo is the creator of several methodologies focused on the development of business strategies for the deployment of content and process technologies. He is the author of four books and hundreds of papers published in leading business and trade periodicals. Mr. Frappaolo is a frequent speaker at conferences and has delivered the keynote address at numerous national and international trade and user conventions. | ||
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The Future of Social Messaging in the Enterprise #e2conf-42 The rapid rise of social messaging services such as Twitter creates challenges and opportunities for end-user organizations. How can end-user organizations utilize social messaging to improve external and internal collaboration? What's the role of social messaging in a unified communications and collaboration architecture and how are UC&C vendors incorporating social messaging into their products? How can organizations embrace social messaging in a way that is consistent with needs for security, governance and compliance? Will the rise of public social messaging services render investments in unified communications moot? Join us for a free-wheeling discussion into the all of these topics and more. e2 Moderator - Irwin Lazar, Vice President, Communications Research, Nemertes Research
Irwin Lazar is the Vice President for Communications Research at Nemertes Research, where he develops and manages research projects, develops cost models, conducts strategic seminars and advises clients. His background is in network operations, network engineering, voice-data convergence, and IP telephony. Mr. Lazar is responsible for benchmarking the adoption and use of emerging technologies in the enterprise in areas including VOIP, unified communications, Web 2.0 initiatives, social networking, and collaboration. A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, Mr. Lazar is a columnist for No Jitter and Enterprise2Blog. He is a frequent resource for the business and trade press. and is regular speaker at events such as Interop, VoiceCon, and Enterprise 2.0. Mr. Lazar serves as the conference director for FutureNet (formerly MPLScon), and is on the advisory board for the Enterprise 2.0 conference. Speaker - Akiba Saeedi, Program Director, Unified Communications and Collaboration, IBM Software Group
Speaker - Brett Shockley, Vice President Emerging Products and Technology, Avaya
Speaker - Dan York, Director of Conversations, Voxeo Corporation
Dan York is Director of Conversations at Voxeo Corporation heading up the company's communication through both traditional and new/social media. Previously, Dan served in Voxeo's Office of the CTO focused on analyzing/evaluating emerging technology, participating in industry standards bodies and addressing VoIP security issues. Since the mid-1980's Dan has been working with online communication technologies and helping businesses and organizations understand how to use and participate in those new media. Dan frequently presents at conferences, has authored multiple books on Linux and networking and has written numerous articles in print and online. His writing can be found at DisruptiveTelephony.com and Voxeo's weblogs at blogs.voxeo.com Speaker - David Sacks, CEO, Yammer
David O. Sacks is the Founder and CEO of Yammer, Inc. He has been involved in the internet space for ten years as an entrepreneur, executive and investor, starting with PayPal in 1999. David was PayPal's Chief Operating Subsequently, he founded Geni.com, which is creating a family tree of the whole world, enabling millions of family members to connect, share, and preserve their lives. He also produced and financed the movie "Thank You For Smoking". He has a B.A. in Economics from Stanford University and a J.D. from the University of Chicago Law School.Officer and product leader, taking the company from startup to IPO and eventual sale to eBay for $1.5 billion. Speaker - Eugene Lee, CEO, Socialtext
Eugene Lee is the Chief Executive Officer and member of the Board of Directors at Socialtext. Lee assumes day-to-day management and operational control over all aspects of Socialtext's business, including driving product direction and development, strategic alliances, and scaling the sales, marketing and support organizations globally. Lee comes to Socialtext from Adobe Systems, where he led Adobe's enterprise marketing and vertical market segments. Previously, he held several executive leadership roles at Cisco Systems, ranging from Vice President (VP) Worldwide Small/Medium Business Marketing to VP Worldwide Enterprise Marketing. Lee also held key management positions at Banyan Systems, including General Manager for the messaging business unit. He was co-founder of Beyond Inc., developers of the award-winning BeyondMail product, and holds four patents in messaging, workflow and privacy technologies. Lee has a B.A. in Physics and B.S. in Engineering and Computer Science from Harvard College and an MBA from M.I.T. Sloan School of Management. Speaker - Vivek Khuller, President and CEO, Divitas
Vivek Khuller is the CEO and founder of DiVitas Networks. Prior to founding DiVitas, Vivek held the position of Venture Partner at Clearstone Venture Partners, where he incubated DiVitas. Vivek also was Entrepreneur-in-Residence at Matrix Partners. Before Matrix, he worked at Sycamore Networks in business development, leading strategic sales for the tier-1 carrier market and managing software business development worth several million dollars. Vivek worked at Verizon Communications in various roles, including Manager of the Internet Center of Excellence as well as in Network Systems Engineering. At Verizon, Vivek received the Spirit of Excellence Chairman's award - the company's highest honor - in recognition of his technical leadership. | ||
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Social Software - Creating Value Today and Establishing Opportunity Tomorrow -Sponsored by IBM #e2conf-48 Social software isn't just for college kids anymore. Connecting communities of business people -- colleagues, customers, and business partners -- has emerged as a key way to drive innovation, become more competitive, and work smarter. IBM and IBM customers are leading the charge to show how social software and collaboration can lead to more employee innovation, better document sharing, and closer customer relationships. In this session, Jeff Schick (VP of Social Software at IBM) will describe how IBM customers are using social and team collaboration software to work smarter. Jeff will also share his perspective on the IBM view of the "Collaboration 2.0" future. Speaker - Jeff Schick, Vice President, IBM Software Group, Social Software, IBM
Jeff Schick, Vice President, IBM Software Group, Social Software, IBM Jeff Schick has been with IBM since 1988 and has held various roles in both development and the field.Jeff started with IBM as a developer and invented the first TCP/IP interface to IBM's transaction processing systems. The solution linked high performance Unix workstations to IBM's CICS transaction processing systems on the mainframe directly for the first time. This capability is still the foundation today for IBM's TCP/IP client server programming model used across banks and engineering companies worldwide.With his strength in distributed computing and helping to drive IBM's e-Business initiative, Jeff has also lead architecture and design for many large web based systems for the enterprise. Jeff was responsible for IBM's first large Websphere deployments which included leading the design for PaineWebber's Retail solutions that spanned over 400 branches. Jeff also lead IBM?s development of NYSE.com for the New York Stock Exchange.From 2001 thru 2006, Jeff ran IBM's Worldwide Content Management sales force. IBM's leadership and growth in content management holds the marketshare leadership position in this area. Jeff has worked in designing some of the largest content collections worldwide at UBS, DTCC, NYSE, NFL, NBA, Sirius Satellite Radio, Viacom and many others. In this capacity he also worked the acquisitions of Filenet, Venetica (IICE), Green Pasture (Document Manager), Tarian (Record Manager), PureEdge (eForms) and Aptrix (WCM).Jeff is currently the Vice President for IBM's initiatives for social software and has overall responsibility for development, marketing, sales and services. In January 2007, IBM announced Lotus Connections, the first integrated social software platform for business. | ||
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e2 Moderator - Irwin Lazar, Vice President, Communications Research, Nemertes Research
Irwin Lazar is the Vice President for Communications Research at Nemertes Research, where he develops and manages research projects, develops cost models, conducts strategic seminars and advises clients. His background is in network operations, network engineering, voice-data convergence, and IP telephony. Mr. Lazar is responsible for benchmarking the adoption and use of emerging technologies in the enterprise in areas including VOIP, unified communications, Web 2.0 initiatives, social networking, and collaboration. A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, Mr. Lazar is a columnist for No Jitter and Enterprise2Blog. He is a frequent resource for the business and trade press. and is regular speaker at events such as Interop, VoiceCon, and Enterprise 2.0. Mr. Lazar serves as the conference director for FutureNet (formerly MPLScon), and is on the advisory board for the Enterprise 2.0 conference. Speaker - Christian Finn, Director of SharePoint Product Management, Microsoft
Christian Finn is the Director for Collaboration in Microsoft's Information Worker Product Management Group in Redmond, WA. Christian and his team lead Microsoft's vision, business strategy, and global marketing efforts for collaboration, enterprise social computing, and portal technologies, including Microsoft Office SharePoint Server 2007 and Windows SharePoint Services 3.0, two of the most widely used collaboration and social computing products in the world. He is the executive sponsor of the influential FastForward blog and the Editor-in-Chief of the new SocialPoint web site. Christian frequently speaks to customers and industry groups and meets with analysts and press on Enterprise 2.0 topics and future directions. An 11 year Microsoft veteran, Christian has over 15 years of varied experience in the collaboration field including positions in consulting, marketing, solutions development, learning, channel management and sales. He holds a Bachelor's degree from Harvard University. Speaker - Mike Gotta, Principal Analyst, Burton Group
My name is Mike Gotta and I've been in the computer industry since 1980. I've been an industry analyst since 1996, first with META Group and since July 2005, with Burton Group as a Principal Analyst. Over the years I've covered a wide range of topics but collaboration has always been my most passionate area of interest. Specifically I try to keep up on: * Organizational, social and human capital management dynamics related to communication, information sharing and collaboration issues. * Improving business performance and organizational productivity through communication and collaboration strategies. * Knowledge management trends, including community-building methods and practices * Various technologies including blogs, tagging, social bookmarks, social networking, XML syndication (RSS, Atom, OPML), microformats, presence, instant messaging and web conferencing. To contact me: Click on the LinkedIn icon on the right side of the blog page. On the home front, I'm married and have three daughters and a family dog (also female) so it's clear where I sit in terms of voting power. When not researching and pondering about technology, I follow different sports: college basketball (UConn Huskies, women and men programs), football (Green Bay Packers) and baseball (Boston Red Sox). I also ski from time to time. Cape Cod is our favorite vacation place. I also coached ponytail softball for 11 years. Speaker - Rob Koplowitz, Principal Analyst, Forrester Research
Rob serves Information & Knowledge Management professionals. He leads Forrester's research in the areas of how basic content management, instant messaging, blogs, and wikis relate to enterprise usage and the emerging trend of using Microsoft Office as a front end for line-of-business information and processes. Rob comes to Forrester with many years of experience in enterprise software consulting, product marketing, product management, and strategy. Most recently, he was director of product management with Microsoft, where he played a strategic role with Duet, a joint initiative brought to market with SAP. Prior to Microsoft, Rob was a senior director of product marketing with Oracle, where he was responsible for marketing for Oracle's content, collaboration, portal, and business intelligence offerings. He also spent 15 years in consulting, working for Lotus/IBM and other global software services firms. Rob holds a B.A. in economics from The University of California, Davis. The Virtual Enterprise: The Future of Work #e2conf-49 - Sponsored by Linden Lab/Second LifeWe all feel it. Today's economic, environmental, and business climate is putting tremendous pressure on enterprises to cut costs, innovate faster, and work in a more eco-friendly way. And, these business imperatives are driving forward-thinking organizations to explore emerging technologies that enable teams distributed around the globe to communicate, collaborate, learn, and create more effectively. Second Life, developed and launched by Linden Lab in 2003, is the world's leading 3D virtual world environment and solves many of the challenges that we collectively face and offers unique benefits that complement other enterprise collaboration tools. Second Life Residents, including enterprises, have logged more than one billion user hours, generated more than USD1 billion in user-to-user transactions, and over 18 billion minutes of voice. Join Mark Kingdon, the CEO of Linden Lab/Second Life, to learn more about how hundreds of enterprises and governments are working both in Second Life and find out how they are saving money while taking giant leaps in creativity, innovation, and productivity. Kingdon will also unveil and demo the much anticipated ?behind the firewall' product (code named "Nebraska"). A few enterprise customers will join him to discuss the product and future outlook of immersive, virtual workspaces in a mixed-reality event at the Moscone Center and in Second Life. Speaker - Doug Maxwell, MSME, Program Technology Lead, US Navy, Naval Undersea Warfare Center, Division Newport
Speaker - Doug Thompson, CEO, Remedy Limited/Metanomics
Speaker - Mark Kingdon, CEO, Linden Lab/Second Life
Mark Kingdon joined Linden Lab in May 2008 as Chief Executive Officer. Mark leads the day-to-day management and operations of the company, working closely alongside Linden Lab founder, former CEO and current Chairman Philip Rosedale. Prior to joining Linden Lab, Mark served as Chief Executive Officer of Organic Inc. a leading digital communications agency, building its reputation as a groundbreaking, innovative provider of user-centered design. While at Organic, Mark built the company's social media and social computing services and launched the company's emerging platforms practice. Prior to Organic, Kingdon worked with idealab!, providing strategic guidance and operational support to emerging companies. Before that, Mark was a partner with the consulting division of PricewaterhouseCoopers, LLP (PwC), where he held a variety of senior roles throughout his twelve-year tenure. He received an MBA from the Wharton School of Business and a BA in Economics from UCLA. | ||
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Speaker - Alan Green, Software Engineer, Google
Speaker - Alexander Dreiling, Program Manager, SAP
Alexander Dreiling is a Program Manager at SAP Research, currently based in Brisbane, Australia. He received his MSc and PhD in Information Systems from the University of Münster in Germany. Prior to joining SAP Research he worked public and private organizations in Germany, Australia and the US. His research so far led to approximately 40 journal papers, conference papers, book chapters, books, panel sessions and interviews. His work at SAP was included several times in demos given by executive board members and advisory board members in keynotes or other occasions. His primary interest is in BPM, analytics and Enterprise 2.0. Speaker - Andy Fox, Vice President, Engineering, Novell
Andy Fox is the creative force and vice president of Engineering for the Novell Breakout Collaboration Initiative. Prior to joining Novell, Fox served as chief technology office of SiteScape, a pioneer in web-based collaboration and was the founder and CEO of Imidio, maker of realtime collaboration products. Novell acquired Sitecape, and Imidio in 2008. Fox was also involved with iConverse.com, a Website focused on providing applications, tools and services for the wireless networking marketplace. As iConverse.com's founder, chairman, and CEO, Fox was named 2001 Entrepreneur of the Year by MIMC (Massachusetts Interactive Medial Council). He successfully completed the sale of iConverse.com to Infoclarus in 2003. Prior to iConverse.com, Fox was a founder and CEO of Cereva Networks, a storage area network company tasked with enhancing Internet availability and performance. In 1992, Fox served as founder and CEO of Northeast Telecommunications. In 1994, he became founder and CEO of Technically Speaking Inc., a leader in the creation of call center and voice response applications and servers, which was acquired by Brooktrout Technology in 1996. Speaker - Chad Wathington, VP, Product Development, ThoughtWorks
Speaker - Craig Cook, Director, Global Strategic Alliances, SAP
Speaker - Gregory D'Alesandre, Product Manager, Google Wave, Google
Greg is a Product Manager on Google Wave based in Sydney, Australia. Before heading down under he was a PM for Google Sites and Google Groups. Pre-Google Greg worked at a variety of start-ups in a variety of roles largely focused on Enterprise Software, most recently as a Product Manager for JotSpot leading up to the Google Acquisition. Eons ago, when the sun was still young, Greg received his ScB and ScM in Electrical Engineering from Brown University. Speaker - Jeff Eddings, Senior Business Development Manager, Google
Strategy, Planning and Execution | | |
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Exploring Early Enterprise 2.0 Methodologies #e2conf-26 While high-level enterprise social computing best practices and lessons learned are beginning to emerge from the first few years of use, the pragmatic details of how organizations have applied Enterprise 2.0 is still largely an untold story. This in-depth, practical session will explore the emerging frameworks, processes, and formal approaches for applying Enterprise 2.0 with an eye towards ones that are agile, effective, and repeatable. Specifically compared are the step-by-step details of first wave Enterprise 2.0 implementation methodologies from early practitioners and firms as they are publicly understood. The areas of process models, requirements gathering, vision definition, software selection, participant engagement, social architecture, community management, testing, maintenance, social analytics, risk mitigation, security, audits, and other key dynamics will be explored to understand the essential ingredients in a high functioning Enterprise 2.0 initiative. Speaker - Dion Hinchcliffe, Founder and CTO, Editor in Chief of the Web 2.0 Journal, Hinchcliffe & Company
Dion Hinchcliffe is founder and chief technology officer for the Enterprise Web 2.0 advisory and consulting firm Hinchcliffe & Company, based in Alexandria, Virginia. A veteran of software development, Dion has been working for two decades with leading-edge methods to accelerate project schedules and raise the bar for software quality. He has extensive practical experience with enterprise technologies and he consults, speaks, and writes prolifically on IT and software architecture. Dion still works in the trenches with enterprise IT clients in the federal government and Fortune 1000. He also speaks and publishes about Web 2.0 and SOA on a regular basis. Dion is working on a book about Web 2.0 for Addison-Wesley and is currently editor-in-chief of the Web 2.0 Journal and AjaxWorld Magazine. | ||
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Collaboration at Scale #e2conf-45 Also see related pre-conference Workshop: Selling the Case for Accelerating Business Performance with Enterprise Collaboration Technologies And these conference sessions: e2 Moderator - Oliver Marks, ZDNet Blogger and Partner, Dachis Corporation, Oliver Marks & Associates
Oliver Marks provides seasoned independent consulting guidance to senior management on the demystifying and effective planning of 'Enterprise 2.0' strategy, tactics, technology decisions and roll out. With extensive senior management practical experience in international enterprise collaboration, Oliver previously managed the Sony PlayStation 'WorldWide Studios' collaboration extranet, and has worked with the American Management Association, Sun, Docent/SumTotal Systems, Harvard Business School and McKinsey & Company on major initiatives around knowledge transfer and change management. Oliver writes the popular and influential 'Collaboration 2.0' blog on ZDNet and is also in demand as a thought leader for public speaking engagements on collaboration. Oliver Marks grew up in the UK and has lived in the US since 1991 - he is now a dual US/UK citizen - and has a very international business perspective. e2 Moderator - Sameer Patel, Enterprise 2.0 Execution and Social Software Consulting, Span and Blogger at Pretzel Logic
Sameer leads consulting initiatives centered on leveraging social computing constructs technologies (also known as Enterprise 2.0) to accelerate business performance in the Enterprise. He has spent a decade managing teams/P&L and engagements for large organizations helping them define and execute sustainable performance acceleration initiatives in the areas of business partner networks, sales and marketing effectiveness, innovation, marketing performance and measurement, and employee productivity. Sameer has a Bachelors in Corporate Finance, Securities and Economics from Babson College in Wellesley, MA and a Masters degree in Management Information Systems (MIS) from Boston University's School of Management (Masters thesis in Knowledge Management), in Boston MA. His work experience comes from working as Managing Director of Span, Director, Strategy and Business Development at LiquidThinking and Manager of the West Coast Technology Strategy Consulting Practice at marchFIRST (USWeb/CKS / Mitchell Madison Group).Organizations that he has had the privilege to consulting for include Sun Microsystems, McKesson, Wrigley, KPMG, The Sabre Group and Ingres, amongst others. Sameer also serves as an adviser to the Open Source Digital Voting Foundation and as an advisory board member for the Enterprise 2.0 Conference. Speaker - Alan Cohen, Vice President, Enterprise, Cisco Systems
As Vice President of Enterprise and Mid-Market Solutions, Alan Cohen is responsible for developing and driving Cisco's global enterprise market strategy as well as the marketing of $26B of Cisco's technology portfolio - representing approximately 60% of the Company's revenue - including Mobility, Unified Communications and Collaboration, Network Services and Security, Data Center, Vertical Solutions, Emerging Technologies, Technical Marketing, and Business Relevancy. These duties include accelerating technology integration and adopting cross-technology approaches to deliver scalable solutions for the enterprise and mid-market/commercial sectors. In addition, he is a member of Cisco's Enterprise Business Council, Mobility Board, and Communications and Collaboration Board. Cohen previously led the Mobility Solutions group at Cisco, where he was responsible for guiding adoption of the Cisco wireless portfolio and developing the corresponding applications and services that make mobility a leadership initiative at Cisco. He also led product management for Cisco's Wireless Business Unit, launching the Cisco Unified Architecture and bringing it to a leading position in the industry, including passing the $1B annual sales threshold. Previously, Cohen was Vice President of Marketing and Product Management at Airespace, a pioneering wireless LAN systems company acquired by Cisco. Cohen held an executive leadership role at Tahoe Networks, where he launched the company's mobile Internet activities including developing its mobile edge router and establishing its worldwide presence and brand. He also held executive roles at IBM, US West, and Coopers & Lybrand; in addition, he held senior management positions at Cisco, leading key service provider initiatives including Internet OSS, New World Ecosystem, and Internet Business Solutions. Speaker - Jon Pyke, Chief Strategy Officer, Cordys
Jon Pyke, a globally recognized Business Process Management (BPM) pioneer and luminary, is the Chief Strategy Officer at Cordys. Previously, Pyke was Chief Technology Officer for publicly-traded Staffware PLC, which was acquired by Tibco. Pyke is a co-founder and chairman of the Workflow Management Coalition (WfMC), a global organization devoted to the advancement of workflow and BPM standards and awareness. He has authored several articles and books on business process management including "Mastering Your Organization's Processes: A Plain Guide to BPM". Pyke has over 30 years experience in the field of software development working for a number of software and hardware companies as well as user organizations. He is an AiiM Laureate for Workflow and was awarded the Marvin Manheim award for Excellence in workflow in 2003. | ||
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Social Software in the Enterprise: Key Debates #e2conf-23 This is a highly interactive session where the audience will be invited to participate in key debates in enterprise social computing, circa 2009. Many of these debates lie beneath the surface at a large conference -- with implied arguments via powerpoint, but few opportunities to argue them head-on. Well, this is that chance. CMS Watch founder Tony Byrne will initially shape the session by identifying a handful of areas where critical disagreements have arisen. Potential topics include blogging vs. micro-blogging, ROI as a valid rationale for a business case, the case for and against social ranking functionality behind the firewall, and others. However, attendees can propose their own topics for debate in a town-hall setting. Speaker - Tony Byrne, Founder, CMS Watch
Tony Byrne is Founder of CMS Watch, a vendor-neutral analyst firm that publishes comparative evaluations of content technologies. At CMS Watch, Tony leads of team of analysts covering various technology marketplaces on behalf of solutions buyers. Prior to founding CMS Watch in 2001, Tony led the developer team a systems integrator, following previous stints as a programmer, journalist, and international educator. He is also the author of the CMS Report and publisher of the Enterprise Portals Report, the Enterprise Search Report and the ECM Suites Report, and an avid Green BayPackers fan. | ||
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Lowering Customer Service Costs Via Social Tools #e2conf-46 Also see related pre-conference Workshop: Selling the Case for Accelerating Business Performance with Enterprise Collaboration Technologies And these conference sessions: e2 Moderator - Oliver Marks, ZDNet Blogger and Partner, Dachis Corporation, Oliver Marks & Associates
Oliver Marks provides seasoned independent consulting guidance to senior management on the demystifying and effective planning of 'Enterprise 2.0' strategy, tactics, technology decisions and roll out. With extensive senior management practical experience in international enterprise collaboration, Oliver previously managed the Sony PlayStation 'WorldWide Studios' collaboration extranet, and has worked with the American Management Association, Sun, Docent/SumTotal Systems, Harvard Business School and McKinsey & Company on major initiatives around knowledge transfer and change management. Oliver writes the popular and influential 'Collaboration 2.0' blog on ZDNet and is also in demand as a thought leader for public speaking engagements on collaboration. Oliver Marks grew up in the UK and has lived in the US since 1991 - he is now a dual US/UK citizen - and has a very international business perspective. e2 Moderator - Sameer Patel, Enterprise 2.0 Execution and Social Software Consulting, Span and Blogger at Pretzel Logic
Sameer leads consulting initiatives centered on leveraging social computing constructs technologies (also known as Enterprise 2.0) to accelerate business performance in the Enterprise. He has spent a decade managing teams/P&L and engagements for large organizations helping them define and execute sustainable performance acceleration initiatives in the areas of business partner networks, sales and marketing effectiveness, innovation, marketing performance and measurement, and employee productivity. Sameer has a Bachelors in Corporate Finance, Securities and Economics from Babson College in Wellesley, MA and a Masters degree in Management Information Systems (MIS) from Boston University's School of Management (Masters thesis in Knowledge Management), in Boston MA. His work experience comes from working as Managing Director of Span, Director, Strategy and Business Development at LiquidThinking and Manager of the West Coast Technology Strategy Consulting Practice at marchFIRST (USWeb/CKS / Mitchell Madison Group).Organizations that he has had the privilege to consulting for include Sun Microsystems, McKesson, Wrigley, KPMG, The Sabre Group and Ingres, amongst others. Sameer also serves as an adviser to the Open Source Digital Voting Foundation and as an advisory board member for the Enterprise 2.0 Conference. Speaker - Lois Townsend, Director, Social Media Strategy and Operations, Hewlett Packard
Lois Townsend manages the Social Media Strategy team for consumer support globally. A 25 year HP veteran, Lois focused on using the web to deliver support for the last 10 years. Today, her team sets the strategy and delivers social media capabilities to millions of HP consumer customers. She says, "Social media empowers our customers, lets them tap into the expertise and knowledge of the ?virtual HP community,' while giving HP the chance to hear directly from customers every day." One of her recent achievements was leading the team that launched the HP Consumer Support Forum last November. Since its inception the Forum has broken all benchmarks and exceeds the forecasted usage by more than 50 percent. It has been launched globally in English, Spanish, Simplified Chinese, and French with additional languages coming. Speaker - R Wang, Partner, Altimeter Group
Speaker - Steve Woods, Eloqua, CTO
Speaker - Todd Shimizu, Director Communities, Juniper Networks
Speaker - Treb Ryan, CEO, Opsource
Since 1996, Mr. Ryan has been instrumental in defining and creating services organizations that improve the quality and reliability of the technology infrastructures businesses depend on for communications and commerce. He is currently considered one of the leading thinkers in SaaS and sits on the Software Executive Board at the SIIA. Prior to co-founding OpSource in 2002, Mr. Ryan was President of the Americas for Metromedia Fiber Network (MFN). He was responsible for integrating the sales and delivery organizations of the company's Internet businesses-hosting, IP networking, and managed services - providing customers with an integrated network and IT infrastructure solution.Mr. Ryan joined MFN from SiteSmith, a company that he co-founded in 1999 and ultimately sold to MFN in a deal valued at $1.4 billion. Prior to co-founding SiteSmith, Mr. Ryan was Vice President of Professional Services for GlobalCenter, a pioneer in the hosting and Internet services marketplace. Mr. Ryan has been a guest speaker at numerous industry events, including CIO, venture capital, Internet, hosting, and software conferences. He attended UCLA and is an advisor to the UCLA CLAS fund. | ||
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Launching Winning Products in the Market: How Social Software Improves Your Odds #e2conf-52 Also see related pre-conference Workshop: Selling the Case for Accelerating Business Performance with Enterprise Collaboration Technologies And these conference sessions: e2 Moderator - Oliver Marks, ZDNet Blogger and Partner, Dachis Corporation, Oliver Marks & Associates
Oliver Marks provides seasoned independent consulting guidance to senior management on the demystifying and effective planning of 'Enterprise 2.0' strategy, tactics, technology decisions and roll out. With extensive senior management practical experience in international enterprise collaboration, Oliver previously managed the Sony PlayStation 'WorldWide Studios' collaboration extranet, and has worked with the American Management Association, Sun, Docent/SumTotal Systems, Harvard Business School and McKinsey & Company on major initiatives around knowledge transfer and change management. Oliver writes the popular and influential 'Collaboration 2.0' blog on ZDNet and is also in demand as a thought leader for public speaking engagements on collaboration. Oliver Marks grew up in the UK and has lived in the US since 1991 - he is now a dual US/UK citizen - and has a very international business perspective. e2 Moderator - Sameer Patel, Enterprise 2.0 Execution and Social Software Consulting, Span and Blogger at Pretzel Logic
Sameer leads consulting initiatives centered on leveraging social computing constructs technologies (also known as Enterprise 2.0) to accelerate business performance in the Enterprise. He has spent a decade managing teams/P&L and engagements for large organizations helping them define and execute sustainable performance acceleration initiatives in the areas of business partner networks, sales and marketing effectiveness, innovation, marketing performance and measurement, and employee productivity. Sameer has a Bachelors in Corporate Finance, Securities and Economics from Babson College in Wellesley, MA and a Masters degree in Management Information Systems (MIS) from Boston University's School of Management (Masters thesis in Knowledge Management), in Boston MA. His work experience comes from working as Managing Director of Span, Director, Strategy and Business Development at LiquidThinking and Manager of the West Coast Technology Strategy Consulting Practice at marchFIRST (USWeb/CKS / Mitchell Madison Group).Organizations that he has had the privilege to consulting for include Sun Microsystems, McKesson, Wrigley, KPMG, The Sabre Group and Ingres, amongst others. Sameer also serves as an adviser to the Open Source Digital Voting Foundation and as an advisory board member for the Enterprise 2.0 Conference. Speaker - Bill Truettner, Implementation Consultant, Imaginatik
Speaker - Jack Anderson, Innovation Specialist, Chevron
Jack Anderson has managed people, programs and products for over to 30 years. He is currently a program manager in Chevron's Global Innovation Services Group, responsible for leveraging innovative tools and techniques to solve business problems. The bulk of Jack's career has been invested in information technology organizations, but his focus has always been the people side of business. He has a passion for leadership and working with people and programs to help them reach their goals. Business-focused Innovation has been Jack's primary focus for the past 10 years. Speaker - Patrick Asher, Innovation Leader, AT&T
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