Enterprise 2.0 Conference

Laura joined Xerox Global Document Outsourcing as the Vice President of Industry Marketing for North America in 2010. Today, she is responsible for communicating Xerox’s unique industry position and customer success in the managed print services market in the US. In this position, she leads a team of industry-marketing managers who plan and execute programs that drive business opportunities in Education, Financial Services, Government, High-Technology/Telecom, Manufacturing, and Retail.

Prior to Xerox, Laura headed up B2B marketing research at Forrester Research. As a Vice President and Principal Analyst, she wrote research and advised Fortune 500 and high-technology enterprises on integrated B2B marketing, demand generation, lead management automation, sales and marketing integration, social media best practices, setting Web 2.0 marketing strategy, and developing customer engagement. Before Forrester, she has more than 18 years of experience in the design and marketing of computer hardware and software, and has held marketing director positions at various companies in California’s Silicon Valley, including Verity, Stratify (now part of Iron Mountain), Vitria Technology, Sybase, and Tandem Computers.

Laura has been a keynote speaker for the Business Marketing Association, Customer Engagement Forum, Forrester’s Marketing and IT Forums, Corporate Financial Group, and MarketingProfs virtual and physical forums, among numerous other events. She was named to BtoB magazine's "Who's Who" list for four years, most recently in 2010. In 2011, BtoB named her to their list of “Top 25 Digital Marketers.” She also authors the B2B Marketing POSTs blog (www.b2bmarketingpost.com). You can follow her on Twitter at @lauraramos.

Laura holds an M.B.A. from the Leavey School of Business at Santa Clara University, where she graduated Beta Gamma Sigma, and a B.S. in mechanical engineering from Stanford University.

Mr. De Voe joined Mediabrands in 2010 and is responsible for developing and implementing technology strategy and solutions for the Initiative agency (a Mediabrands business). De Voe is also Mediabrands Technology’s Client Services Director leading a team responsible for ensuring positive client outcomes on out projects.
Prior to joining Mediabrands, Mr. De Voe was a Director with the consulting firm Avanade, a joint venture between Microsoft and Accenture where he was responsible for large software development programs for a variety of clients in both public and private sectors across industries. His particular specialization is with business intelligence and analytics solutions like the portfolio of analytics tools he is responsible for at Initiative.
Prior to his tenure at Avanade, Mr. De Voe was the Vice President, Business Development for 26NewYork, a boutique consulting firm focused on developing business intelligence solutions using Microsoft’s technology platform largely for Financial Services firms.
De Voe is from New York where he lives with his wife, and 2 children. He received his BA from Middlebury College and MBA from NYU Stern School of Business.

Michele Zanini is Managing director at the Management Innovation eXchange (MIX) Management Lab. Michele has a passion for discovering new and better ways of getting work done in organizations. His work has taken him from analyzing terrorist networks all the way to orchestrating transformations at Fortune 100 companies. Michele has previously been at McKinsey and Co. and the RAND Corporation, and holds a degree from Harvard University’s Kennedy School of Government.

David Lahey is VP of Customer Success at Jobvite, the leading recruiting platform for the social web. He is an accomplished executive in business software with extensive experience building and scaling global service teams. He previously held executive positions in Sales and Partner Services for the mid-market ERP division of Sage and was Vice President of the Professional Services at ACCPAC. In 1984, David founded and was Chief Executive Officer of Lahey Software, a provider of integrated ERP modules for the mid-market which were purchased by Computer Associates in 2002. David holds a B.S. in Economics from the University of California, Los Angeles.

Brad Bailey is responsible for the development of technology partnerships that drive product innovation for Accellion. Brad has more than 20 years of experience with innovative information management solutions for a broad range of regulated and security-sensitive industries, including: financial services, pharmaceuticals /life sciences, technology, and professional services and consulting. Brad is experienced with the requirements of companies from various industries, as well as technology and resource availability, to manage risks related to data security, privacy, and regulatory compliance. In addition to Accellion, Brad has worked for IntraLinks, developing solutions for managing and providing access to sensitive corporate financial, legal and HR information. At CheckFree and Box.net, Brad focused on personal financial data and transactions, and generalized cloud-based file sharing.

Kevin Zellmer is the Vice President of Business Development and Customer Success at Hearsay Social, the leading social media management solution to address compliance and relationship management for distributed sales forces. Located in San Francisco, Hearsay Social is backed by Sequoia Capital, NEA, and executives from Twitter, Facebook, and YouTube. Kevin is a serial entrepreneur and early evangelist of the Internet and social media, holding executive roles at technology start-ups since 1996.

Prior to joining Hearsay Social, Kevin served as Vice President of Strategic Business Development at KickApps, the provider of a SaaS social publishing solution. He has led business development, sales, and marketing teams at FiveAcross.com (acquired by Cisco Systems), and Beyond.com. Kevin also serves as a board member at Artist Web Management.

He has been a featured speaker at ad:tech, the American Marketing Association, the Direct Marketing Association, and Sports Marketing 2.0.

Tolga joined Glowpoint in 2011 and is responsible for Corporate Development initiatives and overall corporate strategy. He has more than 15 years of experience in directing corporate development and M&A initiatives, strategic alliances, market research and competitive intelligence operations, industry and financial analyst relations, strategic and financial planning and analysis for global enterprises.

Prior to joining Glowpoint, Tolga was with the TelePresence Technology Group of Cisco, working on Market Development initiatives. He joined Cisco through the TANDBERG acquisition, and was instrumental in setting the regulatory approval strategy for the Cisco/TANDBERG deal. He is considered an expert in Unified Communications, Video Conferencing and Telepresence industries, participants and the underlying technologies.

Tolga earned his MBA in Strategy and Entrepreneurial Finance from Penn State University, his M.Sc. in Engineering from University of Cincinnati and his B.Sc. in Engineering from Orta Doğu Teknik Üniversitesi in Turkey.

Mark Castleman is co-founder and CEO of Vobi, a provider of Automated Contextual Collaboration solutions for service providers and enterprises. In this capacity, he is responsible for driving strategic initiatives in the pursuit of innovation in communications and collaboration services.

A serial entrepreneur, Mark founded multiple telecom entities including the highly successful hosted communications provider PBXCentral, along with Swakker LLC, Caleo Networks, and has been a driving force in developing innovation and go-to-market strategies for other cutting-edge technology companies.

Mark holds 17 US and international patents in communications, mobile device interfaces, and information sharing, and continues to create new and innovative patentable technologies. He holds a BS in Architectural Studies from the University of Texas – Austin.

Lawrence Coburn is the founder and CEO of DoubleDutch, the category leader in enterprise geosocial applications. DoubleDutch helps enterprise teams stay connected, log their activity, and get work done - all via their smartphones.

Lawrence is also the geolocation editor for The Next Web, and is a mentor at IO Ventures, a San Francisco based incubator. A three time entrepreneur, Lawrence also founded RateItAll, a top ten consumer review property.

Michael Wu is the Principal Scientist of Analytics at Lithium Technologies Inc. Michael received his Ph.D. from UC Berkeley’s Biophysics graduate program, where he modeled visual processing within the human brain using math, physics, and machine learning. He is currently applying similar data-driven methodologies to investigate and understand the complex dynamics of the social web. Michael has developed the Facebook Engagement Index (FEI), Community Health Index (CHI) and many predictive social analytics with actionable insights. His R&D work at Lithium has won him the recognition as a 2010 Influential Leader by CRM Magazine.

In addition to the purely empirical methods, Michael also leverages social principles that govern human behavior (from sociology and anthropology, to behavioral economics and psychology, etc.) to decipher the intricate human components of social interactions. Through this combined bottom-up and top-down approach, Michael has developed a sophisticated predictive model of influence and an evaluative framework for understanding gamification. To tackle challenging open problems (like the value of WOM, social ROI, or the loyalty implications of gamification, etc.), Michael collaborates with academicians to conduct research on these unsolved problems.

Michael has been a DOE fellow during his graduate career and was awarded 4 years of full fellowship under the Computational Science Graduate Fellowship. During his fellowship tenure, he has served at the Los Alamos National Lab conducting research in face recognition. Prior to his Ph.D., Michael received his triple major undergraduate degree in Applied Math, Physics, and Molecular & Cell Biology from UC Berkeley.

John Cash is a Sr. Product Manager for the BlackBerry Enterprise Platform and is based in Dallas, TX. In his role, Mr. Cash, promotes the vision and value proposition behind BlackBerry’s award winning portfolio of Enterprise Mobility Solutions. Mr. Cash has over 19 years of product management, sales, and enterprise IT leadership experience spanning multiple industry segments including manufacturing, financial services and government/military. Prior to joining RIM in 2009, Mr. Cash worked for Nokia, overseeing early market sales of Nokia’s enterprise voice and mobility solution for the U.S. Other previous career assignments were with Capital One and Goodyear Tire & Rubber Company and the U.S. Army. Mr. Cash has a Bachelor of Science degree from the University of Virginia and an MBA from Liberty University

Anne Bonaparte has a passion for growing and building market leading businesses. She is an experienced and dynamic leader who was most recently the president and CEO of Solidcore Systems, where she doubled revenues year-over-year, building Solidcore into the leading application whitelisting and IT policy compliance solution provider until its acquisition by McAfee.

Previously, Anne was president and CEO of two leading security software companies, Tablus and MailFrontier, which she grew from early revenue to market leadership positions. In addition, Anne has led global multi-channel teams at VeriSign, Autodesk, Bain and Hewlett-Packard, and was founder of Buzzsaw, the leading SaaS provider of design collaboration and project management applications for the architecture, engineering and construction industries.

Anne holds a bachelor’s degree in industrial engineering from Stanford University and an MBA with distinction from Harvard University.

Rawn Shah is an author and Practices Lead on the Social Software Adoption team, IBM Software Group, where he focuses on understanding and measuring the business value, risks, and metrics of social computing methods. He has nearly 300 articles published in various international technology and business publications, and seven books on a range of technical topics. He was Community Program Manager for the 7 million member community of IBM developerWorks, and before that Editor for the SOA and Web2.0 zone on the site. His latest book released in January 2010, Social Networking for Business (Wharton School Publishing) focuses on marrying the business and technical models behind social computing into useful, deployable projects.

Doug has over 15 years of experience as a digital media strategist and marketing specialist. Doug began his career as a co-founder and Senior Analyst with The Content Group, a San Francisco-based consulting and professional services firm that was one of the first companies to focus exclusively on the field of digital media management. Following The Content Group, Doug served as Director of Strategy for iXL’s global Digital Media and Broadband Solutions practice where he managed teams of digital media consultants and led the development of new solution offerings for the practice. He subsequently served as Head of Strategy for BBC Technology’s North American digital media team and led product marketing efforts for Hewlett-Packard’s Digital Media Platform and Digital Content Services offering. Doug has extensive experience developing and marketing on-demand solutions and recently served as Senior Product Marketing Manager for Clickability, a leading cloud-based web content management solution, and as VP of Marketing for Panvidea, a New York based digital video software service. As an independent consultant, Doug has worked for a range of Fortune 100 companies including Visa, Microsoft, and Cisco. Doug holds a Bachelor of Arts from Stanford University and a Master of Philosophy degree from the University of Glasgow in Scotland.

Tony Kueh joined Antenna Software in March 2011 as Senior Vice President of Product Management. In this role, Tony will be responsible to drive overall product strategy, planning, and execution of Antenna’s product offerings.
Prior to joining Antenna, Tony was most recently the Head of Product Management in Enterprise Mobility at Sybase, an SAP Company, where he was instrumental in defining the mobility strategy and led the execution on the Unwired Platform products.
Additionally, Tony has held various management positions at Palm, Qualcomm, and Microsoft. Throughout his career, Tony has been deeply involved in various aspects mobile computing, having productized mobile servers products, mobile OS platforms, mobile hardware devices, and various mobile services.
Tony received his Bachelor of Science in Computer Science from University of Illinois at Urbana-Champaign, and his Masters in Business Administration from Duke University’s Fuqua School of Business.

Barbara Nelson is an industry visionary and pioneer in voice, data, mobile and international communications standards with over 30 years of experience. She addresses the growing global mobility Internet and cloud opportunities at iPass by driving the overall technical vision and leads the engineering teams to define the strategy for technology platforms, partnerships, and external relationships. She originally architected the award-winning iPass client that seamlessly integrates connectivity to a wide variety of access methods from Wi-Fi, dial and 3G mobile data. Before iPass Barbara served various roles at Extricity Software, General Magic and Retix.

Chris serves as Nukona’s Chief Executive Officer. Chris’s background includes spending many years as a software engineer working on compilers and various embedded technologies before moving on to take over the business side of delivering value to customers through technology. In 2005, Chris took over Wind River’s Solutions & Services business and started up multiple business lines, including the highly successful mobile business, which resulted in Wind River being the first commercialization partner for Google’s Android mobile operating system.

In 2010, Chris recognized an emerging challenge for enterprise IT related to the massive influx of consumer-oriented devices invading the enterprise and the associated security vulnerabilities, data loss possibilities and compliance issues and founded Nukona to provide a solution.

Chris’s simple goal with Nukona is to enable organizations to gain competitive advantage by grasping the opportunities afforded by the latest advances in consumer mobile technology…. without compromising their most valuable asset: their data.

Chris Grams is President and Partner at New Kind, where he builds sustainable brands, cultures, and communities in and around organizations. He is the author of the recently published book The Ad-Free Brand: Secrets to Building Successful Brands in a Digital World and the Community Guide at the Management Innovation Exchange. Prior to New Kind, Chris spent 10 years at Red Hat, the world’s leading supplier of open source solutions, where he played a key role in building the Red Hat brand and culture.

Michele Zanini is Managing director at the Management Innovation eXchange (MIX) Management Lab. Michele has a passion for discovering new and better ways of getting work done in organizations. His work has taken him from analyzing terrorist networks all the way to orchestrating transformations at Fortune 100 companies. Michele has previously been at McKinsey and Co. and the RAND Corporation, and holds a degree from Harvard University’s Kennedy School of Government.

David Lahey is VP of Customer Success at Jobvite, the leading recruiting platform for the social web. He is an accomplished executive in business software with extensive experience building and scaling global service teams. He previously held executive positions in Sales and Partner Services for the mid-market ERP division of Sage and was Vice President of the Professional Services at ACCPAC. In 1984, David founded and was Chief Executive Officer of Lahey Software, a provider of integrated ERP modules for the mid-market which were purchased by Computer Associates in 2002. David holds a B.S. in Economics from the University of California, Los Angeles.

Brad Bailey is responsible for the development of technology partnerships that drive product innovation for Accellion. Brad has more than 20 years of experience with innovative information management solutions for a broad range of regulated and security-sensitive industries, including: financial services, pharmaceuticals /life sciences, technology, and professional services and consulting. Brad is experienced with the requirements of companies from various industries, as well as technology and resource availability, to manage risks related to data security, privacy, and regulatory compliance. In addition to Accellion, Brad has worked for IntraLinks, developing solutions for managing and providing access to sensitive corporate financial, legal and HR information. At CheckFree and Box.net, Brad focused on personal financial data and transactions, and generalized cloud-based file sharing.

Nick Stein is the Director of Content & Media at Rypple. A former staff writer at FORTUNE and current affairs producer at CBC News, Stein's work has received three Business Journalist of the Year awards, a CAJ award, and has been anthologized in the Best Business Stories of the Year. He holds a BA from McGill University and a masters from the Columbia University Graduate School of Journalism.

Michael brings over 20 years of domestic and international management experience successfully leading, growing, and advising companies in the technology and services sectors.

He was formerly the CEO and Director of Everyone.net, a market leader in providing Software as a Service (SaaS) messaging for small business and service provider customers worldwide. Previously, Michael co-founded SAVID LLC, a media and communications strategy consulting firm, was VP of corporate and business development and VP of International at video-on-demand pioneer DIVA Systems, and was General Manager at Fresh Western Foods. He is currently a tech partner at El Dorado Ventures and business advisor at Pacific Community Ventures.

Michael holds a BA from UC Berkeley and an MBA from The Wharton School, University of Pennsylvania.

Milind Pansare is Senior Director for Social Collaboration software at Saba. He has over 25 years of experience in Silicon Valley, and has led product marketing, product management, partner programs and large engineering teams at silicon valley startups and larger silicon valley companies like Sun Microsystems and HP. He has also served as an advisor to startups at a prominent silicon valley startup incubator. He holds a degree in Computer Science.


Peter Simonsen leads global web, community and social media programs for QlikTech, a leader in user-driven Business Intelligence. Prior to QlikTech, Peter spent more than 10 years building and managing best-in-class corporate websites and executing innovative web marketing programs for companies like Cadence, Hitachi Data Systems, Intershop, and Informix.

Dan Zucker is Autodesk's Social Media Manager. In this role, Dan works with social media stakeholders thoughout the company to help guide corporate social media strategy, share best practices, and manage central social media infrastructures. Previously, Dan worked in Autodesk’s Manufacturing Industry Marketing group where he focused on sustainability, managed Global Citizenship programs at Sun Microsystems and managed outreach programs at Headlands Institute, an environmental education organization based in Marin County. Dan completed his MBA with University of San Francisco in 2008.

Franck Ardourel joined 24 Hour Fitness in April 2008 as Online Marketing Director. In his role, he has been responsible for defining and implementing the strategy of distributed web properties i.e. 24hourfitness .com, mobile, Tablets, My24 iPhone and droid Apps, kiosk and social media. His background is varied, having held management roles in marketing and web operations for large organizations such as Intuit, United Airlines, and GE Capital. But, he also worked at Zinio, a small start-up in the digital publishing industry. Franck has an M.B.A. in Marketing from Paris Sorbonne University (France), and in IT from International University of America.

Tony Byrne is the President of the Real Story Group and oversees all of the technology streams and properties, which include CMS Watch, Enterprise Information Watch, and SharePoint Watch. In 2001, Tony founded CMS Watch as a vendor-independent analyst firm that evaluates content technologies and publishes research comparing different solutions head-to-head. Over time, CMS Watch evolved into a multi-channel research and advisory organization, spinning off similar product evaluation research in various areas of Enterprise Content Management. As a result of this natural evolution, in 2010, The Real Story Group became the parent company of CMS Watch and its sister entities, EI Watch and SharePoint Watch. Tony is the original author of The Real Story Group's Web Content Management research, a former journalist, and a 20-year technology industry veteran. Prior to 2001, he managed an engineering team at a systems integration firm. He now focuses his own research on Enterprise Community and Collaboration software, SharePoint, and Web Content Management. During the last decade, Tony has advised clients such as the US Dept. of the Treasury, the American Association of Retired Persons, MBC Television of Dubai, The Canadian Cancer Society, and The Seattle Children's Hospital.

Andy MacMillan is Vice President of Product Management for Oracle WebCenter. Mr. MacMillan is responsible for the strategy and product direction for Oracle's comprehensive user engagement platform, which incorporates enterprise social software, Web experience management, content management, and composite application capabilities in a single product suite. Oracle WebCenter is a component of Oracle Fusion Middleware.

Mr. MacMillan joined Oracle through the acquisition of Stellent, Inc., where he was the Vice President of Product Marketing. Prior to Stellent he was a consultant at EDS designing and delivering enterprise Web applications, primarily for General Motors.

Mr. MacMillan holds a bachelor's of arts degree in information technology management from Michigan State University and a master's degree in business administration from the University of Edinburgh (Scotland).

Greg is President and co-founder of Traction Software Inc, creator of Traction TeamPage. Greg has over 30 years experience as architect and engineer of publishing, hypertext, and signal processing systems starting at Brown University, US Naval Research Laboratory, Mentor Graphics / Context, and Electronic Book Technologies (EBT), Inc. Greg is co-author of US Patent 7,593,954 for Traction Software's core hypertext technology.

Dennis O’Malley is currently VP Moxie Insight (www.moxieinsight.com) the thought leadership arm of Moxie Software as well as VP of Services. In his role, Dennis leads the successful roll-out of Moxie Software solutions with customers as well as the thought leadership and over the horizon research provided by Moxie Insight. Before Moxie was a Regional VP Sales for Gartner (NYSE:IT), managing the West Coast Region, supporting Tech Providers, Investors, and End Users. His region was a consistent top performer on a worldwide basis, providing research, advisory services, consulting, and sponsorship solutions to clients. Dennis graduated with honors from the Santa Clara University MBA program and holds a Bachelor of Science in Economics from the same school.

Paul Javid is a Product Manager of Social at Microsoft with end-to-end responsibility across the Office Business Division. Prior to joining Microsoft Paul founded Enginefarm and PaperPlane Labs, a full-service web design and development firm. In 2005 Paul lived in India and helped found an NGO called Digital StudyHall, to extend quality education and healthcare into rural areas, while working for the Technology for Emerging Markets Research group at Microsoft Research. Paul holds an MBA and MPH from UC Berkeley and a Bachelors in Computer Science from the University of Washington.

Jonathan is an Emmy award-winning software engineer and the author of the O'Reilly book "Programming Social Applications". He specializes in open source initiatives around the implementation of social engagement services. He also works with and promotes emerging technologies to aid in the adoption and utilization of new social development techniques, such as his work on the OpenSocial foundation board. As a software engineer, Jonathan works extensively with social interaction development, engaging in new methods for targeting the social footprint of users to drive the ideal of an open web.

Ryan has over 12 years of experience in web technologies including Java, eMarketplace, ECM, CRM, Web Analytics, Email Deliverability and most recently Collaboration. As the Social Business Architect at National Instruments, Ryan was responsible for orchestrating collaboration solutions that connect employees, customers, and enterprise systems. As the Community Manager at Jive Software, Ryan is stationed to do more of the same to interconnect customers, partners, employees, content, and systems to bolster awareness and demand for Jive technologies. Ryan is an MIS graduate of the McCombs School of Business at The University of Texas at Austin.

By day, Aaron Aycock is VP of IT and Product Development for TRX, a travel technology company headquartered in Atlanta. In his spare time, he loves developing new technology. This year, he has been busy creating and launching CubeVibe, an Enterprise 2.0 Launchpad finalist which delivers on-demand employee engagement software to organizations that want to help teams perform better. He has more than 15 years experience in development, consulting, and management of large teams. Aaron has worked for Oracle and Sun Microsystems and has an MBA from Duke University.

Andy MacMillan is Vice President of Product Management for Oracle WebCenter. Mr. MacMillan is responsible for the strategy and product direction for Oracle's comprehensive user engagement platform, which incorporates enterprise social software, Web experience management, content management, and composite application capabilities in a single product suite. Oracle WebCenter is a component of Oracle Fusion Middleware.

Mr. MacMillan joined Oracle through the acquisition of Stellent, Inc., where he was the Vice President of Product Marketing. Prior to Stellent he was a consultant at EDS designing and delivering enterprise Web applications, primarily for General Motors.

Mr. MacMillan holds a bachelor's of arts degree in information technology management from Michigan State University and a master's degree in business administration from the University of Edinburgh (Scotland).

Greg is President and co-founder of Traction Software Inc, creator of Traction TeamPage. Greg has over 30 years experience as architect and engineer of publishing, hypertext, and signal processing systems starting at Brown University, US Naval Research Laboratory, Mentor Graphics / Context, and Electronic Book Technologies (EBT), Inc. Greg is co-author of US Patent 7,593,954 for Traction Software's core hypertext technology.

Dennis O’Malley is currently VP Moxie Insight (www.moxieinsight.com) the thought leadership arm of Moxie Software as well as VP of Services. In his role, Dennis leads the successful roll-out of Moxie Software solutions with customers as well as the thought leadership and over the horizon research provided by Moxie Insight. Before Moxie was a Regional VP Sales for Gartner (NYSE:IT), managing the West Coast Region, supporting Tech Providers, Investors, and End Users. His region was a consistent top performer on a worldwide basis, providing research, advisory services, consulting, and sponsorship solutions to clients. Dennis graduated with honors from the Santa Clara University MBA program and holds a Bachelor of Science in Economics from the same school.

Paul Javid is a Product Manager of Social at Microsoft with end-to-end responsibility across the Office Business Division. Prior to joining Microsoft Paul founded Enginefarm and PaperPlane Labs, a full-service web design and development firm. In 2005 Paul lived in India and helped found an NGO called Digital StudyHall, to extend quality education and healthcare into rural areas, while working for the Technology for Emerging Markets Research group at Microsoft Research. Paul holds an MBA and MPH from UC Berkeley and a Bachelors in Computer Science from the University of Washington.

Christian Finn is the new Senior Director of Evangelism for Oracle WebCenter. In this role Christian and his team lead Oracle’s thought leadership efforts for WebCenter in the social business, customer experience management, enterprise content management, and portal markets globally.

Prior to joining Oracle, Christian held several senior management roles at Microsoft over thirteen years, where most recently he was well known as the director of product management for SharePoint Server. Christian has also served in marketing, learning and development, channel programs, solutions development, and enterprise sales roles at Microsoft.

Prior to Microsoft, Christian started in the software industry as a Lotus Notes consultant and technical trainer. He holds a Bachelor’s degree from Harvard and resides in Washington state with his wife and three children.

Ted is committed to maintaining high customer satisfaction while helping customers align business and Collaboration solutions with their strategic business goals. Ted’s strong technical background spans multiple IBM products allowing him to proactively work across technical teams to build Smart Work solutions. Ted holds two bachelor degrees in Computer Science and Mathematics and a master’s degree in Business Administration. He is an award winning author of two IBM Redbooks, an award winning patent holder, certified in over 20 IBM software products, and author of two white papers and eight articles that have been published in a variety of publications. Ted was the product manager for IBM's Social Software solution in 2007 and later helped build IBM's Social Media adoption services.

Alex Hadden-Boyd is responsible for enabling global Cisco collaboration services and software offerings, including WebEx Web Conferencing, Cisco Jabber services, and Cisco Quad Enterprise Social Software. She leads Product Operations including Program Management, Globalization, Customer Trials and Product Strategy.

An eleven year Cisco veteran, Ms. Hadden-Boyd held positions in Unified Communications marketing and product management before joining the Collaboration Software Group.

Ms. Hadden-Boyd joined Cisco in 2000 after more than 20 years experience in the telecommunications industry. At Octel Communications she held a variety of senior roles in product management and product marketing for Unified Messaging and the Enterprise voice mail portfolio.

Prior to that, Ms. Hadden-Boyd was at ROLM/IBM in the capacity of product manager for PBX and voice mail products.

Ms. Hadden-Boyd has a B.A. in English Literature from Smith College in Northampton, MA and an MBA from San Jose State University.

Christian Finn is the new Senior Director of Evangelism for Oracle WebCenter. In this role Christian and his team lead Oracle’s thought leadership efforts for WebCenter in the social business, customer experience management, enterprise content management, and portal markets globally.

Prior to joining Oracle, Christian held several senior management roles at Microsoft over thirteen years, where most recently he was well known as the director of product management for SharePoint Server. Christian has also served in marketing, learning and development, channel programs, solutions development, and enterprise sales roles at Microsoft.

Prior to Microsoft, Christian started in the software industry as a Lotus Notes consultant and technical trainer. He holds a Bachelor’s degree from Harvard and resides in Washington state with his wife and three children.

Ted is committed to maintaining high customer satisfaction while helping customers align business and Collaboration solutions with their strategic business goals. Ted’s strong technical background spans multiple IBM products allowing him to proactively work across technical teams to build Smart Work solutions. Ted holds two bachelor degrees in Computer Science and Mathematics and a master’s degree in Business Administration. He is an award winning author of two IBM Redbooks, an award winning patent holder, certified in over 20 IBM software products, and author of two white papers and eight articles that have been published in a variety of publications. Ted was the product manager for IBM's Social Software solution in 2007 and later helped build IBM's Social Media adoption services.

Alex Hadden-Boyd is responsible for enabling global Cisco collaboration services and software offerings, including WebEx Web Conferencing, Cisco Jabber services, and Cisco Quad Enterprise Social Software. She leads Product Operations including Program Management, Globalization, Customer Trials and Product Strategy.

An eleven year Cisco veteran, Ms. Hadden-Boyd held positions in Unified Communications marketing and product management before joining the Collaboration Software Group.

Ms. Hadden-Boyd joined Cisco in 2000 after more than 20 years experience in the telecommunications industry. At Octel Communications she held a variety of senior roles in product management and product marketing for Unified Messaging and the Enterprise voice mail portfolio.

Prior to that, Ms. Hadden-Boyd was at ROLM/IBM in the capacity of product manager for PBX and voice mail products.

Ms. Hadden-Boyd has a B.A. in English Literature from Smith College in Northampton, MA and an MBA from San Jose State University.

Dr. Hong is responsible for providing leadership, vision, and strategic direction for all administrative and instructional technologies relating to online and distance education at California Baptist University. His expertise spans leadership and management, networks, telecommunications, software development, and administration in higher education and private businesses. Dr. Hong is an Associate Professor in Computer Science at CBU and has taught in public higher education. Other IT management roles include work at Bax Global and Radian Corporation. He holds a B.S. in Computer Science, Mathematics, a M.B.A., Technology Management, and he recently completed his Doctor of Education in Educational Leadership from California State University, Fullerton.

As Manager for Learning and Development initiatives at Primatics Financial, Amjad is helping Primatics build its Learning and Knowledge Management strategy and infrastructure. His experience as a Deloitte Human Capital practitioner convinced him of the power of collaborative learning and how Communities of Practice can be harnessed to drive an integrated knowledge management, knowledge sharing and informal learning strategy. Amjad is also supporting volunteer based efforts around poverty alleviation and leveraging Communities of Practice to drive volunteer training and cross-institutional knowledge sharing.

Milton's pioneering PhD research at Stanford University has shown why videoconferencing has failed to become ubiquitous despite billions in investments since 1927. Following his graduation in 2003, he founded VSee Labs, Inc. to realize his vision of creating a video collaboration tool that would eliminate the need to commute to work. His insight into how to make videoconferencing an everyday experience has led to more than 100 invited talks to countries ranging from Iceland to Nigeria to Saudi Arabia. He received the DEMO God award at DEMO 06, and is the co-author of XMPP video standard. Milton received a Bachelor of Science degree in Computer Science from UC Berkeley and a PhD from Stanford University.

Kevin Zellmer is the Vice President of Business Development and Customer Success at Hearsay Social, the leading social media management solution to address compliance and relationship management for distributed sales forces. Located in San Francisco, Hearsay Social is backed by Sequoia Capital, NEA, and executives from Twitter, Facebook, and YouTube. Kevin is a serial entrepreneur and early evangelist of the Internet and social media, holding executive roles at technology start-ups since 1996.

Prior to joining Hearsay Social, Kevin served as Vice President of Strategic Business Development at KickApps, the provider of a SaaS social publishing solution. He has led business development, sales, and marketing teams at FiveAcross.com (acquired by Cisco Systems), and Beyond.com. Kevin also serves as a board member at Artist Web Management.

He has been a featured speaker at ad:tech, the American Marketing Association, the Direct Marketing Association, and Sports Marketing 2.0.

Tolga joined Glowpoint in 2011 and is responsible for Corporate Development initiatives and overall corporate strategy. He has more than 15 years of experience in directing corporate development and M&A initiatives, strategic alliances, market research and competitive intelligence operations, industry and financial analyst relations, strategic and financial planning and analysis for global enterprises.

Prior to joining Glowpoint, Tolga was with the TelePresence Technology Group of Cisco, working on Market Development initiatives. He joined Cisco through the TANDBERG acquisition, and was instrumental in setting the regulatory approval strategy for the Cisco/TANDBERG deal. He is considered an expert in Unified Communications, Video Conferencing and Telepresence industries, participants and the underlying technologies.

Tolga earned his MBA in Strategy and Entrepreneurial Finance from Penn State University, his M.Sc. in Engineering from University of Cincinnati and his B.Sc. in Engineering from Orta Doğu Teknik Üniversitesi in Turkey.

Mark Castleman is co-founder and CEO of Vobi, a provider of Automated Contextual Collaboration solutions for service providers and enterprises. In this capacity, he is responsible for driving strategic initiatives in the pursuit of innovation in communications and collaboration services.

A serial entrepreneur, Mark founded multiple telecom entities including the highly successful hosted communications provider PBXCentral, along with Swakker LLC, Caleo Networks, and has been a driving force in developing innovation and go-to-market strategies for other cutting-edge technology companies.

Mark holds 17 US and international patents in communications, mobile device interfaces, and information sharing, and continues to create new and innovative patentable technologies. He holds a BS in Architectural Studies from the University of Texas – Austin.