2010

2010 Presentations

Tuesday, November 9
11:30 AM–12:15 PM
The Story of Community Building at SAP: From a Simple Support Forum to a Comprehensive Ecosystem Strategy #e2conf-9
Speaker - Rachel Happe [Download Rachel Happe's presentation in .pdf format. Presentation], Principal, The Community Roundtable
Customer - Mark Yolton [Download Mark Yolton's presentation in .pdf format. Presentation], Senior Vice President, SAP Community Network

Social and Collaboration Software in the Enterprise: Town Hall Debates #e2conf-7
Moderator - Tony Byrne [Download Tony Byrne's presentation in .pdf format. Presentation], President, Real Story Group

2:30 PM–3:30 PM
In the Trenches: Q&A with Community Managers- Sponsored by Jive Software #e2conf-15
Moderator - Gia Lyons [Download Gia Lyons's presentation in .pdf format. Presentation], Strategic Advisor, Jive Software

3:45 PM–4:45 PM
Community Managers: Why Do You Need Them and What Do They Do? #e2conf-18
Customer - Claire Flanagan [Download Claire Flanagan's presentation in .pdf format. Presentation], Director, KM and Enterprise Social Collaboration Strategy, CSC

People, Culture, Behavior #e2conf-17
Speaker - Jon Ingham [Download Jon Ingham's presentation in .pdf format. Presentation], Executive Consultant, Social Advantage
Speaker - Margaret Schweer [Download Margaret Schweer's presentation in .pdf format. Presentation], Vice President, Insight and Advisory, nGenera/moxie software

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Wednesday, November 10
11:30 AM–12:15 PM
SocialCRM - A Primer #e2conf-20
Speaker - Esteban Kolsky [Download Esteban Kolsky's presentation in .pdf format. Presentation], Principal and Founder, ThinkJar LLC

1:15 PM–2:15 PM
Data-Driven Community Management #e2conf-24
Speaker - Ted Hopton [Download Ted Hopton's presentation in .pdf format. Presentation], Wiki Community Manager, UBM

2:30 PM–3:30 PM
Delivering Exceptional Experiences to Customers, Partners, & Employees - Sponsored by IBM #e2conf-27
Panelist - Ted Stanton [Download Ted Stanton's presentation in .pdf format. Presentation], Executive Consultant and Strategist, IBM Smart Work, IBM

Social Is Evil! How To Protect Yourself, and Your Data From Threats #e2conf-25
Moderator - Michael Fauscette [Download Michael Fauscette's presentation in .pdf format. Presentation], IDC, Group Vice President, Software Business Solutions

3:45 PM–4:45 PM
What it Takes to Build, Maintain and Serve a Fan Base #e2conf-29
Customer - Mark DiMaurizio [Download Mark DiMaurizio's presentation in .pdf format. Presentation], VP, Technology Solutions, Comcast-Spectacor

In the Flow: Patterns of Observable Work #e2conf-30
Customer - Brian Tullis [Download Brian Tullis's presentation in .pdf format. Presentation], Director, Information Services, Alcoa Fastening Systems
Customer - Joe Crumpler [Download Joe Crumpler's presentation in .pdf format. Presentation], IS Manager, Aerospace PMO, Alcoa Fastening Systems

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Thursday, November 11
8:30 AM–9:30 AM
The Coming Social Software Backlash #e2conf-32
Speaker - Marcelus Decoulode [Download Marcelus Decoulode's presentation in .pdf format. Presentation], Consultant, Deloitte Consulting

Enterprise 2.0 Standards: Are We There Yet? #e2conf-31
Moderator - Mike Gotta [Download Mike Gotta's presentation in .pdf format. Presentation], Senior Technical Solution Marketing Manager for Social Software, Cisco

9:45 AM–10:45 AM
Schwab Reaps Big Returns on Social Investment #e2conf-35
Customer - Kurt Jones [Download Kurt Jones's presentation in .pdf format. Presentation], Managing Director - Intranet Solutions, Charles Schwab Corporation

Extending MITRE's Reach: Business Networking for and Beyond the Enterprise #e2conf-34
Speaker - Stan Drozdetski [Download Stan Drozdetski's presentation in .pdf format. Presentation], Senior Human Factors Engineer, MITRE

Governing Social Collaboration for the Enterprise: A Delicate Balance #e2conf-36
Speaker - Laura Melchionne [Download Laura Melchionne's presentation in .pdf format. Presentation], Director, Cisco.com Governance and Operations, Cisco Systems

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