Sponsored Sessions

Claire Flanagan is a Director of Knowledge Management and Enterprise Social Collaboration strategy in CSC's Office of Innovation. Previously she has held management roles at IBM and Lotus Development Corporation. She holds an A.S. Management and a B.S. in Marketing from Bentley University. She earned her MBA from Northeastern University. She has over 20 years experience in information design, electronic communications, collaboration applications and knowledge management.

In her recent assignment she led a corporate-wide initiative bringing social collaboration to CSC's global employees. She led the effort in both making the business case and leading the deployment strategy for this program, including a global adoption plan. She is now responsible for bringing this capability to CSC's eco-system of customers, partners and prospects.

The success of this program garnered two industry awards: JiveWorld 2009 Community Adoption Award and The 2.0 Adoption Council's inaugural 2009 Internal Evangelist award. She has spoken at several industry and customer conferences including Enterprise 2.0, JiveWorld, Enterprise Summit (France).

Trisha Liu is the Enterprise Community Manager at ArcSight, a leading global provider of security and compliance management solutions that protect businesses and government agencies. She is responsible for the overall community health, growth, and maintenance of Protect 724, which serves ArcSight customers and partners. In addition, Trisha manages the ArcSight internal employee community. A typical day for her includes driving adoption and engagement campaigns, training end users, mentoring space owners, managing content, advising and executing on site design, and administering Jive system settings.

Prior to joining ArcSight in 2007, Trisha has built a vast network of experiences in organizations that range from non-profit trade associations, family owned businesses, start-ups and Fortune 500 technology companies. She earned her BA in Sociology from Stanford University.

As the community & social media manager at National Instruments, Deirdre maintains and promotes a Groundswell award-winning community for 140,000 engineers working on applications ranging from LEGO software to hardware for the CERN supercollider. She also provides social media marketing strategy for product launches and other word-of-mouth campaigns that involve lead evangelists, brand blogs, viral videos, and social networks. Additionally, Deirdre connect developers offline at user conferences, Tweetups and other events.

As a social media evangelist, Deirdre has been a featured speaker at major events like SXSW, Social Media and Community 2.0, JiveWorld, the Marketing Leadership Council, InnoTech and the Social Media Club. Additionally, I’ve been published in several outlets, including The Wall Street Journal, ElectronicsWeekly, Target Marketing, Media Post, and EDN.

Prior to this role, she specialized in media relations, crisis communications and public affairs for companies like National Instruments, Allstate, and Hewlett-Packard. Deirdre graduated in 2002 with a bachelor of science in public relations and minors in business and English from The University of Texas.