Social, market, environmental, and technological forces are transforming the relationship between organizations and employees. The traditional "workplace" is disappearing, courtesy of globalization, communications, the "consumerization of IT," and recent economic upheavals. To gain a sustainable competitive advantage, organizations must rely on their employee’s ability to thrive in an environment that increasingly expects its workers to self-organize around, and self-synchronize with, business priorities that are in a constant state of flux. The ability to "thrive" however is not without risks and challenges. This new workspace is also more transitory, as employees skeptical of lifetime employment find themselves increasingly joined by contingent staff and outsourcing partners. Also – given the ascent of a new generation of workers raised in this connected, global reality – we can no longer rely on past management models on how work best gets done.
Change is no longer something that happens every so often, change has become the new normalcy. The type of agility necessary to achieve breakthrough levels of innovation and growth will rely on people and the ability of the organization to leverage the network of relationships that inter-connect them. New collaborative operating models between employers and employers must be established. Such transformation creates an environment where people are managed not by sight, but by trust and commitment. As technology enables more choice about where and when to work, the stark lines between professional and personal worlds become co-mingled in ways that might very well lead to a more engaged workforce that balances the needs of the organization with that of the individual.
Strategists have a choice. They can let change happen as it always has – or they can actively embrace it. This workshop will help attendees understand the emerging workspace issue by engaging new perspectives offered by provocative thought leaders and practitioners:
Attendees will leverage "scenario planning" as a tool to frame various future states and identify the implications of those scenarios on the organization and its employees. Interactive exercises will allow you to collaborate with thought leaders and practitioners to share experiences with transformation efforts. A "Practitioners Panel" will close out the session where you will learn how strategists are confronting these issues right today.
After to the onsite workshop, a follow-up session (held via Cisco WebEx) will be held virtually to provide attendees with the opportunity to interact with instructors and share lessons learned and how the information provided might apply to their own initiatives. These will be recorded for playback purposes for those unable to attend.
 |
Moderator:
 Mike Gotta
Senior Technical Solution Manager for Enterprise Social Software
Cisco
Mike Gotta is a senior technology solution manager at Cisco responsible for Enterprise Social Software. Prior to joining Cisco, Mike held the position of Research VP at Gartner. Prior to Gartner, he was an industry analyst at Burton Group and Meta Group. Mr. Gotta has 30 years of experience in the IT industry and was an industry analyst for 14 years covering the architectural, application, and organizational aspects of collaboration and social computing. While at Burton Group, Mike lead a 2008 groundbreaking field research study on enterprise social networking. He has published hundreds of articles on collaboration and social computing. At Cisco, he maintains an active research agenda on a variety of topics related to social networks. Mike is a recognized subject-matter expert and a frequent speaker at industry events. Mr. Gotta began his career at Aetna. He has a B.A. in economics from Western New England College and is currently pursuing an MA in New Media Studies at The New School.
|
 |
Instructor:
Sara Roberts
President and CEO
Roberts Golden Consulting, Inc.
Sara Roberts is President & CEO of Roberts Golden and a recognized thought leader in the Enterprise 2.0 space. She and her team have lead large-scale change management, employee engagement, culture transformation and innovation efforts for Fortune 500 companies including AAA, Alcatel-Lucent, Cisco Systems, FedEx, Hilton Hotels Corporation, Safeway, Sprint and Virgin Media and consults and presents workshops on collaboration in the workplace. Prior to founding Roberts Golden, she held senior consulting positions within companies including Sprint, Andersen Consulting (now Accenture) and Ketchum.
Sara is the co-author of the best-selling book, Light Their Fire: Using Internal Marketing to Ignite Employee Performance and Wow Your Customers (Kaplan 2005), is a frequent keynote speaker and workshop presenter at leading industry events including Gartner, The Conference Board and Enterprise 2.0 on the topics of change management, innovation and enterprise social networking and has been quoted in numerous publications including BusinessWeek, Inc. and Forbes. She received her M.S. in Instructional Technology from the University of Nebraska.
|
 |
Instructor:
Daniel W. Rasmus
Principal, Daniel W. Rasmus & Author, Management by Design
Daniel W. Rasmus, the author of Listening to the Future, is a strategist who helps clients put their future in context. Rasmus uses scenarios to analyze trends in society, technology, economics, the environment, and politics in order to discover implications used to develop and refine products, services and experiences. Prior to starting his own consulting practice, Rasmus was the Director of Business Insights at Microsoft Corporation, where he helped the company envision how people will work in the future. Rasmus coordinated the Microsoft®Office Information Worker Board of the Future, an advisory panel composed of college-aged students who share ideas on how to better serve the Millennial Generation as they join the workforce. Rasmus also managed the Center for Information Work, an immersive experience that helped Microsoft's customers experience the future of work first hand.
Before joining Microsoft, Rasmus was an analyst with the Giga Information Group, and later Forrester Research Inc. He is the author of over 200 trade journal articles and four books. His latest book, Management by Design, will be published in 2010 by Wiley.
Rasmus attended the University of California at Santa Cruz and received a certificate in intelligent systems engineering from the University of California at Irvine. He is currently the Visiting Liberal Arts Fellow at Bellevue College in Bellevue, WA.
|
 |
Practitioner:
Nathan Bricklin
Senior Vice President, Wholesale Social Strategy Group, Wells Fargo & Company
Nathan Bricklin, A 20-year company veteran, is senior vice president and head of Wholesale Social Strategy, which is part of the company’s Wholesale Service Group.
Appointed to this post in January 2011, Bricklin is responsible for developing strategies that help Wells Fargo use social business processes and social media tools to advance internal collaboration. In addition, he is charged with creating a center of excellence for education and best practices to drive a collaborative culture throughout the Wholesale Banking Group.
Previously, Bricklin led the customer experience teams for the Wholesale Internet and Intranet portals. His responsibilities included user experience design, user research, multimedia development, editorial, training and development, social media, front-end coding, information security planning, and fraud prevention. Bricklin was part of the team that launched the Commercial Electronic Office® (CEO®) portal in 2000, and his group won numerous awards for website design. During his tenure at Wells Fargo, Bricklin also led the Premier Banking group and the Discount Brokerage business.
He earned a bachelor’s degree in finance and investments from Babson College and an MBA from the University of California at Berkeley.
Bricklin serves as a mentor at Build, a youth business incubator in Oakland, Calif., and is a board member for The Creek Youth Center, an after-school program for middle school students in Walnut Creek, Calif.
|
 |
Practitioner:
Harbrinder S Kang
Senior Director, Collaboration Technologies, Cisco Systems, Inc.
Harbrinder has 20 years of experience in all aspects of networking, telecommunications and security at both large companies as well as start-ups. He is currently responsible for the Collaboration Business Technologies team in Corporate Communications. The team is chartered with driving the vision and strategy for the Cisco Intrant and Communications & Collaboration platform driving the Integrated Workforce Experience (IWE). His key skills are in business development, technical marketing and management. He's been responsible for strategic alliances as well as investments and acquisitions, worked on routing protocols & switching and built and managed several highly effective teams.
Before returning to Cisco, Harbrinder was VP of Business Development at Bivio Networks where he was responsible for driving strategic accounts to revenue as well strategic hardware and software partners and the launch of a development community for the Bivio platform.
Prior to Bivio Harbrinder was Director of Technical Marketing at Network Appliance where he built and provided leadership for a large team focused on cross functional corporate strategies for Linux and HPC / GRID environments.
Before Network Appliance he was Vice President of Business Development at Ubicom, a leading supplier of Internet Processors and networking software. He was responsible for Ubicom's strategy to deliver comprehensive end-to-end solutions with industry leaders and partners. Prior to that he spent several years at Cisco working in close collaboration with business unit leaders to define Cisco’s security strategy. He was instrumental in acquisitions and investments in the VPN and security spaces. Earlier he did technical marketing and was a speaker at Networkers on Routing Protocols and LAN Switching.
Harbrinder is married and has three kids, his interests include the family, modern architecture & construction and Aikido. He has a bachelor’s degree in Mathematics from the University of Birmingham, England.
|
 |
Practitioner:
Julie Lemoine
CEO, 3D ICC
Julie is an innovator, technology and business leader in collaboration, Information security and Internet-based solutions. She has over 25 years of experience in leading organizations and teams, providing thought leadership and defining and designing "first -time ever" Internet collaboration and Security protocols, products, and services to the Financial Industry, Military, Intelligence Agencies, NSA, and Fortune 100 companies. Julie was named a Top 10 Woman to Watch in Technology and Science in New England by Mass High Tech and MIT in 2004, and serves on the Simmons MBA Post-Graduate Studies in Entrepreneurship Advisory Board where she was formerly an Entrepreneur in Residence.
Ms. LeMoine is currently CEO of 3D ICC, a company that delivers immersive, unified collaboration services by combining immersion, gaming, video, touch, social media and other services. Just prior, Julie established and led Fidelity’s Center for Applied Collaboration, setting the firm’s strategy and future vision in areas including social computing, global virtual teaming, unified collaboration, video, and immersive collaboration. She was fundamental to Fidelity’s social media/computing planning, market analysis, vendor selection, deployment and rationalization efforts. She led the creation of the company’s first crowdsourcing gaming platform designed to elicit feedback/input from employees and customers.A rare public glimpse of some of her more advanced work in combining virtual world immersion and touch interfaces for globally distributed agile software development teams is viable.
Prior to joining Fidelity, Julie was interim CIO for Faith Popcorn’s NYC-based BrainReserve. Julie is a serial entrepreneur, co-founding four advanced technology companies. Among them, U C How Technologies, creating highly secure collaboration software. Before this, Julie worked in R&D innovation at MITRE for 10 years where her work spanned from the invention of early security protocols for the Arpanet/Internet that most firewalls and IP packet filtering products use today to being the security architect for the largest secure Intranet built to date that supported multi-media and interactive video (the TS IntelLink) to work on the space shuttle systems for NASA. Prior to this work, Julie worked for Ford Aerospace as a SW developer for trusted systems.
|
