Conference

Building a Unified Communications and Collaboration Roadmap

Monday, November 14, 2011, 9:00 am – 12:00 pm

The enterprise collaboration landscape is changing.  Driven by the need to connect disparate workers, partners, and even customers enterprises are quickly adopting tools such as unified communications, video conferencing, workgroup collaboration services, and social computing.  But absent a clear architecture and roadmap we find that most deployments happen in disjointed silos, leaving organizations unable to take advantage of seamless anytime, anywhere collaboration.

During this workshop we'll define the components of a UC&C architecture.  We'll identify key trends driving the need for an enterprise collaboration strategy, we'll look at examples of how vendors and their partners are integrating their UC&C offerings and finally we'll share a road-map for implementation based on numerous engagements with end-user companies.

Course Outline:

  • The need to collaborate - key drivers
  • What is Unified Communications?
  • What is collaboration?
  • Integrating UC&C
  • Vendor approaches
  • Impact of mobility on UC&C planning
  • Example business cases for UC&C
  • Developing a road-map for UC&C

Who Should Attend

  • Collaboration managers looking to understand the intersection of real-time and non-real-time
  • Program and Project Managers leading technology selection projects
  • Enterprise IT managers looking to reconcile competing UC&C projects
  • Line of business managers looking to understand the entire UC&C spectrum
  • Consultants, vendors, and systems integrators advising clients on collaboration strategy
Photo of Robin Gareiss

Instructor:
 Robin Gareiss

Executive Vice President and Senior Founding Partner
Nemertes Research