Attend Workshops to dive deep into key topics—including customer engagement, innovation management, and the latest collaboration tools and platforms. BEST VALUE- Register for a Full Event Pass to attend the Conference plus your choice of Workshops.
Jump To Start Time: Monday, Nov 8, 9:00am - 12:15pm | Monday, Nov 8, 1:15pm - 4:30pm
Enterprises seeking to implement social software find that competing vendors frequently differ markedly in functionality, maturity, approach, and support. Industry commentators tend to focus on the cultural and organizational aspects of social computing. Yet, technology choices can also have a major impact on business effectiveness at a time when many organizations are looking to extend departmental pilot projects to enterprise-wide programs – only to discover that contemporary social computing offerings frequently struggle to scale in terms of performance and administration.
This fast-paced workshop will share customer research from noted evaluation firm Real Story Group on leading social software platforms, and provide a framework for customers to assess technology choices based on their particular needs. Specifically, the session will provide a methodology for mapping business needs to technology alternatives, as well as a roadmap for evaluating social software vendors.
Instructor: Tony Byrne, President, Real Story Group
This series of sessions and associated discussions is tightly focused on defining and selling business value and use case inside your business. The program offers an abundance of high level debate and information about adoption issues and maturation timelines of enterprise 2.0 technologies.
Instructors:
Oliver Marks, Partner, Sovos Group and blogger, ZDNet Collaboration 2.0
Sameer Patel, Partner, Sovos Group and blogger, PretzelLogic.org
Panelists:
Jay Batson, Vice President and Co-Founder, Acquia
Scott Schnaars, Senior Director of Sales, Socialtext
Jeff Snyder, West Coast Sales, NewsGator Technologies
The enterprise collaboration landscape is changing. Driven by the need to connect disparate workers, partners, and even customers enterprises are quickly adopting tools such as unified communications, video conferencing, workgroup collaboration services, and social computing. But absent a clear architecture and road-map we find that most deployments happen in disjointed silos, leaving organizations unable to take advantage of seamless anytime, anywhere collaboration.
During this workshop we'll define the components of a UC&C architecture. We'll identify key trends driving the need for an enterprise collaboration strategy, we'll look at examples of how vendors and their partners are integrating their UC&C offerings and finally we'll share a road-map for implementation based on numerous engagements with end-user companies.
Instructor:
Robin Gareiss, Executive Vice President and Senior Founding Partner, Nemertes Research
Planning and executing a comprehensive Enterprise 2.0 program requires an honest assessment of your organization and strong strategic planning. In this workshop, learn first hand from practitioners who have tackled adoption, architecture, change management, community management, education, governance, and the realities of living an Enterprise 2.0 transformative experience.
The workshop will take you from building the business case to measuring metrics that define success for global deployments.
Instructor: Susan Scrupski, Executive Director at The 2.0 Adoption Council, Dachis Group
Panelists:
Bert Sandie, Director – Technical Excellence, Electronic Arts
Claire Flanagan, Director, KM and Enterprise Social Collaboration Strategy, CSC
Megan Murray, Community Manager, Project Coordinator, Booz Allen Hamilton
Greg Lowe, Social Media Architect, Alcatel-Lucent
Ted Hopton, Wiki Community Manager, UBM
This workshop provides an in-depth overview of the state of Enterprise 2.0 from grassroots, emergent collaboration to large-scale social media strategy. Designed for beginners to the subject as well as experienced Enterprise 2.0 practitioners, this tutorial will provide an up-to-date introduction to the material as well as a detailed exploration of the major planks of the subject matter as it is circa-2009. Lessons learned from the last 3 years of Enterprise 2.0 will be presented including best practices, case studies, new techniques, the tool/vendor landscape, and much more in a highly informative and participatory environment.
Instructor: Dion Hinchcliffe, Senior Vice President, Dachis Group
SharePoint might seem nearly ubiquitous as an enterprise collaboration platform, yet many organizations are still in the process of deciding whether or how to adopt it as part of a broader Intranet platform. In the meantime, Redmond is heavily touting new social and community services in the latest version, SharePoint 2010. Join two leading industry analysts who will provide an objective overview of what works well -- and poorly -- in SharePoint 2010.
Instructor: Tony Byrne, President, Real Story Group
Instructor - Shawn Shell, Founder and Principal Consultant, Consejo, Inc.
